Decided to try this company as it came recommended by True Blue Travellers on You Tube. Not disappointed as they had the products I wanted and the goods came next day which was amazing as I'd opted f... See more
Company replied
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Review summary
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Reviews shaping this summary
I placed an order with many items, several that I knew were out of stock and awaiting delivery. I received the in-stock items the next day and was kept informed of delivery of the outstanding items. L... See more
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Other major suppliers of Milwaukee, Bothe had none in stock, and wanted to charge extra for a cutting fence, and dust bags were a contingency, soothed said. You had it in stock and your initial sales... See more
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I spoke to Emily by telephone to order one of the Ryobi kits that was on offer by ITS at an attractive price. Emily was extremely pleasant and helpful during our conversation and arranged for the ord... See more
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Company details
- Tool Store
- Construction Machine Dealer
- Do-it-Yourself Shop
- Hobby Store
- Tool and Die Shop
- Woodworking Supply Store
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59K reviews
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Did very well 5*****
September 4, 2026
Reply from ITS
Hi Ozzy,
Thank you for your 5-star review.
We’re pleased to hear you were happy with your order.
Please let us know if there’s anything else we can help with.
trusted company
September 4, 2026
Reply from ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear that you have had a great experience with us and trust us as a company 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
The item was a very poor quality is…
The item was a very poor quality is been broken in next day. I used the same knife for years.
September 3, 2026
Reply from ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear that you found our service reliable and quick 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Reply from ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear that you have found ther perfect place for your tool needs here with us at ITS 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Quick delivery and good price
Quick delivery and good price. Have bought from before and probably will buy from them again 😃🤘
August 24, 2026
Reply from ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear that you enjoyed our prices and quick delivery too 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Reply from ITS
Hi Paul,
Thank you for taking the time to leave your 5-star review.
We’re pleased to hear you were happy with the competitive price and rapid delivery of your Bosch Forstner drill bit.
If there’s anything else we can help with, just let us know.
Swift delivery great price
September 3, 2026
Reply from ITS
Hi Ben,
Thank you for your 5⭐️ review.
We're pleased to hear you were happy with the price and delivery speed.
Please let us know if there is anything else we can help with.
Reply from ITS
Hiya Tanya!
Thanks for the great review, We're hoping the 1* is a typo based on your feedback!
If there is any issues, please let me know at your earliest on 0208 532 5000, if not, we're pleased our service met the mark!
We hope to hear from you soon - Jordan
Product I wanted at at the best price…
Product I wanted at at the best price delivered sooner than predicted.
September 4, 2026
Reply from ITS
Hi Alex,
Thank you for your lovely feedback.
We're pleased to hear you found the product at a great price and that it arrived sooner than expected. 🙂
We look forward to seeing your future orders!
Great value for money
Great value for money, extensive range of products and great service.
September 3, 2026
Reply from ITS
Hi Ian,
Thank you for your five-star review and for highlighting our great value, extensive range and service.
We really appreciate your feedback, and we're pleased you had such a positive experience with ITS.
Ordered late afternoon and arrived the…
Ordered late afternoon and arrived the next day fantastic service.
The new tool bag is now in use and can’t fault it.
September 3, 2026
Reply from ITS
Hi Dean, thanks for your fantastic feedback. We're pleased your tool bag arrived quickly and that you're happy with it. We hope it continues to serve you well! - Laura 😎️
Great delivery great products
Delivery time was very good! Huge list of great products in store … makita work wear seems to have expanded keep it going :)
September 1, 2026
Reply from ITS
Hi Ross,
Thanks for taking the time to leave such great feedback.
It’s brilliant to hear that your delivery arrived promptly and that you’re pleased with our product range and growing Makita workwear selection.
We’ll keep it going!
Reply from ITS
Hi Paul,
Thank you for your 5⭐️ review. I am glad to hear your delivery was perfect and everything went smoothly.
Please let us know if there is anything else we can help with.
Lauren
I havent recieved my items yet
September 4, 2026
Reply from ITS
Thank you for your review with us and speaking with me on the telephone.
I have spoken with DPD and they have confirmed that this will be out for delivery tomorrow for you.
They have had a dealy with the Northern Ireland Depot,
If you need anything else please let me know! - fenn 😊️
Reply from ITS
Hi Patrick,
Thank you so much for your lovely feedback and 5-star rating.
We’re pleased to hear you were happy with the quick delivery and reasonable price.
We look forward to serving you again 🙂
Lauren
Reply from ITS
Hi,
Thanks for your lovely feedback. We're pleased to hear that everything was simple and quick.
Lauren
Reply from ITS
Hi Deniz,
Thank you for the review! ⭐
We really appreciate the feedback and are especially pleased to hear our team earned a 10/10 from you 😊
We understand price is always an important factor, and we’ll keep doing our best to offer great service alongside competitive pricing.
Thanks again for choosing ITS!
Lauren
Great selection good prices and fast…
Great selection good prices and fast delivery thanks
September 3, 2026
Reply from ITS
Hi Alan,
Thank you for your 5⭐️ review.
I am glad to hear you are happy with our selection, prices and speed of delivery.
Please let us know if there is anything else we can help with.
Lauren
Reply from ITS
Hi Scott,
Thanks for your kind feedback. I’m pleased we could help and that you found the service friendly and straightforward.
Lauren
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