This company offers what other bigger companies don't . The best range of equipment and work wear at exceptional prices with a delivery options that will suit everyone. Very pleased with my whole expe... See more
Company replied
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Review summary
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Outstanding customer service from start to finish! Sophie was incredibly friendly and helpful on WhatsApp, quickly answering my questions and arranging everything for me. Richard then took over on the... See more
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The product we received was faulty but Stefani was straight on it. Plenty of communication, information all in an extremely helpful, efficient, professional but also friendly manner. Jayden finished o... See more
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Brilliant spirit level I had some issues with the delivery which was not caused bei ITS. Contacted ITS customer services and the support was top, very friendly and quick response. One of the... See more
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Company details
- Tool Store
- Construction Machine Dealer
- Do-it-Yourself Shop
- Hobby Store
- Tool and Die Shop
- Woodworking Supply Store
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59K reviews
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Ordered some blades for different power…
Ordered some blades for different power tools all where available at a good price and delivered next day
July 28, 2026
I Purchased the Metabo wall chaser &…
I Purchased the Metabo wall chaser & hoover combo kit £850 however in all it’s advertisements show the chaser with a 125 x 22.23mm Professional Wall Chaser Blade for MFE40 to get it to site & release it don’t come with the kit & is sold separately @ an additional £110 complete liberty that it was never mentioned or even on the parts that you might be interested in so it was no better then the one we already had on site had to go out again & collect one but no discount on the product though was out of order.
the chaser once with the new blade installed is a fantastic bit of kit but it was the blade that made it great not the main tool.
July 20, 2026
All you will look for great price good…
All you will look for great price good stock
Very fast postage at a reasonable price
July 28, 2026
May use AI-assist with repliesRead more
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Excellent value for money and quick delivery
Great choice of tools, it's have some great offers and clearance tools also. The clamp set I bought was amazing value for money and it was delivered the next day.
July 28, 2026
Reply from ITS
Hi Jatinder,
Thanks so much for your fantastic feedback and 5-star review!
We're really pleased to hear you found great value and that your clamp set arrived so quickly. It's great to know you enjoyed the range of offers and clearance tools too.
We appreciate you taking the time to share your experience, and look forward to seeing you shop with us again. 🙂
Sophie
Great company / Genuine products
Great company to deal with, good price points and fast delivery.
Genuine products for the trade or DIY enthusiast, always have what I need in stock, but the one item they had a supplier issue with, an update came via email informing myself of the situation. product was delivered before the expected / updated date originally given.
A nice touch for myself is the relevant promotional offers they offer.
July 28, 2026
Reply from ITS
Hi,
Thanks so much for your fantastic feedback and for taking the time to share your experience.
It's great to hear you found our prices competitive, delivery quick, and our updates helpful. We're pleased you appreciate the promotional offers too.
If you ever need anything else, just let us know.
A very fast delivery especially as I…
A very fast delivery especially as I opted for the free delivery.
July 27, 2026
Reply from ITS
Thank you for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon. 🙂
Sophie
Reply from ITS
Hi, thanks so much for your feedback on your order. We're glad to hear everything arrived well packaged.
If you need anything else, just let us know.
The service was quick.
The service was quick and they delivered to my place of work, which is no mean feat as most people say that they cannot find it.
The driver was polite and pretty much bang on.
July 15, 2026
Reply from ITS
Thank you for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon
Sophie 🙂
Great prices
Great prices, deals, good web site, easy to order, large selection of products, next day delivery and good customer services
July 14, 2026
Reply from ITS
Hi Darren,
Thanks so much for your feedback. We're really pleased to hear you found our prices, deals, and service helpful, this will be passed onto the team.
If you need anything else, just let us know, we look forward to seeing you shop with us again soon 🙂
Sophie
Very disappointed with rolling draw box…
Very disappointed with rolling draw box is not a draw only the box with it is con I think had to buy the the rolling draw box at Toolstation I will not be buying from you again
July 28, 2026
Reply from ITS
Good Afternoon John,
Thank you for taking the time to provide us with this 1* review and feedback.
We are really sorry to read of your disappointment. I have just called with the intention of trying to help with this matter so I have left a voicemail for your attention.
If we can be of any help please give us a call on 020 8532 5000 and we will be at your service.
Best Regards - Fraser
Fantastic customer service initially…
Fantastic customer service initially there was an issue with the delivery but the ITS team sorted this very quickly I was very impressed with the speed in which they sorted the issue out and will definitely be using ITS in the future.
July 28, 2026
Reply from ITS
Hi,
Thank you so much for your fantastic feedback and 5-star review!
I'm really pleased to hear that our team sorted your delivery issue quickly and that you were impressed with the service. We look forward to welcoming you back again in the future.
Quickly delivered in perfect condition
Quickly delivered in perfect condition. Prices as good as anyone's.
July 28, 2026
Reply from ITS
Hi Trevor,
Thanks so much for your great feedback about your order. We're really pleased to hear everything arrived quickly and in perfect condition, and that you found our prices competitive.
We hope to see you shop with us again soon!
Reply from ITS
Hi C. Brown,
Thanks so much for your feedback – we're glad to hear you were happy with the price and delivery arrived in rapid time.
If you need anything else, just let us know. 🙂
Thanks
Excellent service,brilliant price,super…
Excellent service,brilliant price,super fast delivery will definitely be using again!
July 28, 2026
Reply from ITS
Hi Paul,
Thank you for the glowing 5 star review.
We are so happy you had a great experience.
If you need anything please do not hesitate to get in touch.
Fast and clear delivery notifacations
July 27, 2026
Reply from ITS
Thank you for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon. 🙂
Sophie
Very quick response to all my…
Very quick response to all my questions, and all resolved without any fuss
July 27, 2026
Reply from ITS
Hi George,
Thank you so much for your kind feedback and for taking the time to share your experience. Im pleased the team were her to help with any questions you had and able to help.
If you have any questions about your order or need any further assistance, just let us know. 🙂
Sophie
Quick and easy and super fast delivery…
Quick and easy and super fast delivery with plenty of updates on delivery day and time
July 27, 2026
Reply from ITS
Hi Mark,
Thank you so much for your feedback.
We're really pleased to hear your order was quick and easy, and that you found the delivery updates helpful.
If you need anything else, just let us know. 🙂
Sophie
Very good and easy to have what you…
Very good and easy to have what you need on time!
Great people on Chelmsford store!
June 29, 2026
Reply from ITS
Hi Mihai-Alexandru,
Thanks so much for your feedback! We're really pleased to hear you had a great experience at our Chelmsford store and that you found everything you needed on time.
If there's anything else you need, just let us know.
Lauren
Reply from ITS
Good Afternoom Justin,
Thank you so much for the 5 stars! We are glad to hear that you appreciate our prices and got the goods quickly.
We look forward to you shopping with us again 🙂
Jaden
Reply from ITS
Hi John,
Thanks so much for your great feedback about our prices, website and delivery speed.
We're really pleased to hear you had a good experience with your order.
If you need anything else, just let us know.
Lauren
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