Great customer service! I reached out via live chat to ask for a first-time discount code after signing up, and Will helped me out and added one to my cart right away. Ordering was super easy—I'll com... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I usually buy filters for my car on Amazon, but after searching online, I stumbled upon NewParts.com. They carry the exact same brands I normally use, but the total price was lower, even after addin... See more
Company replied
Unlike some companies which act like they're doing you a favor, Newparts fills the order and ships fast. A progress report including tracking info is provided as well. Shipping costs are reasonable.... See more
Company replied
The brand of the part I was searching for was important for the repair for my older X5 BMW. Newparts.com had it, and they had it in stock which was also very important to me. Other euro specialist par... See more
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Company details
Written by the company
Newparts helps customers find the right part at the right price with no surprises. We offer a wide variety of OEM and aftermarket parts for domestic, Asian, and European vehicles with clear fitment details and honest, affordable pricing. Orders placed before 2:00 p.m. CST typically ship the same business day from Tennessee and partner warehouses. Our expert chat support is available daily from 8 a.m. to 10 p.m. CST to answer questions and guide repairs. Fitment Confidence is built into the catalog so customers can choose parts that match their vehicle. Kits That Fix™ bundles related components to make common repairs simpler.
Contact info
231 HOGAN ROAD, 38563, GORDONSVILLE, United States
- (615) 761-5655
- customerservice@newparts.com
- newparts.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from Newparts
Thank you for the great review! We're glad everything arrived quickly and correctly. We appreciate your support!
Newparts knows customer service!
Fast shipping! Product received as described. Great customer service with email satisfaction follow ups. I will use in the future. New parts knows customer service!!!!
October 1, 2026
Reply from Newparts
Thank you so much for the review! We’re thrilled to hear your order was smooth and you're happy with the part that you ordered!
We appreciate your business—please let us know if you need anything else to keep your vehicle running smoothly!
Great customer service
Great customer service! I reached out via live chat to ask for a first-time discount code after signing up, and Will helped me out and added one to my cart right away. Ordering was super easy—I'll come back and update my review once the parts arrive and I get them installed!
October 7, 2026
Unprompted review
Reply from Newparts
Thank you for the great feedback! We're happy to hear your ordering process was easy. Our team is always here to help whenever you have questions, and we appreciate your business!
Exactly the right part
Exactly the right part , not very much wait time. And even got a professional request for this review.Thank you , I will use this in the future.
October 7, 2026
Reply from Newparts
Thank you for the great review! We're glad everything arrived quickly and correctly. We appreciate your support!
The items were original OEM fuel…
The items were original OEM fuel injector for my Ford wind star. I tried many different options before Amazon, and refurbished. And after three sets of disappointments, I decided to get the original parts, delivery was fast. It was delivered from 2 locations. So I was a little confused at first, but the items are installed and work as intended. Thank you very much for a great price. A great item, and I will shop from you again.
October 6, 2026
Reply from Newparts
Thank you for sharing your feedback. We’re glad to hear you are satisfied with the quality and price of the part.
We appreciate your business and look forward to assisting you with your future maintenance needs.
great place to shop for Mercedes parts
price is right here, great wide variety of Mercedes parts. quality and ok shipping .
October 4, 2026
Reply from Newparts
Thank you for your feedback! We're glad that the parts are working great for your Mercedes. We truly value your trust and look forward to helping you with future parts!
Prices were very competitive
Prices were very competitive, the search for parts was easy, and the items were delivered in secure packaging. Cannot ask for more.
September 25, 2026
Reply from Newparts
Thank you for sharing your feedback. We’re glad to hear you are satisfied with the quality and price of the part.
We appreciate your business and look forward to assisting you with your future maintenance needs.
Competitive pricing
Competitive pricing. NGK tune-up kit exactly as described. Order placed and shipped same day. Thanks Newparts!
October 2, 2026
Reply from Newparts
Thank you for taking the time to share your feedback. We are glad to hear that you were happy with our pricing, product availability, and shipping.
Our team is always here to help whenever you have questions, and we appreciate your business!
good product fast shipping everything…
good product fast shipping everything worked
September 24, 2026
Reply from Newparts
Thank you for the great review! We're glad everything arrived quickly and correctly. We appreciate your support!
Reply from Newparts
Thank you for the great feedback! We're happy to hear your ordering process was easy and your delivery arrived quickly. We appreciate your business and look forward to helping you again!
Reply from Newparts
Thank you for the great feedback! We're happy to hear your ordering process was easy and your delivery arrived quickly. We appreciate your business and look forward to helping you again!
delivery was quick
September 30, 2026
Reply from Newparts
Thank you for the great review! We're glad everything arrived quickly and correctly. We appreciate your support!
I ordered two rear Advics rear rotors…
I ordered two rear Advics rear rotors for my tundra 2022, I was suprised to see signs of rust, not sure if this is why the price was more affordable than other sites. Factoring the fee to return, I decided to keep them.
September 27, 2026
Reply from Newparts
Thank you for bringing this to our attention, and we are truly sorry for the frustration! We take product accuracy and quality very seriously, and we want to make this right.
We have sent an email to help resolve this issue for you—please check your inbox at your earliest convenience so we can get this taken care of right away!
Reply from Newparts
That is great news! We are glad to hear the repair went smoothly and everything is working as it should.
We appreciate your business—please let us know if you need anything else to keep your vehicle running smoothly!
My experience
My experience:
1. I ordered plugs.
2. You sent plugs.
3. I installed plugs.
September 27, 2026
Reply from Newparts
Thank you for the great review! We're glad everything arrived quickly and correctly. We appreciate your support!
Ordered parts received and fast…
Ordered parts received and fast delivery by UPS. Parts and accesories well packed. Happy about the purchase process.
September 26, 2026
Reply from Newparts
Thank you so much for the review! We’re thrilled to hear your order was smooth and reached you quickly.
We appreciate your business—please let us know if you need anything else to keep your vehicle running smoothly!
Part arrived in short time and was the…
Part arrived in short time and was the correct part and has addressed the problem I was having - very satisfied
September 26, 2026
Reply from Newparts
Thank you for the great feedback! We're happy to hear your ordering process was easy and your delivery arrived quickly. We appreciate your business and look forward to helping you again!
Reply from Newparts
Thank you so much for the review! We’re thrilled to hear you're happy with the price and reached you quickly.
We appreciate your business—please let us know if you need anything else to keep your vehicle running smoothly!
I ordered the part with standard…
I ordered the part with standard shipping and included a note to let me receive it asap. Hitachi MAF! They sent it to me and in 2 days I was installing it on my car. Fixed all my problems and now runs great. All for less than half of local auto parts store prices. Thank you Newparts. Com
September 18, 2026
Reply from Newparts
Thank you for the great feedback! We're happy to hear your ordering process was easy and your delivery arrived quickly. We appreciate your business and look forward to helping you again!
easy to find parts
easy to find parts, fast delivery ,prices and the brands
I like and trust
September 17, 2026
Reply from Newparts
Thank you for sharing your feedback. We’re glad to hear you are satisfied with the quality and price of the part.
We appreciate your business and look forward to assisting you with your future maintenance needs.
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