Live Oak Bank Reviews 

Live Oak made the process of Applying to an SBA loan so much nicer than other banks I tried to work with. They were very helpful and straight-forward. They answered my questions when other banks were impossible to get ahold of. They were familiar with my industry (Fitness) and didn't ask for things that don't exist or would be impossible with the kind of business I own.

There were some rocky starts with communication through the lending process, right at closing, and just past closing. However, these break downs in communication were immediately addressed by the bank as to where the break down occurred, why it occurred, and what their solution to prevent it from happening again in the future. They could have easily ignored me since the loan was closed, but I believe they still foster relationships with their clients and want to ensure they are providing the best service possible. Even though there was some issues at the beginning I would certainly look at using Live Oak again in the future for other banking and lending needs especially for those on the medical side. They have the experience to assist and help with budgeting and working the true financial needs to ensure a practice can get off the ground and running.

Micah Everhart and Brittany Vangritis were absolute Superstars. They made our experience with the loan process flawless. Thanks again guys❤️🙏

Live Oak was so professional and easy to work with on my SBA loan!

My experience with Live Oak Bank was a great one. The walked me through the whole process as they were knowledgeable and experienced with different scenarios of closing the loan. I would definitely recommend them to my business associates and use Live Oak on my next acquisition.

Great communication and everyone we spoke to throughout the loan process was very helpful and knowledgeable.

My company recently closed a business loan with Live Oak bank. The process was complex as expected, but having the team at Live Oak guiding us through every step was a tremendous help. From the start, they were patient, honest, and informative. Throughout the entire process, there was consistent communication and timely follow-ups. Whenever an issue in the process came up, they were quick to provide assistance in helping us get it corrected to ensure we kept moving forward. I highly recommend working with Live Oak Bank and will definitely continue doing business with them!

Great people to work with. The loan process was quick and straightforward. It would be nice to have a log in portal that would track all paperwork and tasks for loans instead of just a secure upload link and email correspondence.

Shayla was very pleasant and understanding of my loan needs. She took time to explain to me the process of SBA loans. She specializes in Pharmacy lending and I would recommend Pharmacy owners to reach out to her for your start up or expansion needs.

Everyone has been great. Super efficient. Weekly meetings. Live Oak Bank team has been working very diligently to get this loan done for me.

Christa Dominos Pizza

Loan process was simple and straight forward, but post close communication has been lacking and less than expected.

Brian Miesenhmer and team are awesome to work with!

It was a mixed bag. The closer was disorganized and less trained. Also, sensitive information was leaked in the process . However, the other construction specialist and lead loan officers weee great!

Great interaction with the lenders, pleasant experience with the bank. One of the most simple loan processes I've ever been through. Looking forward to working with you for many years.

First of all, the staff were very nice, and I have nothing negative to say about them and, also, we were grateful to have been able to obtain a loan from Live Oak. Unfortunately, we could not keep up with the interest rates that kept increasing, and had to sell our assets to close the loan out. When we paid the loan off, the bankers were not up front with us about fees and costs, and we ended up paying more money on the loan than what was owed.

The only time that Live Oak Bank proactively contacted me was when they needed something. This was usually reports that were required for the SBA loan that Live Oak Bank funded. It would have great if they had contacted me about something that might help me their customer. Perhaps refinancing when rates were low. Or asking if I had other needs for the bank such as refinancing my home, etc. I felt treated like a debtor, not a client.

Overall disappointed with my experience thus far. My actual Loan Officer was very kind and pleasant to deal with, as was the Construction Closing Specialist. Unfortunately, you deal with them minimally. I feel the bank was less than forthcoming about the liens being placed on property and businesses and the control they maintain over them. They want approval and involvement with anything having to do with my house, which they have a first position lien on. Second mortgages (even with a second lien position), HELOC, etc they have to approve--even though it would have no effect on their first position lien-- and they make it practically impossible to obtain that approval. I inquired for approval over a month ago and have yet to get an answer. Just overall really disappointing and do regret getting into business with them.

Being an old, seasoned funeral director, I was very impressed the initial team that visited our funeral home!
Very organized and the loan was processed in a short time. Live Oak really is very educated about the funeral profession which makes for easy business dealings! Local banks just make you "jump" through too many loops!! Takes forever to get a loan..............

Live Oak financed my new hotel construction loan.

From initially meeting a rep at a Trade Show to closing on our loan, our experience was nothing but 5 STAR. Every person that I was introduced to was pleasant and served a purpose. Despite hiccups/red tape with the SBA, the closing process for my loan on the bank's end was pretty smooth. Heather, my closing officer, was on top of EVERYTHING. She made sure that all requirements were in place ahead of our closing date.