Hays Travel - Oldham Reviews 

954
TrustScore 5 out of 5

5.0

36B Spindles Shopping Centre, George Street, OL1 1HE Oldham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As always, Luke your staff @ Oldham branch deliver his expertise once again to find and book us our holiday efficiently. Well done and credit to Luke. Keep it up. Regards Mrs Imelda Miller Retur... See more

Company replied

Rated 5 out of 5 stars

We went to book a cruise from Southampton and got a very good price however there was no coach available to take is down Milly our travel agent was so apologetic but it was out of her hands. However... See more

Company replied

Rated 5 out of 5 stars

I was very happy with the helpful, friendly advice given to me by Kaidee. I much prefer the experience of a face-to-face experience with a friendly human being and Hays Travel certainly provided tha... See more

Company replied

Rated 5 out of 5 stars

THOMAS AT HAYS TRAVEL OLDHAM WAS GREAT LISTENING TO OUR REQUIREMENTS AND BOOKING OUR HOLIDAY. WE BOOKED A 15 DAY RIVIERA DANUBE CRUISE ,TOTAL COST £13,598.OO. ON THE 10TH JULY 2026. IN THE DAILY MI... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom

  • 0161 6605597

5.0

Excellent

TrustScore 5 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(954)

115,333 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great friendly service

I was very happy with the helpful, friendly advice given to me by Kaidee. I much prefer the experience of a face-to-face experience with a friendly human being and Hays Travel certainly provided that. Would definitely recommend.

July 21, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that you had a positive experience with our team. We truly value providing that personal touch.

Rated 5 out of 5 stars

Pleased with customer service

We went to book a cruise from Southampton and got a very good price however there was no coach available to take is down
Milly our travel agent was so apologetic but it was out of her hands. However, we booked another holiday with her which we are pleased with

July 27, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Clifford. Thank you for your kind words. It was a pleasure to serve you and I am happy we managed to get something booked for you- Milly

Rated 5 out of 5 stars

All the staff were friendly and helpful…

All the staff were friendly and helpful aswel as polite always book with hays travel would highly recommend to other the family and friends.

July 19, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you so much for your wonderful review! We are absolutely delighted to hear that our staff were friendly, helpful, and polite. We truly appreciate your recommendation to family and friends.

Rated 5 out of 5 stars

Good service

Good service, good staff, very helpful.

July 25, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for your review, we are so pleased to hear that you found our team to be helpful and provided you with good service. Your feedback is greatly appreciated.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

As always

As always, Luke your staff @ Oldham branch deliver his expertise once again to find and book us our holiday efficiently. Well done and credit to Luke. Keep it up.

Regards
Mrs Imelda Miller
Returning customer

July 17, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you so much for your wonderful feedback! We are delighted to hear that Luke provided such efficient and expert service. We truly appreciate your kind words and your continued loyalty.

Rated 5 out of 5 stars

Hi yes Lisa knows what I want when I go…

Hi yes Lisa knows what I want when I go to Hays Travel in Oldham I always see Lisa she knows what sort of holiday I want,and does me a good deal that is why I go to Lisa.

July 22, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you Stewart for your 5* review and your lovely comments, I really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

I always book with Hays Travel and I…

I always book with Hays Travel and I never, ever have a problem, a senior lady call millee, I think that's what she recalled.The travel agents in oldham.I never have a bad experience and they always offer me a cup of coffee very nice.Thank you

July 20, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for your kind words! We are delighted to hear that you consistently have such positive experiences with us and appreciate the lovely feedback about our team.

Rated 5 out of 5 stars

Kelly

Kelly, was very helpful,she answered all our questions. She was very efficient.

July 16, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you so much for your wonderful feedback! We are so pleased to hear that all your questions were answered efficiently.

Rated 5 out of 5 stars

Great staff great place to book!…

Luke found me the best deal and allowed me to take my time to decide, he is patience and friendly wouldn’t go anywhere else to book, even just popping in with a question is no bother to any of the staff

July 15, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Mrs Dodgson,

Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service. We truly appreciate your kind words.

Kind Regards
Hays Travel Oldham

Rated 5 out of 5 stars

THOMAS AT HAYS TRAVEL OLDHAM WAS GREAT…

THOMAS AT HAYS TRAVEL OLDHAM WAS GREAT LISTENING TO OUR REQUIREMENTS AND BOOKING OUR HOLIDAY.

WE BOOKED A 15 DAY RIVIERA DANUBE CRUISE ,TOTAL COST £13,598.OO. ON THE 10TH JULY 2026. IN THE DAILY MIRROR TODAY IT STATES BOOK YOUR SUMMER HOLIDAY BEFORE 12TH JULY AND GET £100 FREE SPENDING MONEY. WE HAVE NOT BEEN GIVEN THIS £100, PLEASE ADVISE . K.F. DURN

July 11, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi
Thanks for your review. I have asked Tom to look into this for you.
Hays Oldham

Rated 5 out of 5 stars

Milly was a little gem

Millie was a little gem! Booked a holiday within 30 mins. Quick, easy and drama free! Thanks Millie ☺️

July 5, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you Cara for your 5* review and your lovely comments. We really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

friendly staff

friendly staff, very helpful, and was a easy process to book a holiday , you can also exchange your money there!

June 28, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you Olivia for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

The staff are lovely and friendly

The staff are lovely and friendly, they make the booking process so easy .
Nothing is ever too much trouble 😊

June 30, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you for your wonderful feedback! We are so pleased to hear that our friendly staff made your booking process easy and that nothing was too much trouble.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

We trust the Hays staff as they are…

We trust the Hays staff as they are very helpful and friendly.We wouldn't book a holiday anywhere else.
Thanks to Lisa yesterday.

June 29, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you so much for your wonderful feedback! We are so pleased to hear you had such a positive experience with us and we look forward to helping you again in the future.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The lady Kelly Derbyshire ( Oldham) did…

The lady Kelly Derbyshire ( Oldham) did all The work to make it easy and right for the best holiday.She is Fabulous.

June 25, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Lorraine,
Thank you so much for your lovely feedback, I will be sure to pass this onto Kelly.

Thanks,
Caitlin

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look