Netbet Reviews 

20
•
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

20 reviews

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4-star
3-star
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1-star

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Replied to 80% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(20)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst site I've ever played

Worst site I've ever used had to ask for free bet for joining and deposit the they have technical issues all day.Previous day only 5 in running bets in tennis other sites had 25 to 30 and had in running bets that weren't in running.Cancel cash outs even do still price there.Save you money with this one that's for sure.

October 21, 2026
Unprompted review
Netbet logo

Reply from Netbet

Hi Alan,

We’re sorry to hear that your experience with NetBet has been so disappointing.

We’d like to apologise for the inconvenience caused by yesterday’s maintenance. While we understand that maintenance can be disruptive, it is sometimes necessary to ensure the continued performance and reliability of our platform. We appreciate your patience and understanding while this was taking place.

Regarding the in-play markets and cash-out functionality, availability may vary depending on the event and prevailing circumstances. Cash-out is not always guaranteed, even when odds remain displayed, as the availability of this feature can change during live events.

As for your welcome offer, promotions are subject to specific eligibility criteria and terms and conditions. If you believe you met the requirements but did not receive the offer, our team would be happy to review this for you.

We appreciate you sharing your feedback and are sorry that your experience has not met your expectations. If you would like us to investigate the issues further, please contact support@netbet.ie with the relevant details.

Best regards,
The NetBet Team

Rated 1 out of 5 stars

Hands down the worst casino I have ever…

Hands down the worst casino I have ever had the misfortune of crossing paths with. I would recommend them to my worst enemy, but that’s just me. Avoid at all costs. Save yourself some donations to the fat man, because that is all they will be. Trust me.

October 17, 2026
Unprompted review
Netbet logo

Reply from Netbet

Hi Mark,

We’re sorry to hear that your experience with NetBet has been so disappointing.

We understand that it can be frustrating when your experience doesn’t meet your expectations, and we take customer feedback seriously.

We’d welcome the opportunity to understand more about what led to your dissatisfaction and address any specific concerns you may have.

If you’d like us to look into your experience, please contact our support team at support@netbet.ie so we can assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Very reassuring as a new customer just…

Very reassuring as a new customer just having signed up today, to experience such great CS from the get go. Firstly I was very impressed and relieved to see my first withdrawal came through pretty much instantly, a very important part of course, which spurs one on confidently to keep playing / and backs up your hope that your decision to choose was correct/ that NB is reliable, operates a professional business & is safe to use. Obviously I had my research done before signing up and knew it was reputable, licensed etc., but having this affirmed by a super first customer experience with live chat next and seeing my account actively progressing online through the loyalty club/ etc, concreted same. On my first live chat Nino especially was on the ball and represented NetBet extremely well. No tiresome questions as he/ she caught on up the info I had already given the ‘bot’ at start of chat, so I didn’t have to repeat myself. This is a very tiresome common experience customers encounter across live chats in general in any business, which steers the whole chat negatively or elongates same from the get go. We know this simply stems from pure laziness on agents behalves, who do not bother bringing themselves up to speed on info the customer has already shared at the start of a chat before engaging with the customer, which puts the customers back up straight off the bat having to repeat themselves. Nino was on the ball, gave a good feeling to me a new customer & gave me confidence in NB. He/ She was amicable & exuded availability ‘for me’ & ‘to me’ straight off the bat, made me feel as if the agent actually wanted to help me, a rare enough find these days! He/ she was instantly proactive, ran with my query without any further needless drawing out of conversation, because Nino worked with the full info I had included already, ‘above’ to the ‘bot’ and intelligently just ran with it. I went from querying to action taken to resolution just like that, accompanied by a feeling of NB appreciating my business and being a pleasure to deal with. 💯 tick, tick.
Having worked in global CS mgt for decades, all of ‘this’ is what we aim for, not easily found, so very noticeable when such is your experience. So thank you Nino, you definitely made your SLA with me! Kudos to you (or perhaps an ‘attaboy’ boss! which would be well deserved in this inst ..) ~ Kind Regards.

October 7, 2026
Netbet logo

Reply from Netbet

Hi Janice,

We’re delighted that your first experience with NetBet has given you confidence in our service, from your first withdrawal to the live chat support you received.

It’s especially rewarding to hear how Nino made a difference by being proactive, attentive, and making sure you did not have to repeat information unnecessarily. We know how important a smooth and efficient interaction can be, particularly when you’re new to the site. We’ll be sure to pass your kind words on to Nino.

If you ever need any further assistance, please don’t hesitate to contact our support team at support@netbet.ie — they’ll be happy to help.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Great job thank you

Great job thank you

September 30, 2026
Netbet logo

Reply from Netbet

Hi Flavia,

We appreciate you taking the time to leave us a review. It’s great to know that you’re happy with the service you’ve received, and we hope to continue meeting your expectations.

If you ever need any further assistance, please don’t hesitate to contact our support team at support@netbet.ie — they’ll be happy to help.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Super fast help in customer service !

Super fast help in customer service !

September 30, 2026
Netbet logo

Reply from Netbet

Hi Alicja,

We’re delighted to hear that you received such fast and helpful support from our customer service team! Thank you for taking the time to share your positive experience — it’s greatly appreciated.

If you ever need any further assistance, please don’t hesitate to contact our support team at support@netbet.ie — they’ll be happy to help.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Thanks for the help changing my email…

Thanks for the help changing my email address Elya.

September 29, 2026
Netbet logo

Reply from Netbet

Hi Ryan,

We’re delighted to hear that Elya was able to help you change your email address and make the process nice and straightforward. We’ll be sure to pass your kind words on to her!

Thank you for taking the time to share your experience. If you ever need any further assistance, please don’t hesitate to contact our support team at support@netbet.ie — they’ll be happy to help.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Honestly I have nothing to say but…

Honestly I have nothing to say but excellent 👏 service, speedy replies and if any issues Netbet are super quick to resolve. 6 🌟 🌟 🌟 🌟 🌟 🌟 star's for me .

September 18, 2026
Netbet logo

Reply from Netbet

Hi Alan,

What fantastic feedback, thank you! 👏

We’re delighted to hear that you’ve found our service excellent, with speedy replies and quick resolutions whenever you’ve needed help.

Your 6-star rating means a lot to us! 🌟🌟🌟🌟🌟🌟 We really appreciate you taking the time to share your experience.

If you ever need any further assistance, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to help.

Best regards,
The NetBet Team

Rated 1 out of 5 stars

Absolute sxum of a site and there is no…

Absolute sxum of a site and there is no one to held these criminals accountable,how can this kind of scam go around for this long ,people stay away from this scam you will have no luck you play big or small ,stay away highly non recommended,i play other sites but this perticular one is real scam with no luck

September 10, 2026
Unprompted review
Netbet logo

Reply from Netbet

Hi Mhammad,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your recent experience hasn’t met your expectations.

We’d also like to reassure you that NetBet is licensed by the Gambling Regulatory Authority of Ireland (GRAI), and we operate under strict regulatory requirements designed to ensure that our services are conducted fairly and responsibly.

All our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.

We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.

We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at support@netbet.ie We’re here to assist you.

Thank you again for your time, and we hope to welcome you back soon.

Best regards,
The NetBet Team

Rated 1 out of 5 stars

1500 bonus for a new players

This company advertising 1500 euro for a new customers ,I kept wagering 4 days, lost approximately 1000 ,all of a sudden the hole proces disappeared...this is so fake, that I want to trow up..guys be carefull, there's no money for free!!!!

July 15, 2026
Unprompted review
Netbet logo

Reply from Netbet

Hi Sandra,

We’re sorry to hear how disappointing and frustrating this experience has been, particularly after you had been wagering for several days and expected to receive the advertised promotion.

Promotional offers are subject to specific eligibility and wagering requirements, and we understand how frustrating it can be if an offer no longer appears as expected. We’d appreciate the opportunity to look into what happened and clarify why the promotion was no longer available on your account.

Please contact our support team at support@netbet.ie
, quoting your account details and the promotion concerned, so we can review this for you.

Best regards,
The NetBet Team

Rated 1 out of 5 stars

Awful site

Awful site. Spent 30, not one free spins activated. Most spins were not winning, those that did win amounted to less than my 40 cent stake. Don't bother with this site. It's obviously rigged, even though they say it isn't. After reading your response, which is just empty words, I standby everything i said. The payouts don't exist. Don't waste your money here.

October 9, 2025
Unprompted review
Rated 2 out of 5 stars

If you like slots then pass this crowd

Standard sportsbook which is above average I would say however they deliberately leave out certain markets on certain games for example one game you might be allowed to bet overs on cards and another in the same competition they leave out, just manipulation really. Do not go near the casino the slots are most certainly shady to say the least I played 25 bonus buys two have been profitable and when I say profitable I mean just minimal profit the rest are just dead spins it’s the most underwhelming site I’ve ever played on so yeah just don’t bother guys most sites you at least get a bit of back and forward before ya lose your few quid but this thing is a whole other level of hungry.

September 18, 2025
Unprompted review
Rated 2 out of 5 stars

The site is straightforward with no…

The site is straightforward with no unnecessary fuss and has a good selection of my favourite games. Verification was easy, and there are decent safer gambling controls. Customer service replies promptly and bonuses are good (I enjoyed the Easter specials). not instant, but acceptable. Overall, an average experience.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

This Scambling site is odds against!!

This Scambling site is odds against!!

Beware they don't let you place bets on certain tables from certain providers, always guiding you toward scam tables with fixed decks. I watched a BJ dealer scuffle the cards on table keeping the top split used on top and then put the cutting card a tenth of the way up the deck on 4 occasions. This indicates the cut of 40+ cards stay at end of the shoot being used continously and unfavourable for players, called it out and got banned from the table. NETBET then wash their hands of this saying the providers are independent. I've used many sites and have never seen these blackjack tables ANYWHERE save your money use a different site like Skybet

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

I like this site

I like this site. No fuss, all straight forward. Great selection of all my favourite games. Easy verification. Safer gambling controls. Very nice customer service agents replying in a timely manner. Good bonuses. Easter specials I enjoyed. Ok withdrawal not instant (roughly 24 hours which is not bad)

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

netbet are as good as thiefs

netbet are as good as thiefs , thel verify you first but then months later as a withdraws pending thel ask for verification documents , ya give valid ones thel come up with reason why thats not valid they want to prolong your withdrawal so u get mad cancel it and lose all winnings , there unhelpful and are there to rob your money trust me this is a dodgy site , avoid

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Netbet are refusing to allow my…

Netbet are refusing to allow my withdrawals and keep asking for documentation that I have already provided. Each new email makes another ridiculous request. For example, they required me to upload images of my credit card, which I have already done. In one series of emails I explained that my old card was out of date and I had uploaded images of the new one. Then I was asked to upload images of my driver's license, even though I had already uploaded images of my passport. Then I was told that the passport images were not legible, even though the exact same image was accepted by several other online casinos. Finally, I am being asked to upload images of of my old credit card, so I am back where I started.
It'd perfectly clear, they are using legal requirements to block withdrawals.
Just use another casino.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

I like to review online casino! this one sucks too, I have no problem with the any casino verification as long as its done right and quick, this one have sh**y site as start, lagging and keeps opening pop-up tab when you try to deposit without the deposit tool so you have to click on it and if you deposit middle of a game it will restart the game. the worst is when you win they keep your winnings and drag their feet with verification. I uploaded all requested docs before even requesting withdrawal then won 250 which is the money I despisted and withdrew - it was held - asking for bank statement that I already uploaded then when I got to their site the same statement that I uploaded kept getting rejected. uploaded another one even newer but also the system kept rejecting it. decide those are another jokers I wont waste my mental health on them gambled the 250 and said if it hit big ill chase them if I lose it I will close account as it not worth the stress. I gamle with other good online casino that do things better than this one

February 1, 2024
Unprompted review
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