ilMarchesato Reviews 

1,261
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs and exceptional craftsmanship of the unique umbrellas and walking sticks. Many buyers note that these pieces truly stand out as functional works of art. Consumers also point out the fast international shipping, helpful communication, and professional packaging. Some reviewers were not happy with the unexpected customs charges and additional international shipping fees collected upon delivery. A few people also mentioned that these extra costs were frustrating and not clearly disclosed upfront before purchasing. A small group of buyers experienced minor issues such as damaged items, though support quickly resolved them.

What people talk about most

Product

Clients share positive opinions on product, describing them as exquisite works of art with exceptional... See more

Quality

People report positive experiences with quality, expressing deep appreciation for the exceptional... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping times,... See more

Price

Customers consistently note negative experiences with price, primarily driven by unexpected customs charges... See more

Service

Reviewers highlight positive aspects of service, praising the impeccable, fast support and timely delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely gorgeous umbrella - it’s an in between size between small and large so fits nicely into my handbag, but the thing about it is its double fabric so fantastic for keeping the rain off and aut... See more

Rated 5 out of 5 stars

I've been ordering umbrellas and canopies from them for years, simply because they're so unique and eye-catching. People always ask me where I bought my umbrella or canopy. They say it's beautifully d... See more

Rated 5 out of 5 stars

Love the umbrella and walking stick I purchased. They arrived in no time, however I am having problems with the import fees. I dud not realize at time of purchase that import fees were separate. UPS... See more

Rated 5 out of 5 stars

Service was impeccable and the elegant beauty of my blue umbrella ☂️ is truly without equal! The hook-style handle, slip-on ring, and personalized embroidery make my rainy day gear both stunning and p... See more


Company details

  1. Notions Store
  2. also in
  3. Handicraft

About ilMarchesato

Written by the company

Il Marchesato

Il Marchesato is a family Company founded in 1978 in Saluzzo, a tiny town in the North West of Italy, not far from Turin.

Il Marchesato

The name is after the old name of the area, and it means “The land of the Marquis”, a common way in the ancient times to define places according to the nobles in charge. From the beginning Il Marchesato makes hand made luxury umbreallas, walking sticks and shoehorns with a vast array of high quality materials.

Il Marchesato

Every single piece is mounted by hand, precious textiles cut by hand, sticks and handles are worked by the family members and porcelain handles painted by local artists working with the Company since longtime. Even the top notches and runners of the umbrellas are mounted and tested internally one by one.













Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(1,261)

203 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful umbrella

Beautiful umbrella, as pictured. Love the vibrant colors, attention to detail and exceptional workmanship. So happy with this purchase and great communication with the vendor on shipping details. You won’t be disappointed purchasing one of these umbrellas 😊

August 28, 2026
Rated 5 out of 5 stars

Stunning and Impeccable

Service was impeccable and the elegant beauty of my blue umbrella ☂️ is truly without equal! The hook-style handle, slip-on ring, and personalized embroidery make my rainy day gear both stunning and playful!

August 19, 2026
Rated 5 out of 5 stars

Absolutely gorgeous umbrella

Absolutely gorgeous umbrella - it’s an in between size between small and large so fits nicely into my handbag, but the thing about it is its double fabric so fantastic for keeping the rain off and automatic, so as soon as you feel a drop of rain, whoosh, it’s up in a second. People have stopped me in the street to ask where I got it….. and great service too - thank you Luca

August 16, 2026
Rated 5 out of 5 stars

Exquisite Umbrellas

I ordered five umbrellas from
Il Marchesato. I plan on keeping two myself and giving three as gifts. There was an issue with receiving my order that had nothing to do Il Marchesato themselves, but rather customs. I was not aware there was an issue until Luca contacted me. He was very kind and diligent in making sure that I recognized the problem. He displayed an amazing business integrity through the entire experience. When I received my five umbrellas, I was amazed! The quality and beauty of these umbrellas is absolutely exquisite. I am so excited to give these as gifts to my dear friends. They are truly one of a kind and will make them feel incredibly special. I wholeheartedly recommend Il Marchesato to anyone who is searching for that perfect gift for themselves or others.

September 10, 2026
Unprompted review
Rated 3 out of 5 stars

The umbrella was beautiful, but!!

The umbrella was beautiful, however they show it with a different clip sleeve. They sent it with a simple gold band displaying their name instead of the pear shaped Swarovski crystal sleeve shown. Have already sent 2 emails to no reply. Good quality and detail but customer service isn't there.. i gave up

July 15, 2026
ilMarchesato logo

Reply from ilMarchesato

Dear Customer,

Thank you for taking the time to share your feedback. We are pleased to know that you appreciated the quality, craftsmanship and overall appearance of the umbrella.

Regarding your emails, we would like to clarify that our company was closed for the traditional summer holiday period in Italy during the past week. During this annual closure, our customer service operates on a very limited basis, which may result in longer response times than usual. We therefore kindly ask for a little patience during this specific period.

Now that we have resumed our regular activity, we will be happy to review your order and clarify the matter concerning the closing ring shown in the product images and the one you received.

Our team remains fully available to assist you and find the most appropriate solution.

Kind regards,

Il Marchesato

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