jiroo Reviews 813

TrustScore 5 out of 5

4.8

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Company details

  1. Pharmacy

Written by the company

Auf medizinisches Cannabis spezialisierte Apotheke in Berlin mit deutschlandweitem Versandhandel von Medikamenten


Contact info

4.8

Excellent

TrustScore 5 out of 5

813 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

After a period of years living daily

After a period of years living daily, hourly in extreme pain my order came the very next day. After I immediately took some medicine. After 5 minutes the pain was so discernable that I had a marvelous day from thereout! One thousand thank you's for helping me.

February 18, 2026
Unprompted review
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Reply from jiroo

Thank you so much for sharing this with us.
Reading your message truly means a lot. We’re incredibly glad that your order arrived quickly and, even more importantly, that you were able to experience such meaningful relief after such a long period of pain.
We sincerely wish you continued comfort and better days ahead. Thank you for your trust and your kind words. 💚

Rated 5 out of 5 stars

Very easy process

Very easy process. Great product.

February 13, 2026
Unprompted review
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Reply from jiroo

Thank you for your feedback! 😍😽

Rated 4 out of 5 stars

Fast delivery and great service

Fast delivery and great service

January 23, 2026
Unprompted review
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Reply from jiroo

Thank you for your feedback! 😊
We’re happy to hear that you were satisfied with the fast delivery and our service. If there’s anything we could improve to make your next experience a full 5 stars, feel free to let us know! 💚

Rated 5 out of 5 stars

super

super, reliable, fast, good quality

January 15, 2026
Unprompted review
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Reply from jiroo

Thank you so much for your feedback! 😊

Rated 5 out of 5 stars

Very good

Very good , good staff

January 15, 2026
Unprompted review
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Reply from jiroo

Thank you so much 💜

Rated 1 out of 5 stars

Musty old products that make you sick

Musty old products that make you sick. Avoid at all costs. Oregano is better than this swag.

November 11, 2025
Unprompted review
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Reply from jiroo

Guten Tag,
vielen Dank für Ihre Nachricht. Sie meldeten Schimmelspuren an den Blüten. Wir haben Ihnen daraufhin ein Retourenlabel zur Verfügung gestellt, damit die Blüten geprüft werden können. Bei der Prüfung konnten wir jedoch keine pharmazeutischen Mängel feststellen, weshalb wir Ihnen die Blüten zurückgeschickt haben.
Bei medizinischem Cannabis ist eine Rücknahme bei Nicht-Gefallen leider ausgeschlossen.
Für Rückfragen stehen wir Ihnen gerne zur Verfügung.

Rated 5 out of 5 stars

I had a problem with a supplier

I had a problem with a supplier, but there was a very thoughtfull girl, named Ada, who was very nice to me, and helped me with my order.

July 25, 2025
Unprompted review
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Reply from jiroo

Thank you so much for sharing your experience! We're really glad to hear that Ada was able to support you so kindly and help resolve the issue. We'll definitely pass along your kind words to her 💚😊

Rated 5 out of 5 stars

As good as it can be

As good as it can be
Really friendly staff and helpful
Product is top tier

July 7, 2025
Unprompted review
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Reply from jiroo

That’s amazing to hear, thank you so much! 🌟 We're thrilled that you're happy with both the service and product quality. We'll keep doing our best to make sure it stays that way. See you next time! 😊

Rated 4 out of 5 stars

Perfekt

All good, customer service on top of any questions. First time ordered medicaments and all went perfectly fine. Hope next time will be even better so can make 5 stars!

June 23, 2025
Unprompted review
jiroo logo

Reply from jiroo

Thank you so much for your feedback! 😊
We’re really glad to hear everything went smoothly with your first order and that our customer service could assist you well. We’ll do our best to make your next experience even better, looking forward to that fifth star! 💚

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