Joseph lovejoy was not only a delight to speak to but the only person to seem to understand the questions we wanted answering. We were so relieved when we called back and got him again as honestly... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am pleased to inform you that I spoke with a gentleman called Simon. Who is so kind, diligent, patient, helpful and professional in assisted me to get a quote of insurance for Amazonflex and make... See more
Company replied
I loved haven my policy with INSHUR company it’s being three years that I have my policy with INSHUR company which is most great service and helpful service they provide thank you for given me a poli... See more
Company replied
I recently took out private hire insurance with INSHUR and the service was excellent. Patrick Hill helped me throughout and was professional, knowledgeable, and very easy to deal with. He took the t... See more
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Company details
About INSHUR
Written by the company
Explore our online commercial motor insurance
For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!
Manage your Insurance
Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.
Contact us
Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.
Why INSHUR?
Get on the road faster when you buy with us
Instant cover
Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!
24/7 access
Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.
Tailored to your needs
Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.
Contact info
United Kingdom
- help@inshur.com
- inshur.com
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Quick and reliable service with very…
Quick and reliable service with very reasonable quotes. Just renewed for the 3rd time and very happy with my renewal quote. Customer service is very good. Thanks
May 29, 2026
I had a very positive experience with…
I had a very positive experience with INSHUR. The quote I received was competitive and offered good value compared with other insurers I checked. The process was straightforward, easy to understand, and there were no hidden surprises.
June 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Month on month increases by 28%
May 31, 2026
Reply from INSHUR
Hello shiraz rasikim
Thank you for taking the time to leave us a review.
Our price rates are influenced by various factors based on individual circumstances.
Our team would be happy to discuss your quote further. You can reach us via our chat function for an immediate reply between 9am-5pm, or submit a request via our contact form and a customer services agent will be in contact.
purchased my insurance policy a couple…
I encountered a technical issue, and Michael resolved it promptly while providing excellent customer service
June 3, 2026
Unprompted review
Reply from INSHUR
Hello Sam Mia
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us and your issue was resolved! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Good service &price
June 2, 2026
Fast and easy way to get quotes
Fast and easy way to get quotes. I am also trying to get separate pay as go for delivery as well.
May 1, 2026
Reply from INSHUR
Hello Abdulrahman Ali
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
alway nevee anzer the phone call.very…
alway nevee anzer the phone call.very poor customer service.
May 29, 2026
Reply from INSHUR
Hello Mr Thiruchchelvam
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Reply from INSHUR
Hello Varun
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Miss Sawad Munye
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR
Hello Amir Hossein
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services. We’d like to know what we could do next time to earn an extra star! Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)
Reply from INSHUR
Hello Eric Aboagye
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Yahya Yagop
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services. We’d like to know what we could do next time to earn an extra star! Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)
Reply from INSHUR
Hello Mr Abdul Khalique
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Shafiq
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Exellent Service and Great Experience
I had a very positive experience with this company. The service was professional, efficient, and exactly as described. Everything was handled smoothly, and the team was helpful and responsive throughout the process. The pricing was fair, and the overall quality exceeded my expectations. I would definitely recommend this company to others and would happily use their services again in the future.
May 30, 2026
Reply from INSHUR
Hello Naseer Farizi
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
I enjoyed Fast and straightforward…
I enjoyed Fast and straightforward response without any delay
May 30, 2026
Reply from INSHUR
Hello Bode
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
They give quote to new customer cheaper…
They give quote to new customer cheaper than existing customer who with them over two years and renewing for third year —— very disappointing —— I am not gonna recommend this insurance company to anyone and will end my term too
May 29, 2026
Reply from INSHUR
Hello Yatin,
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Very easy to navigate and professional
May 29, 2026
Reply from INSHUR
Hello Tomasz
Thank you for taking the time to leave us a review.
We really appreciate your positive feedback.
Thanks for choosing Inshur!
Reply from INSHUR
Hello Mr Abuukar
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a lovely day!
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