Neuff Reviews 

477
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall efficiency and reliability. Customers frequently highlight the exceptionally fast delivery times, noting that orders are typically dispatched promptly and often arrive by the next day. Consumers also consistently praise the high quality of the specialized athletics equipment, such as throwing balls, durable spikes, and robust starting blocks. A few other people also felt that the friendly staff members were extremely helpful, providing expert advice and useful video guides. Reviewers additionally noted that the entire purchasing process, from finding the right products to ordering online, is completely straightforward and dependable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Product

Customers consistently note positive experiences with product, highlighting the brilliant quality of the... See more

Order

Consumers find order to be positive, frequently highlighting the smooth online process and exceptionally fast... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt, fast delivery and amazing... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent durability of items like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second order in a week as the quality of the throwing balls I ordered previously was excellent. 48 hour delivery by the reputable DHL. I will continue to use Neuff for my throws training equipment.

Company replied

Rated 5 out of 5 stars

Neuff are brilliant. I have ordered many things from them in the last few years and their service is amazing with them being posted the same day and usually arriving the next day. They also answer que... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. When they mistakenly sent one set of wrong length spike pins they efficiently sent out the right ones without delay or question. I'm very impressed, thank you.

Company replied

Rated 5 out of 5 stars

Quick replies from customer service when i contacted them for info on Shot puts they had and great at helping me choose the correct one for my son. Great prices Rapid delivery Will definitely use a... See more

Company replied


Company details

  1. Sporting Goods Store
  2. also in
  3. Fitness and Nutrition Service
  4. Outdoor Sports Store
  5. Running Store

Written by the company

Suppliers of quality athletic equipment for both competition and training since 1966


Contact info

4.9

Excellent

TrustScore 5 out of 5

477 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(477)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Discus and Javelin

Great price, easy to order, fast delivery.

October 9, 2026
Neuff logo

Reply from Neuff

We are pleased you had a good experience with us. Enjoy your throwing!

Rated 5 out of 5 stars

Great service

Great service - as usual. I'd used the wrong address and Neuff sorted it without any bother. Really quick delivery.

October 6, 2026
Neuff logo

Reply from Neuff

Thanks for the review. We are pleased it arrived safely.

Rated 5 out of 5 stars

Review

As always, an extremely punctual and efficient service, goods all safely packaged.

September 28, 2026
Neuff logo

Reply from Neuff

Thank you for the review.

Advertisement
Rated 5 out of 5 stars

Great customer service and product choice

Quick replies from customer service when i contacted them for info on Shot puts they had and great at helping me choose the correct one for my son.
Great prices
Rapid delivery
Will definitely use again in a few months when its time to replace my sons Discus

September 2, 2026
Neuff logo

Reply from Neuff

We are pleased we could help. Good luck to your son with his throwing - we have some great discus choices for him when the time comes!

Rated 5 out of 5 stars

Brilliant quality athletics equipment

Brilliant quality athletics equipment, we always come back to Neuff when we need Hammer throw equipment. Excellent customer service and fast delivery

September 1, 2026
Neuff logo

Reply from Neuff

Thank you for your orders - we appreciate your continued support.

Rated 5 out of 5 stars

Fantastic at reply to questions and…

Fantastic at reply to questions and once the item came back in stock I ordered it and the delivery was amazingly quick, arriving next day. Would highly recommend and definitely use again.

August 28, 2026
Neuff logo

Reply from Neuff

We are pleased we could help - thank you for your patience whilst we re-stocked.

Rated 5 out of 5 stars

Neuff are brilliant

Neuff are brilliant. I have ordered many things from them in the last few years and their service is amazing with them being posted the same day and usually arriving the next day. They also answer queries promptly and are really helpful with advice. I wouldn't shop anywhere else.

August 3, 2026
Neuff logo

Reply from Neuff

That is very kind of you, thank you Ruth for your review.

Advertisement
Rated 5 out of 5 stars

I telephoned in advance to arrange for…

I telephoned in advance to arrange for a high jump bar to be delivered urgently to our local track. The bar was despatched the following day and my instructions were followed perfectly with the bar arriving within 24 hours of sending.
Thank you for this great service

July 29, 2026
Neuff logo

Reply from Neuff

We are delighted the delivery was smooth. Thank you for your order.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery, no problems.

July 27, 2026
Neuff logo

Reply from Neuff

Thank you for taking the time to leave us this lovely review, Margaret. Enjoy your athletics!

Rated 5 out of 5 stars

This was my first purchase and the…

This was my first purchase and the transaction was smooth and efficient.
Products were shipped and received in record time and I was informed of the purchase status at every stage.
I would definitely recommend and purchase in the future.

June 29, 2026
Neuff logo

Reply from Neuff

Thank you so much for this, David. We hope to see you again very soon, if this is the case!

Advertisement
Rated 5 out of 5 stars

Speedy!

Straightforward order process with speedy delivery.

June 29, 2026
Neuff logo

Reply from Neuff

Thank you so much for your review. Enjoy your athletics!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. When they mistakenly sent one set of wrong length spike pins they efficiently sent out the right ones without delay or question. I'm very impressed, thank you.

June 1, 2026
Neuff logo

Reply from Neuff

Thanks for your review, Martijn, and apologies again that we initially sent out the wrong spikes. I'm pleased to hear that we were able to sort this quickly for you. Enjoy your athletics!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look