Maxus NorthsideReviews 

Update 8th May . Have reduced the review to 1 star as it is now May and we have been promised over and over again that the truck had been serviced prior to pickup and that the paperwork was “on its way”. Finally a parcel arrived today that had the touchup paint, but STILL no service paperwork, despite us being told that it was all being sent out together. They have obviously not serviced the vehicle at all otherwise why has it been 2 months and still they cannot provide us with the record ? Feel like we have been lied to all along. Will be escalating this to the Sales Director as we have had no luck dealing with the salesman himself. (Oh and by the way, the truck broke down and we had to call the AA out to it 3 days ago so there is obviously some issue with it. Very unhappy customer…..
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12 March review - Bit of a mixed experience to be honest. The salesman was knowledgable, personable and helpful, but we did have to chase him up for information during the sales process quite a bit. We did eventually get answers and we were pleased to eventually be able to pick up the vehicle as agreed. But there were some scratches and dints that we weren’t expecting (we were told it would be sent to the body-shop first) and to our surprise the service light was already on. We were told that a service HAD actually been done and that the paperwork would be forwarded on straight away, but it has now been 2 weeks since we collected it, and, despite chasing (with no response), there has been nothing. I suspect maybe the service hadn’t actually been done after all ? We were also promised a touch-pen for the unexpected scratches, but again that hasn’t arrived. So our experience is that they are great when you are buying, but the after-sales so far hasn’t been great. Hopefully it will get resolved. If so then I will update this review .

First class service from the first enquiry to the delivery to my front door. Effortless process. I was kept fully informed all the way through the sale.

Richard wood
Kept me up to date with my purchase and was very welcoming..
Slight hitch on the day with a third party company but quickly resolved..

Phil was really forthcoming about the brand and was very patient around the purchase which made it very easy to make the decision to buy. Gave us all the information we needed and the experience was fantastic.

Do not buy!

Maxus delivery 9 250miles when delivered to my home address, broke down after 3 days alternator fault.

It’s broken down with same fault 5 times since and have done my best to reject and unwind my contract but they are no help!

Customer care make promises and just like there products don’t deliver!!!

Do not use these vans should have read the reviews before!

SMOOTH & EASY TRANSACTION. DAMIEN WAS KIND ENOUGH TO PICK ME UP FROM THE AIRPORT. HAPPY WITH MY PURCHASE! I WOULD RECOMMEND GO SEE DAMIEN @ MAXUS NORTHSIDE TRUCK!!

​I recently purchased an electric truck from Northside, and I couldn’t be happier with the experience. From the moment I walked in, the team was professional, transparent, and incredibly knowledgeable about EV technology.
​What stood out to me:
​Expert Guidance: Callum took the time to explain the specific features of the truck, from charging cycles to software updates, without any high-pressure sales tactics.
​Seamless Process: The financing and paperwork were handled efficiently, making the entire transition to electric smooth and stress-free.
​Inventory & Condition: The truck was delivered in pristine condition, fully charged, and ready to go.
​It’s clear that Northside is ahead of the curve when it comes to electric vehicles. If you’re looking to make the switch to a commercial EV, I highly recommend checking them out!

Good polite communication

Very professional polite

I have 2022 maxus van 37000 milage
The van has issue with the moter engine its been 4 days with dealer they have not given us replacement van or any other van and ....

Still not know how long it will take they waiting for underwriter
I do not understand why are those details not said before van buy a brand new maxus .... That if buy a. Van if the van it's broken down no replacment van and all repair Need first. By underwriter confirmed

It's been 5 days now and no updates

I will.advice everyone before u buy think maxus not the. Best service

Very helpful with sourcing me with the vehicle I asked for. Vehicle was delivered to the garage within a week and even when we had a issue on the vehicle it was sorted the next day and the manager waited on site well after hours to hand the vehicle over to us.

I got a brand new deliver lwb 9 2025 it's advertised saying you can get android auto no chance it doesn't support android auto I've tried everything and contract maxus deliver 9 2025 they say it's not so why are they selling the van with android auto it's a rip off big screen that's ut

I have held off writing a review as in the begining Northside Bradford let me down regarding the customer service and how long they kept my company Maxus deliver 9 for But....Im glad to now write they really have turned things around over the last few months from initial booking in, to the literally daily/hourly brilliant updates I receive from Mark Potts (Workshop Manager) the whole team at Northside Bradford seems to have turned things around and im more than happy to keepusing them.

Laurie was fantastic.
Good service.

Laurie was super helpful in every step, I recently purchased 2 Maxus vans and sale went quickly with no issues, delivery service 5 star. Highly recommending

Easy Transaction - Overall handled really well

Bought 2 Vans from Laurie. She was really friendly and easy to deal with. Vans are great, cost was brilliant and will definitely be back for more when we need them. Highly recommend!

Good responsive service and a good price too
Happy to deal with Phil and Northside again when we need more vans for our fleet

Bought a Maxus Deliver 9 from here. Laurie was a great sales exec and made it easy. I would definitely buy again in the future. Van was exactly as described and came ply lined too.