Official Pets Reviews 614

VERY PROFESSIONAL, IF I CAN LEAVE MORE STARS I WOULD, I AM SO GRATEFUL I FOUND OFFICIAL PETS!

I can’t thank this team enough for always going above and beyond. My apartment building manager reached out needing additional forms completed for my pets ASAP, and they responded the very same day. They walked me through everything and sent the completed forms directly to management without any hassle.

This isn’t my first time working with them—I used their services a year ago for my previous apartment, and the experience was just as smooth then. It’s rare to see consistency like this, but their service is still absolutely top-notch.

Thank you for saving me once again—I truly appreciate how reliable, efficient, and easy you make everything!

I've used Official Pets for a few years now. They've always delivered their letters promptly, and they've been accepted by the properties I've applied to. I'll definitely be using them again next year!

The process has been perfect, thanks to Leon and his team in an easy and professional way I have my dog Astro with all the necessary papers

I’ve been working with this company for a couple of years now, and I can confidently say their service has been consistently outstanding. This is my third consecutive year using them for my ESA letter, and every experience has been smooth, professional, and stress-free.

Their team is always responsive, kind, and extremely knowledgeable. They truly provide peace of mind throughout the entire process, and their pricing is very reasonable for the quality of service they deliver.

I have absolutely no complaints—just gratitude. I’m a very happy, loyal customer and wouldn’t go anywhere else for my ESA documentation. I highly recommend them to anyone looking for reliable and professional support.

I was honestly scared at first, thinking I wouldn't have been able to get what I wanted, but I did. I met with one of the people, and they walked me through the steps that made it possible to have my cat as an ESA. I ended up crying in tears because of how happy I was when I got the forms I needed to provide to my college to get approved. A week later, the school approved me, and now I get to be with my cat again. I totally recommend this if your primary doctor or psychologist refuses to sign the papers you need to be with your pet again.

Leon and Robert provided quick service and great counseling. I have been using Official Pets for my ESA needs for 3 years now. Highly recommend their services!

This company is so kind, considerate, and motivated to make sure all your needs are met. They reached out throughout the whole process and made sure that everything was taken care of.

Leon and Robert provided exemplary service for me yet again! This is my second time getting my ESA documentation for my cats, and the entire process was professional, seamless, and swift. The team here provides expert advice, are attentive, and communicative. I could not recommend more highly.

This is my second year using OfficialPets for ESA Documentation and both years the service has been extremely swift and effective. Leon and Robert were both a pleasure to work with. Last year my letter was given to me within 24 hours. This year I received it in less than four hours from my initial online referral. Over the past year I've recommended OfficialPets to every friend/person that I know looking for an ESA letter. The best of the best.

The ESA process was so easy and thorough with Kassie. Very professional and made me feel good about my choice with Official Pets.
And I received my letter immediately.
Thanks Kassie.

This is my second time getting an ESA letter from this company — first for my dog Maximus, and now for Luna. They were amazing both times! Professional, responsive, and quick to answer calls or emails. I would highly recommend them — 10/10.

I have gotten my ESA the first time - and my ESA updated a second time when I had to move. The process was quick and seamless - and they even gave me a discount the second time around! 10/10 ☺️☺️

Quick, simple and fast!

I’ve used Leon’s services in the past and knew I could go back to him this year for my needs. He and his team helped me immediately, and I was able to obtain the necessary documentation for my dog.

Thanks to leon and Dra. Kassie for the document about my dog letter, i recommend it.🔥

Leon and Kassie has made getting my ESA letter nothing short of amazing and understanding. Within 3 hours of reaching out, I was able to get my letter for housing. Those two were nothing but kind and were so genuine with providing help. Couldn’t recommend more!!

I’ve had an outstanding experience with Official Pets, and I especially want to thank Dr. Leon and his team. They are incredibly knowledgeable, reliable, and genuinely committed to helping their clients. From the very beginning they guided me through the process with clarity and confidence. Every step of the way, Dr. Leon and his team have been patient, reassuring, and extremely helpful. They explain things in a way that makes you feel completely informed, comfortable, and supported. It’s rare to find a service where the expertise is matched with such kindness and genuine care, but Official Pets delivers exactly that! What impressed me most is how they consistently go above and beyond. Their responsiveness, thoroughness, and professionalism truly exceeded my expectations. I always felt like I was in trustworthy, capable hands. If you’re looking for a service that is honest, expert, and exceptionally supportive, Official Pets are absolutely the right choice. Highly recommended!

I've dealt with this company now for three years and they never cease to amaze me! The process is undeniably the best around. They truly care about you and your furry friend. They are friendly, compassionate and make the process very easy and not overwhelming. I'll always swear by this company and I hope you give them a shot because you won't be disappointed! They are the best at what they do !