I am extremely disappointed with this company. I purchased an item two weeks ago, and as soon as it arrived, I requested a refund. Since then, I have received absolutely no response. Emails and me... See more
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Company details
Written by the company
Affordable skincare treatments without the price tag. Over 1 million orders shipped since 2019.
Contact info
3/55 Gawler Place, 3500, Adelaide , Australia
- hey@luxskin.co
- luxskin.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 2 weeks
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Keep on coming back
I have purchased products from Lux Skin 4 times. Always tried different products, and to my surprise, they suit my skin. Affordable pricing across all types of products.
AVOID THIS COMPANY
Took my money and never delivered goods nor replied to my emails. Shocking company avoid had to do a charge back on my credit card to get my money back!
Buying second time now
Buying second time now, amazing results, lovely skin. Feeling so good about doing something as good as luclx skin to myself
Great discounts and easy purchase…
Great discounts and easy purchase process
Everything is very good
I’ve been ordering from Lux Skin for a…
I’ve been ordering from Lux Skin for a while and I am impressed with the special offers they have. Ordering from their website is easy and I always look forward to receiving my purchases.
Always great products
I have loved the foundation that is…
I have loved the foundation that is white but when applied adjusts to your skin tone. I keep buying it and have recommended it to other.
Quick and Easy
The website was very easy to navigate and I was able to quickly select the products I want to order and then easily entre my delivery and payment details without any errors or the transaction timing out. I am very much looking forward to using my Lux Skin products.
Choose your own deal and product options, nothing is forced on you.
Everything was clear - options and deals and prices, no surprises. That's always appreciated.
website and ordering process easy to navigate
I recently placed an order through the Lux Skin website and found the experience very straightforward. The website was easy to navigate, the checkout process was simple, and there was a good range of payment options available. I also appreciated being able to select a free gift from a variety of products as part of the promotion. My experience with the website and ordering process has been positive so far.
Great price and product i love the…
Great price and product i love the option for the heads for the microneedle
I really appreciated being able to read full product information easily and efficiently
I really appreciated being able to click on each individual item that was available as ‘free additional items’ to see a full description of the product without having to go in and out of the cart before making my selection. This made for an extremely efficient checkout process.
Fast service
From the moment I ordered it was so simple it got shipped the following day
Website was quick and easy to navigate
Website was quick and easy to navigate, no complexity at all. I do appreciate that the info for the product is clear. We made a decision very quickly and easily thanks to that to get this for a friend for her birthday gift.
I felt the information given was…
I felt the information given was helpful in making my decision to purchase. The price for trying a new product was extremely fair. Ordering process was very easy. Look forward to receiving and trying it out.
The website was down so I had to wait…
The website was down so I had to wait to pay for my order
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