Sam D has consistently resolved our tickets in the past, and once again he did an exceptional job. He responded promptly and guided me step-by-step to pinpoint the root cause on our server. Even thoug... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was having issues with backup restoration after an unsuccessful update. Sam D, very quickly, sorted out the issue and got everything restored and then updated for me. Truly an IT Hero.
I am really satisfied to be a NameHero client for five years. A specifically very thankful for Pre-Black Friday fund-matching possibility. In rare cases where a technical consultant or technical sup... See more
I was accidentally overcharged for a service and didn't notice it for maybe 2-3 years. In fact, it had been going on so long that the plan I was on didn't even exist anymore. (I ALWAYS respect a c... See more
Company details
- Web Hosting Company
- also in
- Cloud Computing Service
- DNS Provider
- e-Commerce Service
- Email Service Provider
- Gaming service Provider
About NameHero®
Written by the company
NameHero is a hosting and domain management company that offers best-in-class web hosting, VPS hosting, reseller hosting, email hosting and game server hosting with 24/7/365 support and 99.9% uptime.
We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany.
NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner!
NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers!
Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero!
If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier.
Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany.
NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner!
NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers!
Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero!
If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier.
Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Hosting & Domains Made Easy
Written by the company
- NameHero Support Is Truly Special
- We're committed to offering a reliable, secure, and scalable hosting service backed by world class customer service and support.
Money Back Guarantee
30 Day / 72 Hour Money Back Guarantee
If you aren't happy with your purchase of any of our products, simply claim your money back guarantee via support ticket and we'll offer a refund with no questions asked.
For our web hosting products, we offer a 30 day money back guarantee.
For our gaming products, we offer a 72 hour money back guarantee.
Contact info
Kansas City, United States
- 855-984-6263
- ryan@namehero.com
- namehero.com
Save Up To 75% For A Limited Time!
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not what I was expecting
That was the first time I contact tech support and the first reply I received sent me to look for the data myself, without proper instructions. When I replied and asked for better assistance, I did receive the information I was looking for.
October 25, 2026
I have been using NameHero for over…
I have been using NameHero for over five years, and they are hands down the best WordPress hosting provider I have ever worked with. Their service and reliability have been consistently excellent throughout my time with them.
August 22, 2026
Many thanks to Adam S
Many thanks to Adam S. A PHP issue needed to be resolved urgently—the sooner, the better. It was handled with the utmost competence.
October 30, 2026
Unprompted review
Tech support review
They were very helpful and responded to everything as quickly as possible and fixed the issue in a timely manner without any problems.
October 28, 2026
Unprompted review
Adam from NameHero was helpful and…
Adam from NameHero was helpful and corrected both DNS records so my website is working again. I appreciate his support.
October 30, 2026
Unprompted review
Adam was very very helpful in assisting…
Adam was very very helpful in assisting me today and very fast in replying. Thank you Adam. I hope if I run into problems that you would be there to help.
October 30, 2026
Unprompted review
Great service from Mr Hart
Great service from Mr Hart. TY Name Hero for being a great company to work with!
October 29, 2026
Unprompted review
Very good service and support!
October 23, 2026
It is always great to know a host has…
It is always great to know a host has your back! Thanks to Abhilash R in tech support for resolving a very frustrating issue in mere minutes!
October 28, 2026
Unprompted review
Always great customer service
October 22, 2026
Great experience with Adam
Great experience with Adam
Appreciate Adam's support in understanding a PhP upgrade and security issue.
October 28, 2026
Unprompted review
I have been customer for 7 Years
I have been customer for 7 Years. Time flies. I tried multiple different hosting provider, but NameHero is the top place to go because of the support. extremely fast support makes my job much easier.
October 27, 2026
Unprompted review
Great Support from Sajay!
I was setting up a contact form for my new business website and needed PHP 8.3 with mbstring enabled, without affecting my other websites on the same hosting account.
Sajay helped me get PHP 8.3 running, then stuck with me while we figured out why mbstring wasn't working on that specific site. Took a little troubleshooting, but we got it working!
Friendly, patient, and genuinely helpful throughout. Really appreciate Sajay taking the time to get things sorted out. Great experience with NameHero! 🙌
October 27, 2026
Unprompted review
Did exactly what they said they would
October 22, 2026
Unprompted review
I took over maintaining a website that…
I took over maintaining a website that was hosted on NameHero. I was greatly pleased with the service, the company and especially their customer support, when I had an random database issue. I think they are great and highly recommend for hosting.
October 27, 2026
Unprompted review
prompt service
October 24, 2026
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