Donna was so helpful and friendly. She made the whole experience easy. I was able to get an appointment the next day and everything about the visit was great. The facility was very modern and clean wi... See more
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I saw Teresa at the summer street branch in Aberdeen for ear wax removal. Teresa was very patient and explained what was going to happen as I was very nervous. Teresa put me at my ease and I found The... See more
Great back up service from Donna at Audika Aberdeen. Have had a few early day niggles with the hearing aids, but these have been fixed promptly. Great to have the comfort of a back up service if you... See more
Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
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Hidden Hearing Aberdeen.
Donna puts you at ease right away and is very professional and efficient.
She willingly answers all the questions posed to her.
I would highly recommend Hidden Hearing Aberdeen to friends and family.
a helpful experience
I was made to feel comfortable. I felt that I had the full attention of those attending to me. I was given a clear understanding at every stage of the process. It was a very thorough examination of my hearing. I did not feel under any pressure to buy at any time.
A great experience!
From start to finish the experience was great! I was nervous Initially, but my nerves were settled very quickly by a very friendly receptionist (think she was called Heather) who passed me over to a very friendly and attentive audiologists (Marie Anne, if my memory serves me right?!)
It was my first hearing test in a VERY long time, and it went swimmingly-if you are in any dough I’d say, don’t hesitate in booking with this crowd, they are excellent, very knowledgeable and extremely friendly.
Thank you 🙏
Hope you were able to enjoy the cookies I baked for you with a cuppa!!
Sounds good
Prompt start, very reassuring staff. Procedures well explained. Comfortable surroundings.
Good advice given previously about keeping ear wax levels below such that would prevent the ear test going ahead.
Hidden Hearing Aberdeen
Donna was very thorough throughout. She explained everything clearly and was both professional and friendly.
Heather, the receptionist, was polite and helpful.
It made for a pleasant visit.
The rep was pleasant
The rep was pleasant, respectable and professional to the customer.
First class service
hearing
all the staff are first class and give you full detail of what they will do.
Excellent service
Excellent service, from booking at reception to wax removal & hearing test.
Every step clearly explained & carried out in a professional manner. Highly recommend.
Friendly, professional staff.
Today I went for ear wax removal. The procedure was done in a professional manner, each step explained to me clearly. I won’t leave it so long until I visit next time.
…First visit
Very helpful with clear explanations and predominantly no pressure, which was great. Certainly not rushed either.
Friendly and welcoming
Friendly and welcoming. All staff make you feel at home. The treatment is explained very clearly and carried out very professionally. I would highly recommend this company.
Great service and the hearing test was…
Great service and the hearing test was excellent. The knowledge of what they know about hearing is good the all the latest technology is good to know and Donna is excellent.
Annual hearing check
Chloe was so thorough and professional and made the whole experience a pleasant one.
Worth a try…
Donna is very thorough and explains everything well. Anyone experiencing hearing problems should try hidden hearing.
Everything was explained clearly
Everything was explained clearly - before and after each part.
Staff were friendly and efficient.
Excellent experience
Reception at Aberdeen & then Carol-Ann were very pleasant & made me feel valued as a customer. Carol-Ann was extremely knowledgeable & very patient answering all my husband’s questions even though it was me getting a hearing test. 😊 Highly recommend going for such a thorough hearing test. Thank you
Excellent experience with Carol- Anne…
Excellent experience with Carol- Anne and Theresa, both a credit to Hidden Hearing, Aberdeen. Initial hearing check appointment with Carol-Anne showed ear wax removal required and this was completed by Theresa. Carol-Anne then carried out hearing checks for both wife and I. Very detailed and informative consultation and will both return for another check in 12 months. Highly recommended.
Very comprehensive and all tests well…
Very comprehensive and all tests well explained
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