Very fast delivery, good price and solid item. I have tried different exercises and the bands are really solid and together they gave me extreme resistance. The bag comes in heady. Highly recommended.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You are asking me to review an object after one month and I haven’t even recieved it.. Can understand the delay in delivery, but not this mail. It is just anoying!! In addition there has been no updat... See more
Company replied
The product is excellent—great value for the money. The reason I didn’t give a full score is the slightly clumsy delivery. The item was unloaded in the middle of the driveway without any notice. We... See more
Company replied
I was looking for a Walkingpad X23 or X218 and was not sure which one to get and what are the differences. After my first mail to the Support Team, they were super nice and engaging with all my ques... See more
Company replied
Company details
Written by the company
Treningsgiganten er en norsk nettbutikk med over 100.000 kunder. Selskapet ble etablert i 2017 og har siden den tid blitt en ledende aktør innen hjemmetrening og den offisielle forhandleren av den originale WalkingPaden. Selskapet leverer treningsapparater til Power, XXL og Antonsport i tillegg til sin nettbutikk, Treningsgiganten.no. Lageret ligger i Sande i Norge med kun 1-4 dagers leveringstid rundt om i hele landet.
Vi har varer i Norge
Levering innen 1-4 dager
Treningsgiganten har lager i Sande i Norge med kun 1-4 dagers leveringstid rundt om i hele landet.
Contact info
Orhusveien 1, 3070, Sande, Norway
- +47 47 69 31 10
- Hei@treningsgiganten.no
- treningsgiganten.no
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery and great product.
November 4, 2025
Reply from Treningsgiganten.no / Infico.dk
Hei Gudny,
Thank you so much for your feedback! 😄💪 We are glad to hear that you are happy with both the quick delivery and the product. 🌟
Med vennlig hilsen,
Teamet i treningsgiganten.no
Bra service 👍
February 9, 2026
Reply from Treningsgiganten.no / Infico.dk
Hei Yevhen,
Tusen takk for hyggelig tilbakemelding! 😊 Det setter vi stor pris på 💙
Vennlig hilsen
Treningsgiganten.no
Aaaalt for lang leveringstid på en…
Aaaalt for lang leveringstid på en bitte liten pakke.
February 2, 2026
Reply from Treningsgiganten.no / Infico.dk
Hei Lars Inge,
Takk for tilbakemeldingen, og beklager den lange leveringstiden. Vi hadde dessverre forlenget leveringstid i denne perioden på grunn av høyt volum på lageret vårt. Vi jobber kontinuerlig med å forbedre logistikk og kapasitet slik at dette ikke skal skje igjen😊
Med vennlig hilsen
Treningsgiganten.no
Still waiting for the product
Still waiting for the product. No tracking with PostNord. The company just say they are checking.
December 29, 2025
Reply from Treningsgiganten.no / Infico.dk
Hi Elly,
Tracking information was sent to you on December 29, shortly after your order was placed on December 24. Unfortunately, PostNord is currently experiencing delays and longer response times due to challenging weather and road conditions across the country, which may affect both tracking updates and deliveries.
We understand this is frustrating and are actively following up with the carrier on your behalf. Thank you for your patience while the transport company handles the situation😊
Kind regards,
Treningsgiganten.no
You are asking me to review an object…
You are asking me to review an object after one month and I haven’t even recieved it.. Can understand the delay in delivery, but not this mail. It is just anoying!! In addition there has been no update on delivery date. (Edit) After recieving the product I would put some extra stars on my experience. Product and delivery are 10/10 and I will definetely recommend it to others
December 16, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hi Jan Kåre,
Thank you for your honest feedback😊 We completely understand how frustrating it is to receive review requests before the product has been delivered. This is not the experience we want for our customers.
The review emails are unfortunately auto-generated, but your feedback is important and has been noted so we can improve. We also apologize for the lack of clear delivery updates. The delay is due to unforeseen shipping issues, and we understand that better communication is needed from our side.
Thank you for your patience.
Best regards,
The team at Treningsgiganten.no
Scam?
Didn’t get the order after one month. Still waiting. Hope this isn’t a scam
December 14, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hi Jon,
Thank you for your feedback 😊 We understand your concern and want to reassure you that this is absolutely not a scam. The delay is due to unforeseen issues with overseas shipping, and we’re very sorry that it’s taking longer than expected. We know waiting is frustrating and appreciate your patience while the order is on its way ✨
Best regards,
The team at Treningsgiganten.no
It’s already one month since I ordered…
It’s already one month since I ordered the walking pad, but I haven’t received it yet.
December 11, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hi Agnes,
Thank you for your feedback 😊 We’re sorry for the delay and understand how frustrating it is to wait longer than expected. This order concerns a pre-ordered item, and updated information should have been sent regarding the delivery status. Please feel free to contact customer service if you’d like a current update on your specific order.
Best regards,
The team at Treningsgiganten.no
Reply from Treningsgiganten.no / Infico.dk
Hi Hugo,
We’re sorry to hear that you couldn’t open the downloaded file. Please contact our customer service team, and they will assist you with this issue 👍
Best regards,
The team at Treningsgiganten.no
I am very satisfied and happy with my…
I am very satisfied and happy with my new walking pad, equally with the mat to put underneath it. Good service from Treningsgiganten 😊👍
November 29, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hi Gunn,
We’re so happy to hear that you’re satisfied with both your WalkingPad and the mat 💚 It’s great to know you’re pleased with our service as well 😊👍
Best regards,
The team at Treningsgiganten.no
Very happy with the service
Very happy with the service, quality of the products, and the quick shipping
November 3, 2025
Reply from Treningsgiganten.no / Infico.dk
Hi Gwenvael,
We’re so happy to hear that you’re pleased with our service, product quality, and quick shipping 💚 Thank you so much for your feedback!
Best regards,
The team at Treningsgiganten.no
I did not get what I ordered and it…
I did not get what I ordered and it took weeks to get it even.
September 16, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hei Hilde,
Vi har kun en bestilling i vårt system med ditt navn og den ble levert 5 virkedager etter bestilling. Dersom denne tilbakemeldingen gjelder en rosa refleksvest, som skulle vært en løpevest beklager vi for ulempen - her var det en feil sortering på lageret, men vi har ikke oversikt over hvem som mottok feil og ble derfor avhengig av at kunde selv informerte om at det var mottatt feil😊
Vennlig hilsen,
Treningsgiganten.no
Reply from Treningsgiganten.no / Infico.dk
Hei Iryna,
Så flott å høre at du er fornøyd med både servicen og WalkingPad-en 🤩Vi setter stor pris på din tilbakemelding – god trening videre!
Med vennlig hilsen,
Treningsgiganten 🚶♂️
Product Support/Help choosing
I was looking for a Walkingpad X23 or X218 and was not sure which one to get and what are the differences.
After my first mail to the Support Team, they were super nice and engaging with all my questions and showed a very good help. Each mail was answered and it took no time to get to a decision. They helped me fully in choosing and I`m very happy to have asked them.
Great Support!
July 15, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hi,
Thank you so much for the kind words! 😊 We're really glad to hear that our team could help guide you to the right choice and that you're happy with your decision. Enjoy your new WalkingPad and reach out anytime if you need us again!
Med vennlig hilsen,
Treningsgiganten 🏃♂️💬✨
Helt fantastisk
Quick response, solution-oriented and amazing service! Highly recommend them for all home walking pads and other training needs.
July 8, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hei Ninja,
Thank you so much for the wonderful feedback! 🙌 We're thrilled to hear that you had a great experience with our service and that you're happy with your WalkingPad. Your recommendation means a lot to us! 😊
Med vennlig hilsen,
Treningsgiganten 💪
Umulig å få kontakt!
Det er lettere å vinne i lotto enn å få kontakt med disse folkene, ikke minst når 'postkassen' deres er full, og hver eneste henvendelse kommer i retur. Amatørmessig.
The original message was received at Wed, 11 Jun 2025 12:43:59 +0200
from mail-oa1-x2e.google.com [IPv6:2001:4860:4864:20:0:0:0:2e]
----- The following addresses had permanent fatal errors -----
treningsgigante2
(reason: 452 4.2.2 treningsgigante2 Quota exceeded (mailbox for user is full))
(expanded from: hei @ treningsgiganten . no)
Message could not be delivered for 4 days
Message will be deleted from queue
June 13, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hei Morten,
Takk for tilbakemeldingen! Vi beklager utfordringene med å få kontakt. Vi har telefontjeneste for rask hjelp, og ved opprettelse av ny sak skal henvendelsen gå gjennom.
Vi jobber med å forbedre dette, og har nå tatt kontakt med deg for å hjelpe videre.
Med vennlig hilsen,
Treningsgiganten.no 💪
Reply from Treningsgiganten.no / Infico.dk
Hi,
Thank you so much for your kind feedback! 😊 We're thrilled to hear that you are happy with the product and the timely delivery.
Vennlig hilsen,
Treningsgiganten.no 🏅
Reply from Treningsgiganten.no / Infico.dk
Hi Steve,
Thank you so much for your kind feedback! 😊 We're thrilled to hear that you're happy with our customer service! 💪✨
Best regards,
Treningsgiganten.no
Used and broken WalkingPad X23
I received a broken, used item with the delivery company. I reported it immediately to the customer service asking for support to repair or return, 2 weeks later there is no answer to the request, no call, no interest in the case
February 3, 2025
Reply from Treningsgiganten.no / Infico.dk
Hi Elena,
Hi Elena,
We’re sorry to hear about your experience 😞 We have now reached out to you directly to resolve this matter as quickly as possible. Please check your inbox, and don’t hesitate to reply if you need any further assistance—we’re here to help!
Kind Regards,
Treningsgiganten.no
It is worth what you pay for.
Good service, fast delivery, and most importantly, the device is a great value for your money.
January 27, 2025
Reply from Treningsgiganten.no / Infico.dk
Hi Jocelyn,
Thank you for the kind feedback! We're thrilled to hear that you're happy with the service, delivery, and the product's value 😄👍
Best regards,
Treningsgiganten.no
Excelent product - Clumsy delivery
The product is excellent—great value for the money.
The reason I didn’t give a full score is the slightly clumsy delivery. The item was unloaded in the middle of the driveway without any notice. We came home to a blocked driveway and a snow-covered pallet from Treningsgiganten.
February 5, 2025
Unprompted review
Reply from Treningsgiganten.no / Infico.dk
Hi AH,
Thank you for your feedback! We're glad to hear you're happy with the product and its value 😊 We apologize for the delivery issue and understand how inconvenient that must have been. We'll work on improving this to ensure better delivery experiences in the future.
Best regards,
Treningsgiganten.no
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.