Hays Travel - Warminster Reviews 

532
TrustScore 5 out of 5

4.9

7 Three Horseshoes Mall, BA12 9BT Warminster, GB


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Rated 5 out of 5 stars

It was our first experience going into a travel agent to book a holiday. We were met with a warm friendly atmosphere that helped us relax and enjoy the experience. Courtneigh helped us with our enq... See more

Company replied

Rated 5 out of 5 stars

Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... See more

Company replied

Rated 5 out of 5 stars

Courtney was really helpful and patient as we went through which cruises we were interested in. We have never booked via an agent before but would be happy to do so in the future. We are confident tha... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble. On this occasion Courtney helped us t... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 7 Three Horseshoes Mall, BA12 9BT, Warminster, United Kingdom

  • 01985878581

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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4.9

All reviews

(532)

127,394 reviews in the last 12 months

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Rated 5 out of 5 stars

Megan was really helpful and patient…

Megan was really helpful and patient with us, and found us the perfect holiday

July 29, 2026
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Reply from Hays Travel - Warminster

Thank you so much for your wonderful 5-star review! We are delighted to hear that our team member was so helpful and patient, and that you found the perfect holiday. We truly appreciate your kind words - team Warminster

Rated 5 out of 5 stars

Great service …

Courtney was really helpful and patient as we went through which cruises we were interested in. We have never booked via an agent before but would be happy to do so in the future. We are confident that if we have any queries we could pop in and see her and she will be just as helpful

July 18, 2026
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Reply from Hays Travel - Warminster

Thank you for your wonderful feedback! We are so pleased to hear that Courtneigh was helpful and patient in assisting you with your cruise choices. We look forward to helping you again in the future.

Rated 5 out of 5 stars

It was our first experience going into…

It was our first experience going into a travel agent to book a holiday. We were met with a warm friendly atmosphere that helped us relax and enjoy the experience.
Courtneigh helped us with our enquiry and explained everything in detail and what options were available.
We were very pleased with our first time experience and very happy to recommend your services to others.

July 26, 2026
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Reply from Hays Travel - Warminster

Thank you for your kind words! I am so glad that I was able to help! - Courtneigh :)

Rated 5 out of 5 stars

The staff are extremely friendly and…

The staff are extremely friendly and their knowledge is second to none. Its always a pleasure to book with the team at Warminster.

July 25, 2026
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Reply from Hays Travel - Warminster

Thank you for your 5* review, As always it was a pleasure helping you get your holiday sorted! - Courtneigh :)

Rated 5 out of 5 stars

Dale helped us to book a cruise

Dale helped us to book a cruise. He gave us lots information about the cruise boat. Also what we would see along the Cruise.

We are always happy to go to Hays Travel.

July 23, 2026
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Reply from Hays Travel - Warminster

Thank you for your feedback! - Dale

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Excellent advice and useful information regarding our travel plans.

July 24, 2026
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Reply from Hays Travel - Warminster

Thank you for your kind words. It was a pleasure helping you get your holiday sorted - Courtneigh :)

Rated 5 out of 5 stars

Excellent service by Courtney

Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them would best suit us. Nothing was too much trouble for her. She was really lovely with our daughter, who is hard of hearing and autistic, making her feel relaxed and involved. Cannot recommend both Hays of Warminster and especially Courtney.

July 19, 2026
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Reply from Hays Travel - Warminster

Thank you for your kind words! It really means a lot to me! I am so glad that I have been able to help you get your holiday sorted again, and I hope you all have an amazing time away! - Courtneigh :)

Rated 5 out of 5 stars

Very professional

Very professional, knowledgeable and helpful with advice. Megan is always pleasant and welcoming. It’s because of these qualities within this branch that we will continue to use their services.

June 30, 2026
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Reply from Hays Travel - Warminster

Hello, thank you so much for leaving such a lovely review. It is always a pleasure booking your holidays! - Team Warminster :)

Rated 5 out of 5 stars

We were totally delighted and grateful…for all the help and advice given

We were totally delighted and grateful to the help and advice given to us when booking our Fred Olsen Cruise at the weekend. We could not have received better assistance . Very pleased and thank you .

June 28, 2026
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Reply from Hays Travel - Warminster

Hello, thank you for leaving us such a lovely 5* review - thank you for booking with us - Team Warminster :)

Rated 5 out of 5 stars

Happy to help

Took the time to book my cruise for 8 of us nothing was to much trouble happy to help giving me options

June 23, 2026
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Reply from Hays Travel - Warminster

Hello, thank you so much for leaving us such a lovely review, thanks for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

Easy booking for our recent holidays

Easy booking for our recent holidays. Dale and staff are excellent. Always great service.

June 19, 2026
Hays Travel - Warminster logo

Reply from Hays Travel - Warminster

Thank you for your kind words! Always a pleasure helping you get your holiday sorted - Courtneigh :)

Rated 5 out of 5 stars

The experience was great and professional

The experience was great. Very helpful and booked my holiday for next year with know issues. Very professional and friendly.

The female staff member answered all my questions and many more regarding my future trip to Malta. Would definitely recommend anyone to book with the travel company Hayes of Warminster. Many thanks

June 17, 2026
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Reply from Hays Travel - Warminster

Thank you for your kind words! It was a pleasure helping you get your holiday booked - Courtneigh :)

Rated 5 out of 5 stars

Very helpful Staff very polite and…

Very helpful Staff very polite and nothing is to much trouble. Very please with service and booking service.

June 16, 2026
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Reply from Hays Travel - Warminster

We're so pleased our team was helpful and polite. Thank you for your kind words about our service!

Rated 5 out of 5 stars

Excellent service

Excellent service , Courtneigh was extremely helpful , informative and professional. She booked me , a bargain cruise , great deals and fabulous support.

June 16, 2026
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Reply from Hays Travel - Warminster

We are so pleased you had such a positive experience with Courtneigh ! Thank you for your kind words; we appreciate you choosing us!

Rated 5 out of 5 stars

Such a great team at Warminster Hays

We spoke with Dale to book our next holiday. He has helped us with a number of our holidays over the years. We trust Dale with his advice and expertise and his exceptional service.

The whole team at Warminster are, as always, super helpful, knowledgeable and give outstanding customer service. Thank you so much

June 7, 2026
Hays Travel - Warminster logo

Reply from Hays Travel - Warminster

Thank you very much for leaving us such a lovely 5* review, thanks for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

Great Customer Service

Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble.
On this occasion Courtney helped us to book a cruise and we were delighted with her patience helping to find the right cabin for us. Top marks again and hats off to Dale for managing such a welcoming branch.

June 10, 2026
Hays Travel - Warminster logo

Reply from Hays Travel - Warminster

Always a pleasure to help you get your holiday sorted! - Courtneigh :)

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