A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... See more
Company replied
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Purchased a pair of Milwaukee ARMOURTRED boots and they are fantastic. Heavy duty comfort and performance. Some really nice design features and all the specs ticked the right boxes for working in my w... See more
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Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... See more
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Arrived at the luton Branch not knowing the exact hedge trimmer i required. Staff very helpful, i was able to handle the hedge trimmers on display to decide on the one whch suited me best. Advantage o... See more
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Company details
- Tool Store
- Construction Machine Dealer
- Do-it-Yourself Shop
- Hobby Store
- Tool and Die Shop
- Woodworking Supply Store
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59K reviews
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After a delivery that wasn't the best…
After a delivery that wasn't the best we are back to the level of service we are used to. Never did get the commitment from the earlier issue but we continued to place orders.
August 22, 2026
There was an offer on that I didn't receive
There was an offer on that, if I bought the items I actually purchased, I would have x3 milwaukee levels free with my purchase. I purchased these products in one on the understanding I would have these free. Unfortunately, I did not receive the free levels. Had I known I would not have had these, I would not have paid to have all these tools at once. I would be grateful if this could be looked into
August 22, 2026
Very smooth purchasing experience items…
Very smooth purchasing experience items delivered quicker than I anticipated very slight issue with packaging that was remedied straight away
August 22, 2026
Excellent customer service sorted out a…
Excellent customer service sorted out a delivery problem due to dpd incompetence.
August 22, 2026
I ordered a Milwaukee crisper and it…was as explained
I ordered a Milwaukee crisper and it was very easy to sort and delivery was as explained a vert good service would use again no doubt
August 22, 2026
Great price and very quick delivery-…
Great price and very quick delivery- highly recommended
August 22, 2026
Some of the tools are cheaper than…
Some of the tools are cheaper than other shops but you have to be careful as prices are shown without vat wich is sometimes misleading until you check the basket
April 17, 2026
Great price and delivery as advised
August 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service explined all the features…
Great service explined all the features of DeWalt cordless grinders to enable me to choose the right model for my needs
August 22, 2026
Reply from ITS
Hi Rob,
Thank you for taking the time to leave such great feedback.
I’m pleased we could explain the DeWalt cordless grinder features and help you choose the right model for your needs.
Lauren
Good price quick delivery all good
August 22, 2026
Reply from ITS
Hi Timothy,
Thanks so much for your feedback – we're glad to hear you were happy with the price and quick delivery.
If you need anything else, just let us know.
Lauren
Reply from ITS
Hi Jeff,
Thank you for your kind feedback about our service and for taking the time to let us know about order.
We're pleased to hear you received good service.
If you need any assistance in the future, please let us know.
Lauren
Reply from ITS
Thank you so much for the lovely 5-star review! ⭐
We’re really pleased to hear your order arrived quickly and that you’re happy with the range of tools we have available.
Thanks again for choosing ITS, we really appreciate your support and hope to see you again soon 😊
Lauren
Reply from ITS
Good afternoon,
Thank you so much for your star 5* review! So pleased that you are happy with the service and our delivery 🙂
Looking forward to seeing you shopping with us again soon
Would recommend trying this company
Excellent product, good price, fast efficient delivery.
Never used this company before but will definitely use again and recommend.
August 22, 2026
Reply from ITS
Good afternoon Nicholas,
Thank you so much for taking the time to leave us some feedback and for the amazing 5* star rating! We’re thrilled to hear that you had a great experience us with our products and delivery.
We are looking forward to seeing you shopping with us again soon
Great shop easy to find what I wanted
August 22, 2026
Reply from ITS
Hi Olly,
Thank you for your five-star review.
It's great to hear that you found exactly what you were looking for.
Reply from ITS
Hi Valentin,
Thanks so much for your feedback – really glad to hear you're happy with your order!
If you need anything else, just let me know.
Great service
Great service
Competitively priced and very quick delivery
Received my item next day
Many thanks will buy from
you again
August 22, 2026
Reply from ITS
Hi Ned,
Thank you for your kind feedback.
I'm pleased to hear you were happy with the price, service and next-day delivery. We look forward to serving you again.
First Time Order
This is the first time I have ordered on the ITS website. I found them to be very competitive on their pricing and the delivery only took two days
August 22, 2026
Reply from ITS
Hi Tom,
Thank you for your feedback.
It’s great to hear that you found our pricing competitive and that your order arrived within two days.
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