I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after ad... See more
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Review summary
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Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support go... See more
Company replied
Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with good... See more
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When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not... See more
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Company details
Written by the company
MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.
Contact info
United Kingdom
- 0800 012 9098
- megaretailer.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I think this is a brilliant company I…
I think this is a brilliant company I have had about 4 or 5 orders from the company and recently I contacted them when an order didn't arrive, it actually arrived the day after, I was impressed by the response from the company, and will b3 doing another order within a day or two.
November 3, 2026
Order arrived swiftly
Order arrived swiftly.
The only critique I have is that there is a “small order processing fee” and I’ve never heard of such rubbish. And secondly you’d think the more you order you’d get free shipping at a certain amount. No! The fees simply increase. Based on that, I would not order from there again.
November 2, 2026
Reply from Megaretailer
Thank you for your feedback. We're pleased to hear that your order arrived promptly, but we're sorry to hear that you were disappointed with our additional charges.
To clarify, our small order processing fee applies to orders below £20. We always make customers aware of this fee and ask for their consent before proceeding with the order.
As a small business, we rely on external courier services to deliver orders safely and promptly. Unfortunately, these services come at a cost, and we have to pass on some of these delivery expenses to our customers. Unlike larger retailers, we are unable to absorb all shipping costs or offer free delivery above a certain order value.
We completely understand that delivery and processing charges can influence purchasing decisions, and we appreciate you taking the time to share your concerns. Your feedback is valuable to us and will be taken into consideration as we continue to review our services and pricing.
Thank you again for giving us the opportunity to serve you.
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that your order arrived promptly and was well packaged, with everything arriving safely. We really appreciate your feedback and support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that you were pleased with our fast and efficient delivery service. We really appreciate your feedback and support.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
If i could give higher than 5 stars I…
If i could give higher than 5 stars I would ..first time ordering, had a few issues with delivery, CS was exceptional, order arrived well packed, will definate order again , great service great £'s
November 5, 2026
Unprompted review
Reply from Megaretailer
Thank you so much for your fantastic review. We're delighted to hear that you had a great experience with us. We're also glad we were able to resolve the delivery delay and get your order safely to you. It's wonderful to hear that you were happy with our customer service, packaging and prices.
We really appreciate your support and look forward to welcoming you back again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your lovely review. We're really pleased to hear that your order arrived complete and everything was as expected. We truly appreciate your support and look forward to welcoming you back again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Excellent service
Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with goods very well packaged. I can highly recommend.
October 30, 2026
Reply from Megaretailer
Thank you so much for your wonderful review. We're delighted to hear that you find our website easy to use and that you're happy with our communication, speedy delivery and careful packaging.
We look forward to welcoming you back again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear that you're happy with our product value and speedy delivery. We really appreciate your support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Rubbish Courier
Had 3 orders so far. The Company is good but they use a rubbish courier DPD who leave the boxes on the front door step. Gave delivery instructions for my safe place but ignored so unfortunately back to Amazon.
October 27, 2026
Reply from Megaretailer
Thank you for your feedback and for choosing to shop with us on multiple occasions. We really appreciate your support.
We're sorry to hear about the delivery issues you've experienced with DPD and that your safe place instructions were not followed. We understand how frustrating and disappointing this must have been.
Please be assured that we take your feedback seriously and will pass your comments on to the relevant team to help us improve the delivery experience we offer our customers.
We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.
Different product than the one that was…
Different product than the one that was shown.
October 27, 2026
Reply from Megaretailer
Thank you for taking the time to leave your feedback. We're sorry to hear that the product you received was different from the one you expected.
It appears that this is the first time you've contacted us regarding this issue. Please don't hesitate to get in touch with our customer service team at orders@megaretailer.com so we can look into this further, investigate what happened and work towards an appropriate resolution.
We appreciate you bringing this to our attention and look forward to hearing from you.
Great savings
October 27, 2026
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that you're pleased with the savings and value for money. Thank you for choosing us.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear that you're happy with our product value and speedy delivery. We really appreciate your support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
£20 delivery!
Went to order a few cases of radnor… they wanted £20 delivery. Have a day off
October 30, 2026
Unprompted review
Reply from Megaretailer
Thank you for your feedback. We're sorry to hear that you were disappointed with the delivery charge.
Our delivery charges are calculated based on the weight of your order, as we use an external courier company to deliver our goods. Unfortunately, this means we're unable to offer free delivery.
However, if you're local to Rochdale, you're welcome to collect your order free of charge, with no delivery fee.
You can also enjoy 10% off the items in your basket by subscribing to our mailing list.
We appreciate you taking the time to share your feedback and will certainly take your comments on board.
Fast delirery
Fast delirery, items well packed, easy to order, good price and customer service is good…. Love to shop here 🫶
October 15, 2026
Reply from Megaretailer
Thank you so much for your lovely review. We're delighted to hear you had a great shopping experience and that you're happy with our prices, fast delivery and customer service. We really appreciate your support and look forward to welcoming you back again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
The cost and speed of delivery
October 9, 2026
Reply from Megaretailer
Thank you for your lovely review. We're glad to hear you're happy with our prices and speed of delivery. We really appreciate your support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your fantastic review. We're so pleased to hear you're enjoying our wide range of products, great prices and fast delivery. Your support means a lot to us and we look forward to seeing you shop with us again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that you're happy with our products, prices and speedy delivery. We really appreciate your support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Quick delivery, good price, good customer service
Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support got back very quickly. Got refund for bottles which had leaked. So all sorted. Suspect just issue with this one type of bottle as other box with another type of shower gel was all fine. Had delivery of 4 boxes. 3 all good. Just issue with this one. Would order from again
October 5, 2026
Reply from Megaretailer
We're really sorry to hear that your shower foam bottles leaked during transit. This is certainly not the experience we want our customers to have.
We aim to ensure all orders are packed securely, and we appreciate you bringing this to our attention. We'll share your feedback with our team so they can look into what happened.
From what we can see, this appears to be the first time you've contacted us about this issue. Please don't hesitate to get in touch with us directly so we can look into this further and offer an appropriate solution.
You can reach us on 0800 012 9098 or email us at orders@megaretailer.com.
Thank you for your feedback, and once again, please accept our apologies for the inconvenience caused.
Excellent service
Excellent service! The items were well packed in a box & delivered quickly. The products were exactly as described. I will be ordering again. Thank you.
October 12, 2026
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that your order arrived quickly, was well packed and that the products were exactly as described. We really appreciate your support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
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