Hays Travel - Oadby Reviews 

607
TrustScore 5 out of 5

4.9

70 The Parade, LE2 5BF Oadby, GB


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Rated 5 out of 5 stars

On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The staff were very friendly and patient. We wanted a cruising holiday and they were able to select the kind of cruise that we were looking for at the best deal. They took their ti... See more

Company replied

Rated 5 out of 5 stars

Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... See more

Company replied

Rated 5 out of 5 stars

We were able to pre book an appointment with Graham at Hays, Oadby. This meant the process of booking our holiday was speeded up as we were not waiting around to see someone. We have booked holidays t... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 70 The Parade, LE2 5BF, Oadby, United Kingdom

  • 01164125882

4.9

Excellent

TrustScore 5 out of 5

607 reviews

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4.9

All reviews

(607)

117,250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Emma …

Emma was very helpful,knowledgeable and patient, and gave us a good deal too

September 2, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your lovely review it was my pleasure :) - Emma, Graham, Mia, Phil and Zoe

Rated 5 out of 5 stars

Very attentive and focused member of…

Very attentive and focused member of staff.
Welcoming environment.

August 29, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for booking with us, It really is appreciated and we hope that you have the most amazing time. :-) Emma, Graham, Phil, Mia, Imogen and Zoe.

Rated 5 out of 5 stars

Great service

Great service, really helpful, nothing was to much trouble.

August 25, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your review :) - Emma, Graham, Phil, Mia and Zoe

Rated 5 out of 5 stars

Great help

Emma and Zoe went above and beyond

August 16, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Fantastic! Thank you so much for booking with us :-) It really is appreciated. Emma, Zoe, Graham, Phil and Mia.

Rated 4 out of 5 stars

Staff was helpful

Staff was helpful

August 21, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Brilliant! Thank you again for your continued support, It really does mean a lot. Mia, Graham, Emma, Zoe and Phil

Rated 5 out of 5 stars

Been to hays a good few times over the…

Been to hays a good few times over the years and had great service. Every thing explained properly and very nice staff all good. Thanks

August 13, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review! We are so happy that you have had a great experience each time :) From the Team at Hays Travel Oadby

Rated 5 out of 5 stars

very good service and good booking…

very good service and good booking process too 10/10

June 11, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Fantastic to hear, It's our very pleasure to do this for you :-) and thank you for your continued support. Zoe, Graham, Emma, Mia and Phil.

Rated 5 out of 5 stars

Very helpful chap Graham

Very helpful chap Graham. Explained everything that I had a query about. Sorted everything. Thank you

August 14, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review :) - Graham, Emma, Mia, Phil and Zoe

Rated 5 out of 5 stars

In one word - Perfect.

In one word, perfect! Emma was lovely and took every effort to find us exactly what we wanted. You can't ask more than that.

August 7, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your lovely review it means alot :) Emma, Graham, Mia, Phil and Zoe

Rated 5 out of 5 stars

Excellent service

Excellent service. The staff were very friendly and patient. We wanted a cruising holiday and they were able to select the kind of cruise that we were looking for at the best deal. They took their time to find exactly what we wanted. We have used this travel agent time and time again and have never been disappointed with the lovely service we receive.

August 7, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind words and review it was our pleasure - Emma Graham, Mia, Phil and Zoe

Rated 5 out of 5 stars

All the staff are friendly and…

All the staff are friendly and knowledgeable. Nothing is to much trouble and l always come out happy!

August 11, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review this means a lot to us! From the team at Hays Travel Oadby

Rated 5 out of 5 stars

Efficient and prompt service

Efficient and prompt service
Due to personal knowledge was able to give useful information about the ship and the location of cabins

August 9, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review :) Emma and the team at Oadby

Rated 5 out of 5 stars

Helpfull staff

Helpfull staff

August 9, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review :) The team at Hays Travel in Oadby

Rated 4 out of 5 stars

Friendly helpful staff with good…

Friendly helpful staff with good overall knowledge of the market

July 31, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Really appreciate your business, and thank you again for your continued support :-) Many Regards, Graham, Zoe, Emma, Mia and Phil.

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