Love ice always great deposit bonuses! Wish there was a bit more no deposit bonus codes issued out and that the deposits aren't a 40x wager requirement for 5x the amount of the deposit recieved or amo... See more
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Slowly as hell. Since my last review, got finally my verification approved. Some money started to come on my account, what I've trying to withdrawal for last 4 days. Not all amount , what should be b... See more
Company replied
I love this casino for many reasons -the customer service is great and always available -free no deposit bonus after you deposit and played to the casino for a certain period -withdrawal are... See more
100% legit casino,but you have to improve the kyc process because i almost spent 2 weeks with kyc,if anyone in the future has issues with kyc please prepare with this documents: Selfie with id,pic... See more
You should know
4.0
Great
921 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Cancel my withdraw
"I have provided every document for verification, but I have been trying to withdraw for 4 days in a row. Every time, they cancel my withdrawal and keep telling me they are still working on it. At first, they said they were checking my account, then my activity, and then my documents. Every time, they just keep making up a new reason for not allowing me to take my winnings, 4 days in a row."
September 20, 2026
Unprompted review
My experience with Ice Casino was…
My experience with Ice Casino was extremely disappointing. I had around €100 in my account while I also had an active bonus. Because of the bonus conditions, around €100 was removed from my balance, and I was left with only about €9, which was apparently the maximum amount I could receive from that bonus.
On top of that, I deposited around €500 in total because I wanted to test the casino and see what the actual playing experience was like. During that time, I only managed to get up to around €30 in winnings once.
Based on my personal experience, I definitely don’t think Ice Casino is worth it. I strongly recommend reading every detail of the bonus terms and conditions before accepting or using any bonus, because they can significantly affect the money in your account.
Personally, I would not recommend Ice Casino.
September 13, 2026
Unprompted review
This site took 340 of 380 and left me…
This site took 340 of 380 and left me with 40 in my account . Then they came with a lame excuse about bonus etc ...
They are ripping plyers of with false bonuses and wagers etc , so you cant win back enything on this site to withdraw ! Stay the heck away !!!
And now they want info about my experince with icecasino ,so they can Come up with lame excuses . THIS IS A RIPOFF ! I LOST 340 EURO ,NO EXCUSES .
August 4, 2026
Unprompted review
Verification for ID was quick yet still…
Verification for ID was quick yet still waiting for payment Verification shows fully verified. Chat not helpful. They keep rejecting my withdrawal hopeful hear back soon as I would like to deposit and play again but will wait till withdrawal is processed. Ice casino needs to be more truthful of their bonus deposit withdrawal amount taken etcto ensure fair play.
May 3, 2026
Unprompted review
Reply from icecasino.com
Dear Tacy
I assure you that we have no intention to withhold your payment. You can provide the ID of your account so that we can check the information on your withdrawal. Please respond to the request sent to you by Trustpilot. We will do everything possible to ensure your gaming experience on our site remains positive.
A cheating casino
A cheating casino. Wont give payouts and will find a way to confiscate winnings. Such a scam! Dont ever play in this online casino ever. You will just have a big problem after winning.
May 4, 2026
Unprompted review
Reply from icecasino.com
Dear Aron
I’m so sorry that your experience did not meet your expectations. Thousands of our players successfully withdraw funds without any complications. I ask you to share the details of your issue. I'm confident that together we can find a logical and explainable reason for the situation that frustrated you.
As well, it's worth noting that verified players receive payouts faster, so we also recommend completing verification. Verification helps ensure security and reliability.
This casino only accepts deposit
This casino only accepts deposit, no withdrawals are allowed, not even less than $100 of your winnings. Whoever is the owner of this casino should listen carefully. you should be ashamed of yourself. Too much greediness will never bring you anywhere... I hope you realize this very soon. Goodluck to you
March 17, 2026
Unprompted review
Reply from icecasino.com
Dear olivernazario, we are sorry that you have experienced this. Please contact our support team so they can review your account and assist you in completing any pending withdrawals.
This is scumbags persons who work on…
This is scumbags persons who work on this project
No chance to win any free spins but if u got it U will win 1 2£ on bet 1£ for spin
Dont waste your time money and nervous avoid this site
January 15, 2026
Unprompted review
Reply from icecasino.com
Dear Muhammad, we are sorry that you have experienced this. All accounts and withdrawals are subject to standard verification procedures to ensure security and compliance. If your account requires additional verification, please contact our support team so they can review your case and assist you in completing the process as quickly as possible.
I have around 148€ in my account they…
I have around 148€ in my account they blocked my account without any proper reason..
There customer care said i won because of safe betting
I don't what the shitt is safe betting.and how can anyone make 148€ from 25€ using it
I also made a deposit in my account.
January 22, 2026
Unprompted review
This casino sucks
This casino is the worst casino ever, all it does is eat and eat and never gives back.
January 6, 2026
Unprompted review
Do not give them anything
Do not give them anything, the model is low bets ar3 tolerated but if u win anything substantial u will not get it. Ever. Specially if a bonus was used
January 5, 2026
Unprompted review
Great list of games
Just a great list of games always a surprise and tend to win most of the time
December 20, 2025
Unprompted review
Large selection of games
Large selection of games. But a lot of documents etc. that need to be submitted before withdrawing winnings.
November 3, 2025
Unprompted review
Reply from icecasino.com
Hi, Malin! We’re happy you like our game variety! The document verification process is a legal requirement to ensure account safety and prevent fraud. Thank you for your cooperation.
Very nice online way to have fun!
October 28, 2025
Unprompted review
Great selection of games
Great selection of games, and prompt payout..
October 23, 2025
Unprompted review
Best casino!Not enough gift fp.
October 16, 2025
Unprompted review
Easy to use it,quick games
October 11, 2025
Unprompted review
Yes i have great expirience
September 15, 2025
Unprompted review
Bonus bonus
October 8, 2025
Unprompted review
Fast withdraw and hassle Free 🙌🏽😁
October 8, 2025
Unprompted review
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