IZIPIZI Reviews 

4,441
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 762 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how much they love the wonderful range of colors, lightweight comfort, and stylish design offered across the entire collection of reading glasses and sunglasses. Consumers also appreciate the prompt shipping times, efficient ordering processes, and helpful assistance from friendly customer service representatives who resolve issues quickly. However, some customers also noted occasional durability issues, mentioning that parts like the arms or frames broke prematurely or felt cheap. A few reviewers experienced frustrating delivery delays, unhelpful tracking updates, or minor shipping complications when receiving their anticipated parcels from couriers.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, noting that the glasses are sturdy, well made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredible speed,... See more

Staff

People report positive experiences with staff, frequently highlighting the incredibly helpful service and... See more

Service

Customers had positive experiences with service, frequently highlighting friendly people, efficient handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love these glasses! Excellent quality -- worlds better than other readers I had in the past. If I hadn't stepped on them, I would still be wearing my IZIPZI screen reading glasses that I bought 7 year... See more

Rated 5 out of 5 stars

I first discovered these in France 10+ years ago and have ordered from Izipizi direct multiple times. I love these glasses and so does my husband! Packages come insanely fast and I love how they’ll ad... See more

Rated 5 out of 5 stars

I got my first pair while traveling in Europe and I switched entirely to these. I used buy designers like Gucci & Prada and after trying these lightweight cute reasonably priced glasses I will never g... See more

Rated 5 out of 5 stars

I have been buying the IZIPIZI reading glasses for several years now. I love their range of colors and the fact that they offer such a wide variety of shapes and sizes to fit every face type. I can'... See more


Company details

  1. Glasses Store
  2. also in
  3. Sunglasses Store

Written by the company

👓  Reading glasses 🌞 Sunglasses & 💻 Glasses for screens


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,441)

2,224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Too wide for small heads

These glasses are too wide for small heads and fall off when you lean over. I tried to bend the arms to tighten them but the lens popped out. My previous pair of this same model fit great so I was disappointed in the ways these fit.

October 20, 2026
IZIPIZI logo

Reply from IZIPIZI

Hello,

Thank you for taking the time to share your feedback, and for your continued loyalty to IZIPIZI.

We're sorry to hear that this pair feels too wide and keeps falling off when you lean over.

We're also sorry that the lens popped out when you tried to adjust the arms yourself.

At IZIPIZI, we work with great care to ensure consistency across all our models. However, like with many eyewear products, there can occasionally be very slight variations in sizing or fit from one production batch to another, even within the same style. These are typically minimal, but depending on facial shape or sensitivity, they may be more noticeable.

Please feel free to contact us at contact@izipizi.com (mailto:contact@izipizi.com) so we can take a closer look at your pair and find the best solution with you.

We remain at your disposal if needed.

Rated 5 out of 5 stars

Quick and easy shipping

Quick and easy shipping, great product. In the past there was a customs sign off and items took a long time-that process has gone away/ glasses arrived quickly and no hassle. Great product!

October 7, 2026
Rated 5 out of 5 stars

I bought a pair of Izipizi glasses in Chile

I bought a pair of Izipizi glasses in Chile and loved them. Recently I traveled to Boulder CO and lost my pair and felt case. So I went on line and found the exact pair and purchased them again. I’m waiting my delivery now an know I will be just as satisfied when they arrive

October 27, 2026
Rated 1 out of 5 stars

no parcel arrived

no parcel arrived

October 16, 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Emma,

Thank you for taking the time to share your feedback.

We sincerely apologize for the delay with your order, which is currently being held at customs. We fully understand your frustration and are sorry for the inconvenience caused.

Please rest assured that we are actively working with our shipping partner to resolve the situation as quickly as possible. We are already seeing positive progress, with several parcels now cleared and back on their way.

We will continue to monitor the situation closely and do our best to ensure your order reaches you soon.

Should you have any further questions or need assistance, please don't hesitate to contact our Customer Care team at contact@izipizi.com. We'll be happy to help.

Thank you for your patience and understanding.

Best regards,
The IZIPIZI Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look