Mehak explained everything very thoroughly and I had many questions which she answered and explained me several times. There was no hidden catch that will be an issue later for someone willing to have... See more
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Even though I am a person who understands difficult about these technical and digital platforms, he served me very patiently and very positively. I really appreciate him. He is doing his job very goo... See more
Mehak was super helpful and kind answering all of my questions. I scheduled a consultation to get informed about the legal insurance and all my options and she kindly explained everything to me with... See more
I was really impressed with the communication skills from Thomas. Explained everything in a layman terms easy to understand. He was to the point and never felt like he is trying sell something rather... See more
Company details
- Insurance Company
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Pet Insurance Company
- Retirement Scheme Provider
About Getsafe
Written by the company
Insurance redefined: empowering people to protect what matters
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe
Written by the company
- Insurance made simple
Contact info
Heidelberg, Germany
- trust@hellogetsafe.com
- www.hellogetsafe.com
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The customer service at Get Safe is…
The customer service at Get Safe is just great, the agent are always super friendly and helpful
The app is easy so use
July 28, 2026
The explanations were delivered in an…
The explanations were delivered in an informative, clear and helpful manner, and the consultation process was easy to follow.
July 27, 2026
The help was wonderful
The help was wonderful! Really, really happy about the service and professional help.
July 27, 2026
Great customer support
My problem was solved really quickly without lots of bouncing back and forth
July 27, 2026
Exceptional Support from Frederik
I had a question about whether a certain dental procedure was covered by my insurance and requested a callback. Frederik was kind enough to look into the coverage for me and provided all the information I needed to ensure the process would go smoothly. He was knowledgeable, friendly, and incredibly helpful throughout. Getsafe truly has some of the best customer service I've experienced!
July 27, 2026
Good service!
July 27, 2026
Satisfied!
The representative was great . I really able to complete this complicated process step by step with his help. Thank you. I am really satisfied with the service. Hope for the best.
July 24, 2026
Fast customer service
July 24, 2026
He patiently explained everything and…
He patiently explained everything and answered my questions
July 24, 2026
Excellent Customer Service + Problem solving
- great problem solving skills
- to the point and proficient
- knew what he was doing and showcased experience
- excellent customer service skills and very amiable
July 23, 2026
Clear and very helpful
Clear and very helpful. Made recommendations suitable for me and my situation.
July 22, 2026
Very Competent
Very Competent and detail advice on best tarrifs available. I will always recommend.
July 22, 2026
The executive officer was really nice…
The executive officer was really nice and gave me really best advice
July 21, 2026
Very satisfied
I used Getsafe to switch to the private health insurance in Germany. Gero guided me to all the process and was able to assist when I encountered difficulties. I am very happy with the service.
March 23, 2026
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