The friendliness and professional that was shown by Kerry was 10 / 10. We look forward to coming back soon. Service from the exchange brill. When l have enquired by telephone it didn't matter who l... See more
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Met with Sophie this week..what a breath of fresh air - friendly, very knowledgeable, made some great suggestions and we had booked just the holiday we wanted at the right price within an hour. Very p... See more
Company replied
Lyndsey at Hays Travel Newark went above and beyond, she was extremely helpful and responded to my questions very quickly! Nothing was too much trouble for her, very impressed with her customer servi... See more
Company replied
Mollie did a fantastic job getting us the best deal from Saga Cruises ,Would recommend anyone to go to Hays in Newark .There knowledge is beyond doubt the best .
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11a Stodman Street, NG24 1AN, Newark, United Kingdom
- 01636858941
4.9
Excellent
898 reviews
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Lyndsey at Hays Travel Newark went…
Lyndsey at Hays Travel Newark went above and beyond, she was extremely helpful and responded to my questions very quickly! Nothing was too much trouble for her, very impressed with her customer service!
August 8, 2026
Reply from Hays Travel - Newark
Thank you for your kind words - it is greatly appreciated! - Lyndsey
Fantastic service staff really helpful
Fantastic service staff really helpful
Would highly recommend
August 8, 2026
Reply from Hays Travel - Newark
Thank you for your kind words, it is very much appreciated - Shelley
The friendliness and professional that…
The friendliness and professional that was shown by Kerry was 10 / 10. We look forward to coming back soon.
Service from the exchange brill.
When l have enquired by telephone it didn't matter who l spoke to the service was always second to none.
August 2, 2026
Reply from Hays Travel - Newark
Thank you for your kind words - it is very much appreciated. - Kerry
Staff are very helpful and friendly
Staff are very helpful and friendly
Booking process quick and easy
Great service
August 5, 2026
Reply from Hays Travel - Newark
Thank you for your kind words, it is greatly appreciated. - Shelley
Mollie did a fantastic job getting us…
Mollie did a fantastic job getting us the best deal from Saga Cruises ,Would recommend anyone to go to Hays in Newark .There knowledge is beyond doubt the best .
August 7, 2026
Reply from Hays Travel - Newark
Thank you for your wonderful feedback! We are so pleased to hear that you had a great experience and that our team's knowledge was helpful in securing a fantastic deal for your cruise. We really appreciate your recommendation.
The staff were so helpful as I’ve not…
The staff were so helpful as I’ve not booked a flight in over 8 years they helped with everything I needed would highly recommend and use again
July 31, 2026
Reply from Hays Travel - Newark
Thank you for your feedback - Lola
Softie was great from start to finish
Softie was great from start to finish, she got us sorted very quickly.
August 6, 2026
Reply from Hays Travel - Newark
Thank you for your review, its very much appreciated - Sophie
Great service, great price!
Met with Sophie this week..what a breath of fresh air - friendly, very knowledgeable, made some great suggestions and we had booked just the holiday we wanted at the right price within an hour. Very pleasant experience and saved us loads of time trawling through the Internet. She also told us about cruising and how it would be great for me, as I have limited mobility. Will definitely go back and arrange that next year! Thank you Sophie!
August 3, 2026
Reply from Hays Travel - Newark
Thank you for your lovely comment, kind regards Rachel.
Your representative was very helpful
Your representative was very helpful, friendly, and professional. She made the booking process easy, patiently guiding me through it. The whole experience made me likely to use Hays Travel again in the future.
August 1, 2026
Reply from Hays Travel - Newark
That's great to hear, thank you, Rachel.
Brilliant staff
Brilliant staff, friendly and knowledgeable. Always a pleasure to go in.
July 29, 2026
Reply from Hays Travel - Newark
Thank you for your kind comment, Rachel.
Reply from Hays Travel - Newark
Thank you for your feedback, its very much appreciated - Rachel.
A very friendly group at the Newark…
A very friendly group at the Newark branch.
Their customer service is exceptional...and i found them very informative on external issues e.g travel insurance.
July 22, 2026
Reply from Hays Travel - Newark
Thank you for your feedback, its very much appreciated Hays Newark
5 star treatment from Sophie
5 star treatment from Sophie, nothing is to much trouble for her
July 22, 2026
Reply from Hays Travel - Newark
Thank you for your kind comment, Rachel.
Newark Branch - 10/10
I went into the Newark Branch yesterday and Lola was more than helpful. She was extremely friendly, really understanding and found the holiday i wanted and for a great price. It’s my first time booking with Hays, and we go in September. From the interaction and communication with Lola yesterday, i would absolutely book through them again.
July 29, 2026
Reply from Hays Travel - Newark
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience and that Lola was able to find you the perfect holiday at a great price. We look forward to helping you with future bookings!
The lady handling my enquiry was very…
Rachel who was handling my enquiry was very professional in her presentation immensely knowledgeable about my destination of interest.
She covered details of currency exchange offers, arranged airport parking and advised of timetable for booking seats.
All in all a vey pleasant experience from someone who converted an initial enquiry into a firm sale through her thoroughness and friendly demeanour.
July 28, 2026
Reply from Hays Travel - Newark
Hello, that's so lovely to hear, thank you for your kind comment, Rachel.
Shelley was extremely helpful and made…
Shelley was extremely helpful and made the experience very pleasant.
July 28, 2026
Reply from Hays Travel - Newark
That's lovely to hear, thank you Rachel.
Reply from Hays Travel - Newark
Thank you for your wonderful review! We are so pleased to hear that you found us helpful and honest throughout the booking process.
1st time cruise
The travel consultant, Sophie was very knowledgeable and enthusiastic .
Took the time to explain how cruising works to us as we were 1st timers.
She gave us the confidence to book a cruise.
July 23, 2026
Reply from Hays Travel - Newark
That's great to hear, thank you for your kind comment, Rachel.
Shelly is very efficient and…
Shelly is very efficient and professional, Always a pleasure to visit at Hays travel!
July 24, 2026
Reply from Hays Travel - Newark
Thank you for your wonderful feedback! We are so pleased to hear that Shelley was efficient and professional. We truly appreciate your kind words.
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