Keeper Reviews 313

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making tax filing and expense tracking incredibly easy and efficient, especially for freelancers and small business owners. Many highlight the user-friendly experience of the app and website, noting how simple it is to navigate and understand. People appreciate that the company helps identify potential tax benefits and deductions, often finding ones they weren't aware of, which simplifies the entire process. The staff is frequently commended for their professionalism, helpfulness, and ability to answer questions clearly, making the experience pleasant and stress-free. Reviewers often mention the convenience of not needing appointments and the ability to manage everything online, saving significant time and effort. However, some customers also noted that the product's capabilities for accurately measuring gross revenue and providing detailed financial reports like profit and loss statements were lacking. A few other people also felt that the platform was poorly designed for individuals with multiple sources of self-employment income or complex tax situations.

What people talk about most

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting its ease of use and intuitive... See more

Service

Customers consistently report positive experiences with the service, finding it incredibly helpful,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, professionalism, and... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction and calling it "the... See more

Application

Reviewers mention positive feedback about the app, finding it very helpful with easy-to-follow instructions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I am so pleased dealing with Keeper! After my unfortunate experience filing my taxes with someone local, because I am new to this, and was really looking for guidance. Keeper was able to help me amen... See more

Company replied


Company details

  1. #2 of 20 best companies in Accounting Software Company

About Keeper

Written by the company

Keeper: Taxes for Freelancers, Contractors & Solopreneurs

Track expenses, unlock tax savings, file personal and business taxes, and get expert tax advice—all in one simple, intuitive platform built for self-employed workers.

Automated expense tracking

Automatically find, categorize, and track tax-deductible business expenses from your connected accounts. Keeper helps freelancers and self-employed workers uncover deductions year-round without spreadsheets or manual bookkeeping.

Real-time tax estimates

See how much you owe. No more quarterly tax confusion or April 15th surprises.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

File federal and state tax returns with software built for 1099 income, LLCs, investments, rental properties, and other complex tax situations. Every return is reviewed by a tax professional for accurate, optimized tax returns every time, at a fraction of the cost of an accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The app was very helpful. Easy to follow instructions

The app is very helpful with easy to follow instructions on the tax filing process

June 1, 2026
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Reply from Keeper

Thank you for sharing your experience! We’re glad to hear the app made the tax filing process feel straightforward and easy to navigate. Our goal is to take the stress and guesswork out of taxes while helping users feel confident every step of the way. We appreciate you choosing Keeper and hope to keep making tax season simpler for you in the future!

Rated 5 out of 5 stars

I am a freelancer and literally ALWAYS…

I am a freelancer and literally ALWAYS owe in taxes until THIS YEAR. Thank you Kepper <3

May 14, 2026
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Reply from Keeper

That’s amazing to hear! Freelance taxes can be tough to navigate, so we’re really glad Keeper helped you keep more of your hard-earned money this year! Thanks so much for sharing your experience!

Rated 5 out of 5 stars

This was so easy

This was so easy! Also, scheduled a tax call with Sabrina, and she was very informative! I think this will be the best way to file from now on

April 24, 2026
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Reply from Keeper

We’re so glad you had a smooth experience—and great to hear your call with Sabrina was helpful! Having that extra guidance can make a big difference. Thanks for trusting us with your taxes this year.

Rated 5 out of 5 stars

My thrid year filing with Taxkeeper

This is my thrid year filing with Taxkeeper and this year I considered filing for free (because they made it seem so easy and other FREE tax software was offered to me which fit my filing discription)
I didnt get very far along in my comparsion between Taxkeeper and the Free filing program before deciding to return to Taxkeeper.
Worth every penny of the $49year fee.

I mostly appricate the balance of simple design for me as a user/filer, and the answers in their drop down question bubbles. I feel informed every step of the way and recieve prompt and professional responses whenever I reach out.

April 14, 2026
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Reply from Keeper

It means a lot that you chose to come back after exploring other options. We focus on making things clear and supportive every step of the way, so it’s great to hear that stood out to you. Appreciate you sticking with us!

Rated 5 out of 5 stars

This is the best tax expert I have ever…

This is the best tax expert I have ever used. It helps me organize my expenses so much. I don't know how i did it without keeper.

April 18, 2026
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Reply from Keeper

Helping you stay organized throughout the year is a big part of what we aim for, so it’s awesome to hear that’s been valuable for you. Thanks for sharing your experience!

Rated 1 out of 5 stars

Keeper Tax is a SCAM

Keeper Tax is a fraud. They say they have a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.

April 15, 2026
Unprompted review
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Reply from Keeper

We take concerns like this seriously. Keeper offers a 14-day free trial, and after that, a subscription is required to continue using the service. In some cases, charges may also occur when a return is prepared and filed, since filing is included as part of the paid plan.

We do respond to all emails, but during peak tax season response times can be longer than usual. If you haven’t heard back yet, please reach out to us at support@keepertax.com so we can look into this directly and make it right.

Rated 5 out of 5 stars

Reliable tax service that makes everything streamlined with support professionals readily available

Keeper has made the entire process of filing taxes less stressful and much more streamlined. It's incredible to know that all year Keeper is tracking all your accounts building your year portfolio & has a team of professionals there to review, assist and guide when needed. Highly recommend the service.

April 11, 2026
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Reply from Keeper

We’re really glad the process felt more manageable for you. Having support available when you need it is something we put a lot of focus on, so it’s great to hear that came through. Thanks for the recommendation!

Rated 5 out of 5 stars

Efficient

Efficient, Effective, and Intuitive

April 16, 2026
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Reply from Keeper

That’s great to hear—we put a lot of effort into making the experience smooth and intuitive, so it’s nice to know it’s working the way it should. Appreciate you sharing!

Rated 5 out of 5 stars

A life saver for a broke college student doing contract work on the side.

As a college student doing contract work on the side, the high amount of taxes being owed was crazy to me considering how I make next to nothing a year (less than 10k). Keeper is able to help me save hundreds of dollars, and as a broke college student, every dollar matters. Last year when I made more money, Keeper brought my federal tax down from $1,200 to $400. This year it got me from $400 to $0. Even though Keeper costs $200 a year, I'm still saving about half of the money owed in the end and that's what matters to me.

April 15, 2026
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Reply from Keeper

Stories like this are exactly why we built Keeper. Being able to reduce what you owe and make taxes feel more manageable—especially on a tight budget—really matters. Thanks for trusting us to help.

Rated 5 out of 5 stars

Waited till the last minute

Waited till the last minute. Got a little nervous, then I remembered keeper tax. easy peasy donw with a refund! Dont be skeptical. These guys are legit and fantastic

April 15, 2026
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Reply from Keeper

Cutting it close can definitely be stressful, so we’re glad we could help you get everything sorted in time. Appreciate you giving us a shot!

Rated 5 out of 5 stars

the best in the game

the best in the game, keeps all my transactions in one place and lets me add stuff easily as well, helpful chat bot, and great experience

April 15, 2026
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Reply from Keeper

Keeping everything organized in one place is a big part of what we aim to do, so it’s great to hear that’s been working well for you. Appreciate you sharing your experience!

Rated 5 out of 5 stars

Best self portal for 1099's

Keeper always gets me the right deductions and its program is dummy proof so no mistakes or accidents. I've used them for the last 3 years and I dont have one complaint!

April 15, 2026
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Reply from Keeper

Accuracy and ease-of-use are both priorities for us, so it’s great to hear that’s been your experience over the years. Thanks for sticking with us!

Rated 5 out of 5 stars

Easy and Simple The app is the First…

Easy and Simple The app is the First thing I purchased when I opened my business account 100!

April 14, 2026
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Reply from Keeper

Starting off on the right foot makes a big difference—glad we could be part of that. Appreciate you choosing Keeper early on!

Rated 5 out of 5 stars
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Reply from Keeper

We’re happy to hear it’s been easy to navigate. Making taxes feel less complicated is always the goal—thanks for sharing!

Rated 5 out of 5 stars

Easier than doing taxes myself

This was so much easier than trying to find all the deductions myself and sorting through a bunch of faded receipts.

April 14, 2026
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Reply from Keeper

Digging through receipts can be a headache, so we’re glad we could help simplify that process for you. Thanks for trusting us with it!

Rated 5 out of 5 stars

Keeper tax is THE best!

Keeper tax is THE best! As a contractor it helps me so much on a daily basis with tracking deductions, paying taxes, and staying on top of my finances. It's easy to use, highly intuitive, insightful and efficient! Highly recommend!

April 14, 2026
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Reply from Keeper

That kind of consistency throughout the year is exactly what we’re aiming for. Glad it’s been helpful for your workflow—thanks for the recommendation!

Rated 5 out of 5 stars

Easy process start to finish

Easy process start to finish. I was skeptical because most Instagram ads I see don't have the product to back up the ad spend. Highly recommend for any small business owners.

April 14, 2026
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Reply from Keeper

We understand the skepticism—there’s a lot out there. Glad we were able to deliver a solid experience and earn your trust. Appreciate the recommendation!

Rated 5 out of 5 stars

It was the most simple and easy way to…

It was the most simple and easy way to file taxes for a W2 and 1099 side hustle musician and it automatically took into account the expenses it usually takes so long to find in bank records.

April 13, 2026
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Reply from Keeper

It’s great to hear it worked well for both your W-2 and side income. Bringing everything together in one place is what we aim to do—thanks for sharing!

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