Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confide... See more
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All the staff were very friendly and welcoming. We dealt with Gayle and she was brilliant. Very knowledgeable and helpful. She made the whole process so easy for us (holiday, airport parking, travel m... See more
Company replied
Staff are very knowlegable and know the ins and outs that we dont that makes all the difference to booking effortless
Company replied
Employee was patient and thorough, she tried to find the holiday to fit our budget and dates which were very specific. She also gave us a range of places to look at and things to do as we are no... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Murray Road, CA14 2AB, Workington, United Kingdom
- 01900837909
4.9
Excellent
605 reviews
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Staff are very knowlegable
Staff are very knowlegable and know the ins and outs that we dont that makes all the difference to booking effortless
August 2, 2026
Reply from Hays Travel - Workington
Thank you for your kind words :) we look forward to seeing you again soon. Rachel & team
The hole experience of booking our…
The hole experience of booking our holiday was great .the young lady knew what she was talking about explained every thing she listened to what we wanted and didn't just pushed us along into a hotel we didnt want .we got a flight that suited us
August 9, 2026
Reply from Hays Travel - Workington
Thank you for such kind words :) we look forward to seeing you instore again soon - Rachel
Rachel went above and beyond to make…
Rachel went above and beyond to make sure I booked my perfect holiday .
August 6, 2026
Reply from Hays Travel - Workington
Thank you so much - it was a pleasure helping you book your perfect break :) See you soon, Rachel
My experience with the Hays travel…
My experience with the Hays travel advisor was excellent, she was very helpful 🙂
July 28, 2026
Reply from Hays Travel - Workington
Hi Kerry, Thank you so much for your wonderful feedback. It was a pleasure to help book your amazing US holiday for you. Many Thanks Clare :)
Rachel was great
Rachel was great, getting us just the holiday we wanted and for the best price she could find ,
August 5, 2026
Reply from Hays Travel - Workington
Thank you so much for your kind words :) it was a pleasure taking care of this special holiday for you both. See you soon, Rachel
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Always excellant service and advice
August 2, 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Gayle extremely helpful as ever …
Gayle extremely helpful as ever nothing was too much trouble
August 2, 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Gayle is always an incredible help when…
Gayle is always an incredible help when it comes to booking my holidays . Fantastic service as always
July 10, 2026
Reply from Hays Travel - Workington
Morning Hayley, Thank you so much for taking the time to leave such a lovely review, it is always a pleasure booking your family holidays, I look forward to seeing you in store soon Gayle :)
Rachel was fantastic put our mind at…
Rachel was fantastic put our mind at ease and booked everything we asked for as well as being very polite and friendly would definitely recommend 👌
July 22, 2026
Reply from Hays Travel - Workington
This is such a lovely review — thank you! I’m so glad I could make the booking process smooth and stress‑free for you. It was a pleasure helping with your plans, and your recommendation really means the world to us ☺️ See you again soon, Rachel
Reply from Hays Travel - Workington
Thank you for your kind words :) I will make sure Gayle see's this when she is back in branch. We look forward to seeing you again soon, Rachel
Helpful in every way possible the young…
Helpful in every way possible the young man Aiden at the Workington shop very nice lad couldn’t do enough for us 👍👍👍👍👍👍👍👍👍
July 26, 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated 😊
Reply from Hays Travel - Workington
Thank you for taking the time to leave Aidan such a lovely review. He will be delighted when he sees this. See you soon, Rachel - manager
Excellent service as usual
July 16, 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated by us all. Rachel, manager
Laura you representative was very…
Laura you representative was very thoughtful, polite and understood our requirements exactly and dealt with them with professionalism and without delay.
July 23, 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Very helpful staff Claire who I use all…
Very helpful staff Claire who I use all the time always gives what’s asked for for my holidays
July 15, 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback and continued support this is very much appreciated
Holiday sorted 👌
Friendly,helpful staff member, who found us the right holiday at a good price. Perfect!
July 21, 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated 😊
Reply from Hays Travel - Workington
Hi Claire, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Gayle :)
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