Got my ignition interlock put in at the Intoxalock location about twenty minutes from my house and it took maybe an hour. The tech showed me how to blow into it and explained the calibration reminders... See more
Company replied
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Review summary
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I had an excellent experience with the installer at Ridge Line Welding & Repsur in Mount Ayr, Iowa. I was able to book an appointment immediately. Mr. Howell was very friendly, courteous and patient... See more
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I rosio was having so much difficulties and I ran into this number they knew what I was talking about, pulled up information, they were able to resolve Everything I needed, including lock device and... See more
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Intoxalock company rep James Sayers made it easy to understand and seemed knowledgeable in regards to the system format and interstate reporting process. As that is how my individual case was. My driv... See more
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Company details
About Intoxalock
Written by the company
Intoxalock is a national leading provider of ignition interlock devices, with over 25 years of expertise in the field. With over 2,600 locations, we are committed to making the process easy and convenient for clients to get back on the road after an alcohol related traffic conviction.
Our devices are in use in all 50 states and are certified to meet state regulations in 43 states.
Intoxalock's core value is to provide excellent 24/7 support to customers through their ignition interlock journey. We're here to be your partner through the process.
Our devices are in use in all 50 states and are certified to meet state regulations in 43 states.
Intoxalock's core value is to provide excellent 24/7 support to customers through their ignition interlock journey. We're here to be your partner through the process.
Written by the company
Contact info
12421 Meredith Dr, Suite 100, 50323, Urbandale, United States
- (833) 210-4463
- Reviews@Intoxalock.com
- intoxalock.com
4.4
Excellent
81K reviews
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Answered all my questions and was very…
Answered all my questions and was very helpful in making it a little more relieving for me, okay?
November 2, 2026
Jesus was very intelligent and knew his…
Jesus was very intelligent and knew his stuff. He helped a lot with our situation since we were tossed around repeatedly from a previous company.
November 2, 2026
Marcus was very knowledgeable and…
Marcus was very knowledgeable and helpful helping me navigate the process
November 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They made the enrollment process…
They made the enrollment process efficient and they were super helpful along the way.
November 2, 2026
Reply from Intoxalock
Marilyn,
We are so pleased to hear that our team made the enrollment process quick and straightforward while providing excellent support along the way. We truly appreciate you taking the time to share your wonderful feedback with us!
She was very helpful & she did not rush…
She was very helpful & she did not rush me & the next day she had everything in order in what to do
November 2, 2026
Reply from Intoxalock
Stuart,
We are so pleased to hear that our team member was patient, helpful, and had everything organized for you the very next day. Thank you for sharing your positive experience and valuable feedback!
Reply from Intoxalock
Jeffrey,
We are glad you enjoyed your experience with our helpful and expert team. Thank you for your positive feedback.
On point!
I like the way that the person helping me was adamant that I received the best and quickest service possible for my situation.
November 2, 2026
Reply from Intoxalock
Ruben,
We're so pleased to hear that our team member was dedicated to providing you with the quickest and best possible service for your situation. We truly appreciate your positive feedback!
Super simple process they made every…
Super simple process they made every effort to make this an enjoyable experience.
November 2, 2026
Reply from Intoxalock
Russell,
We're so pleased to hear that our team went above and beyond to ensure you had a straightforward and highly enjoyable experience. We truly appreciate your positive feedback!
Reply from Intoxalock
Thank you so much for taking the time to leave us such a positive review! We appreciate you providing this valuable feedback.
The company was easy to work with
The company was easy to work with, offers discounts and made sure I understood everything that goes in to this process.
November 2, 2026
Reply from Intoxalock
Mallory,
We're so pleased to hear that we were easy to work with and that we helped you save money with our discounts. It's wonderful to know that our team took the time to ensure you felt fully informed and comfortable with every step of the process. We truly appreciate your positive feedback!
Took perfect care of all my needs
Took perfect care of all my needs, straight through process, kindly and totally understand and helpful with process
November 2, 2026
Reply from Intoxalock
Thank you so much for taking the time to leave us such a positive review! We appreciate you providing this valuable feedback.
Good servic to me
Good servic to me! Can you send to me VERIFICATION OF INSTALLATION
IGNITION INTERLOCK today?
October 30, 2026
Reply from Intoxalock
Thank you so much for taking the time to leave us such a positive review! We appreciate you providing this valuable feedback.
Esmeralda
Esmeralda, the person I was on the phone with, was very informative and explained everything really well. She also answered all my questions and made sure I got connected with the right people to ensure I had a smooth process
November 2, 2026
Reply from Intoxalock
Alex M,
We're so pleased to hear that our team member was highly informative and explained everything so clearly. It is wonderful to know that they answered all your questions and ensured you were connected with the right people for a smooth experience. We truly appreciate your positive feedback!
Christiana G has a very pleasant…
Christiana G has a very pleasant attitude overall was wonderful and very helpful.I.give her a 10 out of 10on dealing with customers.
November 2, 2026
Reply from Intoxalock
Keesha,
We are glad you enjoyed your experience with our team member. We appreciate your kind feedback about our customer service and are happy to hear we provided helpful support.
Quick and very informative for this…
Quick and very informative for this process made it very simple to understand
October 30, 2026
Reply from Intoxalock
Brandon,
We're so pleased to hear that our team made the entire process quick, informative, and very easy to understand. We truly appreciate you taking the time to share your positive feedback!
Allowed me to install an into lock when…
Allowed me to install an into lock when I wasn’t eligible for any kind of license, ridiculous that they can’t check for that, nobody gets these for fun
October 29, 2026
Reply from Intoxalock
Thank you for sharing your feedback. We’d appreciate the opportunity to learn more and discuss your questions and concerns. Please DM us or call 844-535-0260 so we can assist you directly.
Reply from Intoxalock
We are so pleased to hear that our team was able to provide such helpful support. We truly appreciate you taking the time to share this wonderful feedback with us!
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