LightNode Reviews 

i got 2 accounts suspended without prior notice all of my servers and business and ecommerce websites are on it. I contacted them and they never respond. NEVER SUGGEST ANY ONE TO USE THEIR SERVICE.
I've spend a lot of money using their service and i really regret it.

Horrible host, can barely stay up, VPS keeps randomly disconnecting from my panel even tho the VPS itself is on but just keeps disconnecting from the panel for no absolute reason, DDos prot is terrible routting isnt that good either, got a Saudi, Riyadh location 2gigs and 1 core for my minecraft proxy and everyone outside of saudi has around 20-40 extra ping than what their latency should be, overall horrible wouldnt recommend

Shity slow support.
No reply since yesterday.

Title: Lost My Entire Business Data Despite Contacting Support Within the Required Time

I had a very disappointing experience with LightNode.

My VPS was reported for a trademark complaint. I immediately received a notice stating that I should contact support within 24 hours if I wanted to recover the server.

I followed the instructions exactly and submitted two support tickets within the required 24-hour period. Unfortunately, no one responded to my tickets or emails before my VPS was reclaimed.

My server then disappeared from the dashboard. Later, I was informed that the VPS had been permanently deleted along with all of my data, including my production MariaDB database containing customer information.

What disappointed me the most was not the abuse report itself, but the support process. I complied with the instructions provided by LightNode, yet my support requests were never reviewed before the deletion. When I later asked why this happened, I received repeated explanations about the abuse report, but my specific questions regarding the 24-hour notice and the lack of response were never directly answered.

If you use LightNode for important projects, I strongly recommend maintaining independent backups at all times, as my experience resulted in the permanent loss of critical business data.

This review reflects my personal experience with LightNode's support process.

The VMs are the cheapest you can get in regions, the network isn't good (being limited at 100mbit), but at least is stable.

I won't give it more than 3 stars due to that, in 2026 100mbit is way too low and can be saturated with little effort.

For temporal/small projects is a no brainier for bigger products i would choose other hosting

Only choose lightnode if you need somthing cheap and without reliability and passive working.
NO CUSTOMER CARE SERVICE, TKTS KEEP PENDING FOR MONTHS AND MONTHS
I have been using them for now more than a yr, and learned some lessons hard way.
I have my own budget concerns, and due to that, i have only kept the servers which are passively used
Reference revenue sharing is only on papers and it is not passed at all

Terrible experience — absolutely not recommended

I had a very disappointing experience with LightNode. The service was unreliable, the support was poor, and the overall experience was far below expectations. Problems were not handled properly, and I wasted time trying to get basic assistance.

I cannot recommend this provider. There are much better alternatives available that offer more reliable service and better customer support.

Avoid LightNode if you are looking for a professional and trustworthy hosting provider.

I had a very disappointing experience with LightNode.

First, their customer support did not reply within the promised 48 hours. When a VPS service has technical issues, timely support is very important, but I did not receive the response I expected.

Second, the VPS I purchased felt very overcrowded and slow. The performance was poor, the connection was not smooth, and it made the service difficult to use properly.

Overall, this was a bad experience for me. I expected a stable VPS and responsive support, but unfortunately LightNode did not meet those expectations.

I would not recommend this service based on my experience.

LightNode (lightnode.com) is a company I cannot recommend to anyone. My honest experience:

-Zero customer service. Support tickets went completely unanswered. No replies, ever.
-Poor performance. The service did not deliver what was promised at signup.
-No accountability. The team is opaque and unreachable, which tells you everything.
-You will not save money. Any pennies you think you save are lost to a service that does not work.

--Read their Terms of Service before you pay. It is written so they owe you nothing:

-No support obligation. Their TOS only says they "reserve the right" to respond to support requests. It is a right, not a duty. So unanswered tickets are not a bug, they are by design.
-No service guarantee. Everything is provided "as is" and "as available." They explicitly do not warrant that the service will be secure, available, error-free, or that it will meet your requirements (Section 8).
-No data protection. They make no commitment to keep backups and accept no responsibility for lost or destroyed data (Sections 3.6 and 9).
-No refunds. All fees are non-refundable, and they can terminate your account at any time, with or without notice, and destroy your data immediately (Section 11).
-No real recourse. Disputes are funneled into binding arbitration, with no court and no class action.

--In plain terms: you pay up front, they promise nothing, they can cut you off whenever they like, and you cannot get your money back. That is not a service contract. That is a one-way door.

If you are comparing VPS providers, go with an established, reliable firm with real support obligations.

Do not risk your money on LightNode. None of what you hope for gets delivered.

Verdict: avoid lightnode.com.

Absolutely terrible experience with LightNode. Here is what happened:

1. TERRIBLE NETWORK SPEED: Paid for Taiwan VPS but actual speed is only 1.56 Mbps - completely unusable for any business purpose.

2. WRONG IP LOCATION: Purchased Taiwan (Taipei II) VPS but the IP address shows as United States location. This is false advertising.

3. NO CUSTOMER SUPPORT: Submitted support tickets 3 days ago with ZERO proper response. Just automated replies with no real solution.

4. PHONE NOT ANSWERED: Tried calling the company directly - nobody picked up. Complete silence from their team.

5. STILL CHARGING AFTER STOPPING: When I tried to stop the server to avoid further charges, they warned that stopping the server STILL incurs charges. This is a trap with no way out.

I have never experienced such a dishonest and unprofessional hosting company in my life. They take your money, deliver nothing close to what was advertised, and disappear when you need help.

STAY AWAY FROM LIGHTNODE. This company is a complete scam. Save your money and go elsewhere.

Order ID: ecs-k400016f80bk

Bed Support
never use this service, 0 star service

As soon as I paid, my account was suspended. The support team never got in touch.

Made ticket 2 months ago no answer you top up credit but service is bad and you cannot refund credit as no one is there. I think that you cannot find worst provider than this one.

I had a server with my whole work set-up there and one day after I upgraded to a better machine and payed for it, it crashed. It has been three weeks and no one is replaying for a ticket that I made, for my emails and on the chat. I feel like I have been robed. Because I was. 40USD down the drain. DONT USE IT.

Absolutely terrible experience.

The payment system did not work properly. Money was charged from my account, but the balance was never credited. Support did not respond for days, and because of their failure to process the payment, my server was deleted.

Funds taken. No balance update. No support. Server gone.

This is beyond unprofessional — it’s a complete breakdown of service and responsibility. I would strongly advise anyone to think twice before trusting this company with their money or infrastructure.

Support doesn't exist, I've had a ticket pending for 2.5 weeks without a response. They push you to deposit extra credits to your account, once you realise that the service is unusable, it's too late, you can't take out the credit anymore.

No live agent/chat ..I paid for monthly..not getting access..no response for ticket..very bad service..don't take it

No, or very little price information without logging in. Tried to run a N8N app, the version is soooooo old, not usable at all. No ticket answer. Minimum topup of $10 before you can do anything. Bad GUI. And thats all before i can even start using their service. I'm going somewhere else.

For the ones complaining about scam and overcharging, the actual charge is in HK Dollar (which is ~8 times USD). So no scam on this part but not disclosed before either.

UPDATE! After about 2 weeks I got no answer and they deleted my server with it's entire data! It's a nightmare. Never trust them!
- Their website had a bug that got 404 error when tried to recharge. After some tries my account got suspended and after 4 days they haven't answered me yet. My whole business is down for 4 days and everything is getting ruined and still no one from lightnode gives an answer