lov hays travel they nevr let me diwn beautifull service n lovly staff that make u feel well come and i wouldnt go to no were els to book my hoildays hays travel all the way
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See what reviewers are saying
Booking process very easy, staff very helpful and knowledgeable, all information sent through to my email within an hour. First time booking with Hays, would definitely use again.
Company replied
My sister and I walked into the Widnes store a few days ago, we were armed with nothing more than a vague idea we fancied going on our first ever cruise. Possibly Mediterranean, possibly 7 days, possi... See more
Company replied
Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys. So glad we did!! Whole trip boo... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Albert Road, WA8 6JE, Widnes, United Kingdom
- 0151 4380057
4.9
Excellent
819 reviews
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As always friendly staff who are happy…
As always friendly staff who are happy to help and are knowledgeable in there work in the Widnes branch.
July 11, 2026
Very pleasant member of staff
July 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
lov hays travel they nevr let me diwn…
lov hays travel they nevr let me diwn beautifull service n lovly staff that make u feel well come and i wouldnt go to no were els to book my hoildays hays travel all the way
July 18, 2026
Reply from Hays Travel - Widnes
Thank you for your lovely review, so glad you felt welcomed into branch
Just a very happy shop made me feel…
Just a very happy shop made me feel welcome and the young girl that helped was lovely and smiley
July 8, 2026
Reply from Hays Travel - Widnes
Thank you for your kind review, I am so glad we found your perfect holiday and cant wait to welcome you back to hays travel widnes again
Booking process very easy
Booking process very easy, staff very helpful and knowledgeable, all information sent through to my email within an hour.
First time booking with Hays, would definitely use again.
July 7, 2026
Reply from Hays Travel - Widnes
Thank you for your kind review, i am so glad we managed to get your perfect holiday and cant wait to book them for you in the future
Reply from Hays Travel - Widnes
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service helpful and polite.
Amazing staff really helpful I went in…
Amazing staff really helpful I went in to look at Disney and decided to book and she was so helpful in booking it x
July 9, 2026
Reply from Hays Travel - Widnes
Thank you so much for your lovely review and for choosing us to book your fabulous Disney trip with!
We always use hays travel and get value…
We always use hays travel and get value for money and good recommendations
July 8, 2026
Reply from Hays Travel - Widnes
Thank you for your review, we are so glad we got you the best deal for your holidays. Thank you again for booking with hays travel Widnes
Reply from Hays Travel - Widnes
Thank you for your lovely review and for booking with us at Hays Travel Widnes!
I went to book a holiday to join up…
I went to book a holiday to join up with my family I spoke to one of your lovely helpful representative who booked everything I needed job done
June 25, 2026
Reply from Hays Travel - Widnes
Thank you for your review i am so glad we got you on your holiday with your family your going to have an amazing time !!
Reply from Hays Travel - Widnes
Thank you for your kind review and booking with us at Hays travel Widnes
Friendly and knowledgeable assistant.
July 2, 2026
Reply from Hays Travel - Widnes
Thank you for this kind review i am glad you enjoyed your service in store with us
Reply from Hays Travel - Widnes
Thank you for your kind review and thank you for booking with hays travel Widnes again
Been very attentive and respectful of…
Been very attentive and respectful of our trip put us at ease and so knowledgeable, second time booking as felt comfortable with booking as staff so helpful
July 2, 2026
Reply from Hays Travel - Widnes
Thank you for your kind review i am so glad you chose to book your holiday with us at hays travel Widnes
It couldn't have been more perfect
It couldn't have been more perfect. The booking done with no hassle at all by a very pleasant lady, and excellent flight times. I wouldn't book with anybody else.
July 1, 2026
Reply from Hays Travel - Widnes
Hi Margarita, Thanks for your lovely words, We are glad you were happy with the service.
Great service everything was explained…
Great service everything was explained to us .Julie very professional
June 23, 2026
Reply from Hays Travel - Widnes
Hi Anton , Thanks for the lovely review, We look forward to seeing you again
Staff very helpful …
Staff very helpful and we found the holiday that we were looking for. We would definitely recommend Hays Travel.
June 23, 2026
Reply from Hays Travel - Widnes
Thank you for your kind review we are so glad you booked with us again here at hays travel widnes
The staff where supper friendly
June 27, 2026
Reply from Hays Travel - Widnes
We are so glad our team was friendly. We appreciate your kind words.
amazing place girls so helpfull and…
amazing place girls so helpfull and very pleasant wouldn't go anywhere else thankyou
June 16, 2026
Reply from Hays Travel - Widnes
Thank you for such a kind review we are so glad you book with us here in Hays travel Widnes
Helpful and Friendly Staff
All the Girls/Staff were very helpful. They firstly helped me find a tour I liked the look of and then helped me plan the rest. They were all very friendly and easy to talk to. I liked the fact they could share their experiences and recommendations from their travels to the country I’m going to be visiting.
June 12, 2026
Reply from Hays Travel - Widnes
Thank you so much for your kind review i am so glad we gave you all the advice and recommendations you needed. Thank you again for booking at Hays travel Widnes
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