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iVisa Reviews 

75,084
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 8,194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the application process is extremely user-friendly, fast, and remarkably efficient for securing travel documents. Travelers value the prompt responses and consistent updates provided along the way, which help reduce stress and keep everyone well-informed. However, some customers also noted unexpected high fees and expensive processing charges that far exceed standard official government rates. A few reviewers experienced complications navigating the website and felt that the total service costs were not clearly displayed upfront. Despite these pricing concerns, many still find the streamlined assistance helpful when time is limited.

What people talk about most

User experience

People report positive experiences with user experience, highlighting clear information, easy-to-use... See more

Service

Consumers find service to be positive, highlighting a quick, efficient, and speedy process with prompt... See more

Price

Clients share negative opinions on price, reporting that services are significantly more expensive than... See more

Website

Customers had mixed experiences with the website, as some reviewers reported high fees and concerns regarding... See more

Response time

Customers consistently note positive experiences with response time, praising the fast approval within 24... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Did what it said on the application platform. I received approval within 24 hrs, However my wife's application took about 10 days to process. We have visited our son in Australia nearly every year fo... See more

Rated 4 out of 5 stars

The results were within 1 day, and the confirmation was fast. I still wish I could download photos from my phone vs having to download to my computer from my phone first doing the app on line. I appr... See more

Rated 4 out of 5 stars

Efficient and easy to use but should be an area to say what your plans are-I haven’t yet booked my flights but want a boss before I do.

Rated 4 out of 5 stars

I’m older, and was able to do this application!! It went smoothly. Thank you for the service and fast response. It assured me that I did everything correctly. I read online that it would cost $30.... See more


Company details

  1. Visa Consultant

About iVisa

Written by the company

iVisa is a private online travel document service with over 12 years of experience helping travelers apply for visas and other travel authorizations easily and securely. We’re not a government agency.

Millions of travelers choose iVisa for convenience, speed, and support throughout the application process. To provide this service, we charge a service (processing) fee in addition to any government fees. This fee covers access to our easy-to-use website and mobile app, step-by-step guidance, document and photo validation, 24/7 customer support, support in 14+ languages and more.

iVisa offers multiple processing options: Standard, Rush, and Super Rush. Faster options mean our team reviews and prepares your application sooner to help ensure it is complete and error-free before submission. By reviewing your application for accuracy and completeness before submission, iVisa helps prevent delays caused by errors or reprocessing, which can result in faster overall approval compared to applying on your own.

We understand that travel plans can change. Our refund policy is designed to be fair and transparent, with eligibility depending on application status and timing. Full details are available here.

Our goal is to simplify international travel by providing clear information, reliable service, and responsive customer support at every step.

Apply Now

Or download iVisa's iOS App

Click or scan the QR code below:

iVisa.com QR Link

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

75K reviews

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4.3

All reviews

(75,084)

9,419 reviews in the last 12 months

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Rated 1 out of 5 stars

Massively overpriced for a free form

They wanted to charge 11,800 Yen (about 118AUD) for a form I can get for free.
Luckily, I persisted with their chatbot, which kept trying to encourage me to pay something, needing repeated "cancel and refund" prompts, and offered first a 50% discount, then a 75% discount.
100% less is the amount it should have cost

October 25, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! Thought I was using the government website, scammed out of £60 "fee" for usIng the service. Only realised when I looked at my bank statement. No clear indication on the site that it wasn't the UK gov site nor what the cost would be.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Service

Service, I needed a little help with changing a date on my application and there was a live chat Service in which someone was helping me in minutes and fixed the issue.

October 25, 2026
Rated 1 out of 5 stars

Visa Cost Me Money Needlessly

Today I am traveling to Mauritius, which I have done several times before. I inadvertently clicked through iVisa and ended up paying $140 for a free service. My mistake for sure.
Once I realised I went direct to the Mauritius Govt website and it worked instantly, at zero cost and without the delays that I experienced with iVisa.
I would be very careful before dealing with this firm. You may be paying needlessly.

October 25, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent online help

I got onto this website by accident. While they are much more expensive than going through the UK government website, they did give me a considerable refund and helped me through a very long process of online difficulties with patience and understanding.

October 25, 2026

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