Kitchen WorldReviews 

385
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional quality of their new kitchens and the products used. Customers consistently praise the staff for their professionalism, helpfulness, and ability to provide excellent design ideas and guidance throughout the entire process. The customer service is frequently described as outstanding, with many appreciating the personalized attention and quick responses to their needs. However, some people mentioned dissatisfaction with the fitting process, citing issues such as incorrect measurements, damaged parts, and fitters not adhering to schedules. These occasional experiences led to delays and inconvenience for a few customers, despite the overall positive sentiment regarding the company's products and design services.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and professionalism... See more

Product

People report positive experiences with the product, with many customers expressing delight and satisfaction... See more

Quality

Customers consistently note positive experiences with quality, often describing the finish and design as... See more

Customer service

Customers had positive experiences with customer service, highlighting the fantastic level of support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

385 reviews

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1-star

No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(385)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible experience at kitchen world…

Horrible experience at kitchen world swords. Had an appointment booked for 10am and weren't seen until 11am at which point they rushed through the consultation (only lasted 5mins) and told us our design wasn't possible and we couldn't afford anything we wanted (have gone to other kitchen suppliers since and have gotten everything we wanted within budget). Would not recommend!!!

May 2, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi,

Thank you for taking the time to leave your review.

I'm really sorry to hear this was your experience. Waiting an hour for a booked appointment is frustrating, and I completely understand why you were disappointed. I'm also sorry that you felt the consultation was rushed and that you left feeling your ideas weren't given the time or consideration they deserved.

While I'm glad you've been able to find a kitchen that meets your needs and budget elsewhere, I'm genuinely disappointed that we didn't provide you with the experience you expected from us.

Thank you again for your honest feedback. We'll be taking it on board and discussing it with the team.

Wishing you all the best with your new kitchen.

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Rated 5 out of 5 stars

Dream kitchen

We had the pleasure of dealing with Maria in Kitchen World, Newbridge. Her professionalism, expertise and attention to detail were exceptional from beginning to end. The kitchen was fitted by Chris who was a true perfectionist and an expert craftsman. Could not recommend Maria and Chris higher. Thank you so much for bringing our dream kitchen to life.

June 17, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Graham

Thank you so much for your wonderful review.

We're delighted to hear that Maria made such a positive impression throughout your journey. She takes great pride in helping customers create a kitchen you'll love, so your kind words will mean a lot to her.

We're also thrilled to hear Chris's craftsmanship and attention to detail helped bring everything together. We'll be sure to pass your feedback on to both Maria and Chris.

It was a pleasure to be part of creating your dream kitchen. We hope you enjoy it for many years to come, and thank you again for choosing Kitchen World.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Great professional service.

I contacted Kitchen World yesterday via the website. Agne phoned me back and we discussed my requirements. I forwarded the extension plans and a few hours later Agne sent me four virtual reality images with a proposed layout. I emailed back with two changes i wished to make. The next day Agne sent updated images which incorporated my changes which I was very happy with. That afternoon I met with Agne at the Galway branch and she showed me the range of layout possibilities; all colours, materials, handles, accessories, and unit types. We were able to finalise the kitchen design all within 24 hours of our initial conversation. This was excellent service and I particularly like the virtual reality pictures of my kitchen.

June 26, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Joseph

Thank you so much for taking the time to leave such a fantastic review.

We're delighted to hear how pleased you were with your experience and that Agne was able to guide you through the process so quickly. It's great to know the virtual reality designs helped you visualise your new kitchen and that, together, you were able to finalise the design within 24 hours.

We'll be sure to pass your kind words on to Agne – she'll be delighted to hear them.

Thank you again for choosing Kitchen World. We look forward to seeing your new kitchen come to life.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

We worked with lorna kitchen designer…

We worked with lorna kitchen designer at kitchen world Bray to design our kitchen.
I brought a rough drawing and we worked from there .
We had a decent working drawing within 2 hours . 2 meetings later we were ready for survey.
Lorna was full of ideas , very efficient , and knowledgeable. Great to work with .
We paid our deposit today.

June 18, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Anthony,

Thank you so much for your lovely review.

We're delighted to hear you had such a positive experience working with Lorna. It's great to know she was able to take your ideas and turn them into a design you were happy with, while making the whole process straightforward and enjoyable.

We'll be sure to pass your kind words on to Lorna – she'll really appreciate them.

Thank you for choosing Kitchen World, and congratulations on taking the next step with your new kitchen. We look forward to bringing it to life.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

New Kitchen

Hi I just want to say that the time, service and professionalism I received from Kitchen World in Sandyford was absolutely amazing. Throughout my whole experience, I dealt with one lady Sai Amogha. She was so professional and always had time to answer my queries and emails.

I would highly recommend this company for your kitchen.

June 10, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Liz,

Thank you so much for your wonderful review.

We're delighted to hear that you had such a positive experience with Sai and the team in our Sandyford showroom. Providing great service from the first consultation through to the final design is exactly what we aim for, so it's lovely to know Sai was able to answer all your questions and make the process an enjoyable one.

We'll be sure to pass your kind words on to Sai – she'll be delighted to hear them.

Thank you for choosing Kitchen World and for recommending us. We wish you many happy years enjoying your new kitchen.

Kind regards,

Kitchen World Customer Care Team

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Rated 5 out of 5 stars

John in Waterford has been a great help…

John in Waterford has been a great help throughout the process. Would highly recommend.

June 9, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Roisin,

Thank you for your kind review. We're delighted to hear John has been such a great help throughout the process.

We'll be sure to pass your feedback on to him. Thanks again for choosing Kitchen World and for your recommendation.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

5 stars

5 stars - Highly recommend John Grace from Kitchen World. From the very start, John has been fantastic to work with. He really listens, understands what you want, and brings great ideas to the table. He has also been very mindful of budget, which has made the whole process feel much less stressful. We have not had the kitchen fitted yet, but so far everything has gone brilliantly and we are off to a great start. I will update this review once the kitchen is fully fitted and finished, but at this stage I would highly recommend John and Kitchen World.

June 12, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Michelle,

Thank you so much for your wonderful review.

We're delighted to hear you've had such a positive experience with John so far. It's great to know he's been able to guide you through the design process while keeping your budget in mind.

We'll be sure to pass your kind words on to John. We look forward to helping bring your new kitchen to life and can't wait to see your updated review once it's complete.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

From the moment we went into Kitchen…

From the moment we went into Kitchen World the level of Customer Service was absolutely fantastic. We dealt with John in Waterford and he was just brilliant at his job. He knew exactly what we wanted and gave some great advice to us. The communication was also always brilliant and we were kept in the loop throughout the whole process. Our kitchen is exactly what we wanted and more ! Honestly we are just over the moon with everything and will be recommending John and Kitchen World to anyone who will listen!

June 11, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Leanne,

Thank you so much for your fantastic review.

We're delighted to hear how happy you are with your new kitchen and the service you received from John. It's great to know he understood exactly what you were looking for and kept you informed throughout the process.

We'll be sure to pass your kind words on to John. Thank you for choosing Kitchen World and for recommending us – it really means a lot.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

John was a pleasure to deal with from…

John was a pleasure to deal with from start to finish. Friendly, knowledgeable and very patient while discussing various kitchen design options. Great communication and excellent customer service. I’d happily recommend him to anyone planning a kitchen project.M

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Master wardrobes

We had our Master wardrobes supplied and fitted by Kitchen world and we are thrilled with the result. Dealing with Patricia Quinn was a pleasure and we were always kept up to date with any issues which was very reasuring during the process.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Had the pleasure of working with Lianne…

Had the pleasure of working with Lianne to design my kitchen! Couldn’t recommend her enough as a consultant! Answered all my questions and was super helpful throughout the process! Really trusted her opinion and looking forward to the final product being installed!

May 9, 2026
Unprompted review
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Rated 4 out of 5 stars

Patricia was so friendly

Patricia was so friendly, nice, efficent and helpfull. Unfortunately Kitchen World did not have what we wanted but wanted to give 10 out of 10 for customer service. Would recomend anyone to call into them.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

We recently worked with John Grace at…

We recently worked with John Grace at Kitchen World in Waterford to design our new kitchen, and we couldn't be happier with the experience. John is incredibly knowledgeable and helped us completely reimagine our layout to maximize both storage and workflow. John listened to our ideas but also offered brilliant suggestions we hadn't thought of. There was absolutely no pressure or sales tactics—just genuine expertise and patience as we finalized our choices. We have a date scheduled later this year for fitting and we have full confidence in John that a very professional service will be provided.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish absolutely delighted with our new kitchen exactly want we wanted ...John was great to deal with very knowledgeable with great ideas and organised everything was great at keeping us updated would definitely recommend Kitchen World

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent kitchen design experience with John Grace.

We recently had our new kitchen designed by John Grace at Kitchen World Waterford. We have been extremely impressed with the experience so far. From the initial consultation through to the design process, John has been professional, knowlegeable, and very easy to work with. He took the time to understand exactly what we wanted and came up with a design that perfectly suits our space and lifestyle. The design looks fantastic, and we are looking forward to seeing the finished kitchen come to life.

Based on our experience to date, we would highly recommend John Grace and his colleague Barbara in Kitchen World to anyone considering a new kitchen.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Kitchenworld waterford

We worked closely with John Grace at Kitchenworld Waterford to finalise the design for our kitchen and we were very pleased with the experience throughout. John was approachable, knowledgeable, and genuinely helpful from start to finish. He took the time to understand what we wanted and offered practical advice and design ideas that really helped improve the overall layout and flow of the kitchen.

John went above and beyond to make sure all of the details came together exactly as we had hoped. We’re delighted with the final design and would highly recommend John and the team at Kitchenworld Waterford for their professionalism, expertise, and excellent customer service

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Kitchen World and…

I cannot recommend Kitchen World and specifically Lorna enough!! She has made the entire process so easy and fun - her attention to detail and fantastic design ideas have created the most stunning kitchen and I could not be happier!! A real gem and I’m delighted!

May 20, 2026
Unprompted review

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