Inframail Reviews 

I set up 20 domains and 60 inboxes with Inframail in October to run cold email through Instantly. About three weeks later the main domain was listed on the Spamhaus DBL and Instantly disabled warmup on 8 inboxes. We never launched a single campaign. The inboxes had only been warming up.

I raised a formal complaint. Support answered within a day, which I appreciate. The outcome was one free domain migration and that’s it. No refund of the $50 migration fee, no extension, no replacement domain. Their position is that Spamhaus listings happen across the industry and the cause can’t be determined.

That may be true, but when you pay for infrastructure that is supposed to be ready for cold email, you expect the provider to own the problem when it breaks before you’ve sent anything. Instead, I lost weeks of warmup and had to pause the whole setup.

If you go with Inframail, check every domain against Spamhaus from day one and don’t expect much support if something goes wrong.

I've been using Inframail for our cold email setup for the last year, and the experience has been really smooth. The platform is easy to use and does exactly what it promises. What really stands out is the customer support: Gian is hands down the best support person I've dealt with. He's fast, clear and genuinely helpful, and every question I had was solved quickly. It's rare to get that level of care. Highly recommend Inframail, especially if you value a team that actually has your back.

Been using Inframail for my cold email infrastructure and it's been a great experience so far. I'm managing around 730 inboxes across 3 IPs, and the whole setup was surprisingly easy. Getting everything configured and uploaded into my warm-up tool was pretty straightforward, which saved me a lot of unnecessary hassle. When you're working with that many inboxes, keeping things simple makes a big difference. Definitely happy with Inframail and would recommend it to anyone running cold email at scale

PS. I've worked with cold email infrastructure enough to appreciate when a provider makes things easy instead of unnecessarily complicated.

This is genuinely the best cold email hosting software you can find for many reasons.

1. Price: Compared to what you would spend making your own infrastructure with google workspace accounts, you are genuinely saving hundreds or even thousands of dollars a month on software costs. I'm able to send 4,000 emails a day with the $129 / month plan.

2. Deliverability / Quality: I send 4,000 emails a day, sometimes 7 days a week. All my domains are .info which aren't the best for deliverability and even then I'm still hitting ~99% deliverability across the board.

3. Customer Service: You can book as many calls with the founder, Kidous, as you want. He is incredibly knowledgeable about cold email and genuinely cares about your success. Hi will give you very good advice and consult you on any technical questions you have.

4. Ease / Convenience: I cannot explain how easy inframail is to use. You just buy your domains in the software, and the software sets EVERYTHING up for you with a push of a button. SPF, DKIM, DMARC. Everything. It is quite literally the easiest setup you will ever experience.

All in all the software is amazing. I've been using it since February of 2026 and as long as I do cold email I will probably keep using it. 10/10 recommend.

I had 60 email accounts with Inframail. They were warming up on Instantly. I did not send any cold emails. Just warming. All accounts were blacklisted. Inframail said they would fix it. They did not. Instantly says i need to replace all the email accounts, and start warming all over. I've lost all my money for buying the email accounts and warming the email accounts for 3 months. I canceled my Inframail subscription. Inframail keeps trying to charge my debit card

They asked for my Instantly login credentials, which is not something a legitimate company will do.

They false advertise on their website 50 sending per domain, and send you CSV with recommended 20 cap.

Even with 20 it doesn't matter, in my experience, the domains never warm up properly and always have low deliverability score and land in spam before even using them.

They will drag you into distractions blaming Google, Microsoft, other 3rd party apps so they buy themselves time and distract you from the root cause.

Meanwhile, I bought cold email infrastructure from other providers to split test it while they are gaslighting me, and the results of the split test showed the problem exclusively from Inframail's domains. I have the video proof of that.

When I posted an honest review, they tried to coerce me to remove it using refund and hinting to my private data they have access to as leverage.

They also publicly admitted credentials harvesting their users and said this is a regular practice they do and their users trust them with that.

False advertiser, sketchy practices, and untrustworthy.

Truly excellent and personal. Really focused on my application and how to help. Great feel. Thanks.

Great experience with Inframail! The platform is reliable, easy to use, and delivers excellent performance. Customer support is responsive and helpful whenever needed. Highly recommended for anyone looking for a cold email solution.

Easiest way to cold email

I come from the M&A space. Closed deals and built acquisition pipelines, cold email was always someone else's problem. Until it wasn't.

Inframail changed the game. Period.

Kidous dropped free content that cut through the noise, just what works. Their platform did in 10 minutes what would've taken me days to figure out. Maybe weeks. We're talking full infrastructure,

The ROI on this is stupid good. We're saving cash and more importantly, we're saving time.

Their support team shows up in under 30 minutes. Every time. Responsiveness is respect. They get it.

If I could've kept this to myself, I would have. But they built something too good to stay quiet about.

I've been running cold email campaigns for my agency for a while now, and email infrastructure used to be one of the most frustrating parts.

Then I found Inframail, and honestly, it's been a massive relief. The setup is ridiculously fast. SPF, DKIM, DMARC, forwarding - all handled in literally seconds without me having to dig through docs or guess what records to add.

Unlimited inboxes on a flat price? That alone saves me hundreds every month compared to Google Workspace or similar.

But what really stands out is the customer support. Gian is an absolute legend. Every time I've had a question or needed a quick fix - usually late at night because that's when I do my best thinking- he's responded super fast, like within minutes. Not some generic copy-paste reply either; he actually reads the issue, explains things clearly, and gets it sorted. It's rare to find support that feels this personal and responsive these days.

If you're scaling outreach and tired of infrastructure headaches, do yourself a favor and give Inframail a shot. The tool is solid, the value is insane, and the team (shoutout to Gian especially) makes you feel like they actually care about your success. Highly recommend- 5 stars all the way!

We spent months hunting for a reliable cold-emailing stack. After repeated failures with another provider, we trialled two options—Inframail and a competitor. We chose the competitor. A month later, we switched back to Inframail. Zero issues since. Rock-solid infrastructure, sharp support, genuinely dependable. Highly recommended.

Amazing service, integral for all email marketers. The support is second to none.

Very good. Fast set up. Exceptional support.

Kidous and his team offer a great product and a fantastic service. The infrastructure I've purchased has been working great for our company for the past 6 months and has been a lot better value than setting up elsewhere. The support team are quick to help with any issues or quieries - it's been a top notch experience with them, highly recommended if you're looking to build email infrastructure.

Highly recommend

K and the team are always there to help. The technical set up of hosting and seeing cold email can be daunting as there are a lot of items to consider and manage. I've had nothing but excellent service and the team showing a commitment to help every time I've contacted support.

A smart team of young founders building a genuinely impressive product. I've tried quite a few email hosting platforms and Inframail consistently has the best delivery AND the best prices.

In late 2025 the founder Kidous was happy to take a 1-1 calls with me and their team quickly implement the UI changes I wished for.

Where do I start! I am blown away by Inframail's customer service, primarily. Not only are they friendly: they also work around the clock to provide the best in class customer service. You really, really, REALLY have to experience it for yourself. Kidous and the team are serious about growing and it shows—it has even inspired me to double down on what I am doing myself. The platform is growing and even though it is not perfect—yet (very minor things here and there), what you get is exponentially huge and worth every dollar. I would not be able to do what I do if it wasn't because of Inframail and I am very happy leaving this review here.

inframail, K and the team deserve over 5 stars. Ive been using Inframail for a few months now an they are not only reasonably priced for the service but always go out of their way to assist where needed. The support responds very quickly and work hard to resolve any concerns issues I raise. The CRM and system is very easy to use and has everything I need. I am brining all my existing clients over.

One of the best mailbox infra vendors I have ever used super easy and quick setup and support is practically 24/7 with at max a 2min wait to get a question answered.