Highgrove Gardens & Shop Reviews 

12,746
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and delightful designs, noting that purchases always arrive securely wrapped, incredibly fast, and precisely as described. Consumers also appreciate the remarkably user-friendly website navigation along with the wonderfully helpful staff members encountered during their wonderful visits. Some reviewers were not happy with international delivery, specifically mentioning expensive shipping costs and unexpected customs tariffs required upon arrival. A few other people also felt that carrier problems led to frustrating delivery delays or missing packages when ordering from overseas locations.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the superior quality, beautiful... See more

Quality

Consumers find quality to be exceptional, expressing deep appreciation for the superior craftsmanship and... See more

Delivery service

People report positive experiences with delivery service, highlighting exceptionally fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy website navigation,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional staff, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a wonderful visit to Highgrove Gardens - found the tour quide to be excellent and the small group size appreciated. Every room in the garden had its own story to tell. Particularly liked the wildf... See more

Rated 5 out of 5 stars

A wonderful afternoon on (thankfully!) a sunny summer afternoon. We had driven past the entrance to Highgrove a number of times when travelling between Westonbirt Arboretum and Tetbury but it was som... See more

Rated 5 out of 5 stars

Very impressive with the quality of the products as in the way every last detail has been done. Easy to order, prompt delivery, packed in a really good way and every product elaborated with care from... See more

Rated 5 out of 5 stars

The Highgrove Shop in Tetbury was a delight to peruse. The array of products was immense plus the staff were friendly, knowledgeable and helpful. We bought some Wine and I think my wife bought other i... See more



Company details

  1. Cultural Tours Provider
  2. Liquor Store
  3. Wine Store

Written by the company

Highgrove Gardens. Over 30 years in the making, the organic gardens at Highgrove are some of the most creatively inspiring and innovative in the United Kingdom. Their Majesties, King Charles III and The Queen Consort open the gardens to visitors on selected dates between March and October each year. Highgrove Retail. The team at Highgrove work with skilled craftspeople to create unique products for the home and garden. All profits from selling Highgrove products are paid to The Kings’s Foundation. The King’s Foundation provides holistic solutions to challenges facing the world today. The Foundation champions a sustainable approach to how we live our lives and build our communities. It runs a diverse programme of education and training for all ages and backgrounds, and it regenerates and cares for places where communities thrive, and that visitors enjoy please visit www.kings-foundation.org The Highgrove Shop and online sell exclusive branded gifts for the home and garden that often reflect the personal interests of HM King Charles III. The products are inspired by the beautiful gardens at Highgrove, and all meet rigorous buying criteria; they must have: genuine provenance is of original design or formulation and is sourced responsibly with regard to environmental issues.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,746)

1,513 reviews in the last 12 months

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Rated 5 out of 5 stars

The Team were helpful and empathic when…

The Team were helpful and empathic when I had to change the dates for our visit due to unexpected circumstances.
The whole tour was informative, with an excellent guide, and the Restaurant is lovely!
Everything runs smoothly and is at a pace one can manage and not feel rushed.

September 18, 2026
Rated 5 out of 5 stars

Very professional service as you will…

Very professional service as you will expect. Received an email to say my outer stock Highgrove cup was now in stock placed the order and came within a few days expertly wrapped.
I keep ordering these cups as I tend to lose them. First class service.

September 16, 2026
Rated 5 out of 5 stars

My experience was very good

My experience was very good, I found the website easy to use, my product arrived really quickly and the packaging was excellent! It was so attractive when the packaging came off a beautiful box and ribbon so excited to give to my son for his 40th. I would definitely use again.

August 24, 2026
Rated 5 out of 5 stars

On line service very good

On line service very good. Good variety of fare and reasonable prices. I found ordering and delivery first class. I have bought from Highgrove Gardens and Shop before and will order again.

September 11, 2026

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