Omer Istanbul Dental Clinic  Reviews 

An Outstanding Employee Ceylan Who Makes a Wonderful First Impression

I would like to express my sincere appreciation for Ceylan, who works as a welcoming person at Omar Istanbul Dental Clinic.

Ceylan performs her duties exceptionally well. She is always friendly, welcoming, attentive, and ready to assist patients with kindness and professionalism. As the first person patients meet when they arrive at the clinic, she plays a vital role in creating a positive first impression. Her warm, genuine smile immediately makes visitors feel comfortable and reassured, reflecting positively on the entire clinic.

Another remarkable quality is her ability to speak four languages, which allows her to communicate with patients from different countries and make them feel understood, supported, and welcome. She consistently demonstrates patience, care, and a genuine commitment to helping others.

Employees like Ceylan are a real asset to any organization. Her professionalism, positive attitude, and excellent communication skills contribute significantly to the clinic's reputation and the overall patient experience.

I would strongly encourage the clinic's management to recognize and reward Ceylan's outstanding work in every way possible. Her dedication and contribution deserve sincere appreciation and recognition. Maria Zenina

In my opinion, Omer Istanbul is a very expensive clinic, possibly one of the most expensive in Istanbul.

Initially, I was offered a preliminary treatment plan for €9,500. However, when I arrived at the clinic, the price turned out to be €36,800. That is an enormous difference, and personally, I don’t think this is fair.

My advice to anyone considering treatment here: be careful and stay alert! Before travelling, make sure you get a clear written treatment plan and agree on a realistic price range in advance. Ask what could cause the price to increase and make sure you understand all the possible additional costs.

In my case, the difference between €9,500 and €36,800 was simply huge. Please make sure you know what you are committing to financially before you travel.

I chose this clinic with complete trust and explained very clearly from the beginning what I wanted: small, delicate, straight and natural-looking teeth. I did not want large, wide or protruding teeth. I was told that the work would be redone taking these requirements into consideration. Unfortunately, the first result was very different from what I had asked for. The teeth were too large and far too protruding. I explained several times that this was not what I wanted. When I insisted that my requirements be respected, the translator and the assistant became angry, which I found completely inappropriate and unprofessional. I was the patient, and I had every right to clearly say what I did and did not accept. I was even told that this was the shape of my own teeth and that they could not be made differently. For me, this explanation was not acceptable. I had not come there to be told that I had to accept the shape they presented to me, but to receive dental work made according to my requirements. In the end, they managed to make the teeth straighter and somewhat smaller, but they still did not reach the small and delicate size that I had before and that I had requested. I also asked for transparency and paid for it, but the transparency was not provided as I had requested. The first work was finished at around 11:00 p.m., and I had a flight at 5:00 a.m. I did not have enough time to sit down calmly and properly check the result. Later, I noticed that the molars were too wide and too high, like caps, but that night I no longer had enough time to properly evaluate everything before leaving. Because there were problems, I returned to Turkey for corrections. At first, I was told that I would have to pay for the accommodation myself, even though I had returned because of the problems with the dental work. Melike intervened and, in the end, I was given accommodation again without having to pay. During this return visit, they removed my old dental work again. This is one of the aspects that I find most difficult to understand from a professional point of view: they had my old dental work itself as a concrete reference for the shape and size that I wanted. They did not have to guess what I meant by “small and delicate teeth” — they literally had my own previous work in front of them. Nevertheless, the new work was again made with teeth that were too large, too wide and too protruding. Moreover, before the new work was even placed in my mouth, I immediately saw with my own eyes that it was too large and too wide and I told them so. I find it extremely unprofessional that I, as the patient, could immediately see the problem before the work was placed, while the work had been made and presented by professionals. I was told that the work had been sent to the laboratory three times. Nevertheless, after these attempts, I felt that the main problem had still not been resolved. I even spent an entire day without teeth, waiting for the work to be completed. In the end, I could not accept the new work and was forced to go home with my old dental work put back in place. After all the procedures, pain, discomfort, time and money spent on returning to Turkey, I did not leave with the dental work I had returned for. For me, the problem is not simply that “I did not like the result.” The problem is the lack of professionalism and attention to what the patient is asking for. I explained very clearly what I wanted, repeated the same requirements, they had my old dental work as a reference, I immediately pointed out the problems with the new work and, even after several attempts, they still failed to produce what I had requested. In my experience, this clinic was unable to turn the patient’s clear requirements into appropriate dental work. For me, this is a serious issue of professionalism, communication and quality control, not merely a difference in aesthetic preference. After this experience, I started checking the reviews from other patients more carefully as well, and I found several accounts describing problems involving teeth that were too large, unsuitable shapes or the need for repeated corrections. I recommend that anyone considering going to this clinic read the reviews and experiences of other patients very carefully before making a decision. I went there with complete trust and left deeply disappointed. Based on my personal experience, I do not recommend this clinic!!!

After a few years of suffering a friend suggested me Omer Istanbul ,where I had great experiences with the personnel ,I thank all the staff and specially to Emre who helped me all the time.Finaly I’m able to smile and eat properly.

Perfect results would highly recommend. Lovely staff my dentist knows her stuff. Beautifully cleaned clinic.

Choosing a dental clinic overseas felt a little nerve-wracking, especially traveling all the way from Florida in the U.S. There are SO many clinics to choose from in Istanbul, and I did a ton of research before making my decision. From the beginning, Kate, my consultant, was wonderful to work with. Her communication, patience, and responsiveness really helped me feel comfortable and confident that I was making the right choice.

I am SO happy I chose Ömer Istanbul Dental Clinic! ❤️ My husband and I both came for treatment. He had root canals and crowns done and is extremely happy with his results. Compared with what we were quoted in the U.S., he saved about 80%!

My treatment was much more extensive—a complete smile makeover! I had an old implant removed, 3 new implants placed, and 27 crowns. It was a huge decision and a big procedure, but I could not be happier with the care I received or with my new smile. Compared with what my treatment would have cost in the U.S., I saved about 72%! 😁🦷✨

I also absolutely LOVED my translator, Aygün! ❤️ She was incredibly thorough and made sure I understood everything that was happening every step of the way. Having her there made such a difference and helped me feel comfortable, informed, and well taken care of throughout the entire process.

Everyone we dealt with was professional, caring, and made us feel comfortable throughout the entire experience. Coming from the United States for dental work is a big leap of faith, and Ömer Dental absolutely made it worth it.

I would confidently recommend Ömer Istanbul Dental Clinic to EVERYONE considering dental work in Turkey. I did the research, made the trip, and I’m so glad I chose them! ⭐️⭐️⭐️⭐️⭐️

I first visited Omer Istanbul in February, and that experience went very well. Communication before the trip was consistent and informative, and I felt comfortable returning for the next stage of my dental work.

Unfortunately, my second visit was a very different experience.

I started communicating with the office well in advance regarding my dental appointments, hotel arrangements, and other details, but communication was nowhere near as consistent as it had been during my first visit. When I arrived in Istanbul, I was taken to a different hotel than the one I had been told I was booked at. The driver did not speak English, we both had different information, and arriving at 2 AM made an already confusing situation even more stressful.

The first day at the clinic started out fine. My teeth were filed down in preparation for my crowns, leaving me with no real way to eat comfortably or go out in public because of how they looked. I was told I would return the following day at 5:30 PM to receive my temporary teeth. I was very much looking forward to that appointment because I had already gone without being able to properly eat.

At around 5 PM, I found out that my appointment had been canceled. I was extremely upset because this now meant another day unable to eat normally. After expressing my disappointment to the office manager, they did bring me in and place caps over my teeth so they at least looked better, but I still could not eat properly.

On day three I finally received my temporary teeth. They looked fine, but my bite was off, so eating was still difficult. Since they were only temporary and I was supposed to receive my permanent crowns the next day, I tried to deal with it.

On day four, my permanent crowns were placed. Visually, they looked very good, but they felt awful. The dentist made some adjustments, but my bite was still not right. My teeth were catching, I could not bite or chew comfortably, and I again went back to the hotel unable to eat properly.

The following day I returned for more adjustments. What frustrated me most was feeling like the dentist was telling me that everything was fine rather than actually listening when I was explaining that something felt wrong. I became so upset that I walked out of the treatment room because I was at the point where I was considering having the work removed.

I went to the main reception area and explained my concerns and how upset I was. They brought in the head dentist, who listened to what I was saying and made the adjustments I had been asking for. After he worked on my teeth, they immediately felt about 90% better. I returned one more time for final adjustments before my flight home and ultimately left satisfied with how my teeth looked and felt.

Overall, I am happy with the appearance of my teeth, and I do want to acknowledge that the clinic ultimately made sure I left with the work corrected. However, the communication issues, hotel confusion, canceled appointment, inability to eat properly for several days, and the stress of feeling that my concerns were not being listened to made this a much more difficult experience than it needed to be.

Unfortunately, despite being satisfied with the final appearance of my teeth, based on the service and experience during my second visit, I could not in good conscience recommend Omer Istanbul to someone else.

I deeply regret choosing Omer Istanbul Dental Clinic. The treatment I received has caused ongoing pain, financial loss, and serious dental complications that began immediately after I left the clinic.

Within days of returning home, I developed a severe gum infection on the left side where the clinic placed a crown on my existing implant. My dentist confirmed that the crown was made in the wrong size, leaving a gap that traps food and bacteria. This has caused swelling, soreness, and risk of jawbone damage. I now have to clean the area multiple times a day just to manage the discomfort.

On the right side, the situation is even worse. The clinic placed two gold crowns, but the teeth were shaved excessively and improperly, despite gold crowns normally requiring minimal shaving. I repeatedly told the coordinator—both in writing and in person—that the tooth was extremely sensitive and likely needed a root canal. I waited three days with no specialist evaluation, even though they promised one. As soon as I returned home, I needed an emergency root canal, which damaged the crown. The second gold crown may also require a root canal due to their aggressive preparation.

For nearly six weeks, I have been unable to eat normally and have endured constant pain. My dentist in the U.S. documented all issues clearly, including gaps between the crowns and improper shaping. I provided all evidence to the clinic, yet they dismissed my concerns and repeatedly hid behind “warranty” instead of acknowledging their negligence. They even asked me to spend over $2,000 to fly back, despite the problems starting immediately after treatment.

There was lack of information about the process, schedules were unclear, I was not listened to when I kept complaining about my pain and asking for root canal, the root canal treatments were not wanted to be carried out even though the teeth were in severe pain

The clinic’s refusal to take responsibility, lack of transparency, and poor workmanship have caused me significant suffering. I strongly advise anyone considering Omer Istanbul Dental Clinic to think twice. My experience has been a clear case of negligence, and I am still dealing with the consequences.

They are not serious, they just want to continue attracting tourists to keep the business flowing. I also found other comments of patients with treatments that went really wrong, just search on internet.

Please note that if you have any problem later, they might accept to fix it but all costs to go to the clinic are at your own.
They give 10 years warranty on the material, but it’s useless because if you have a problem it’s cheaper to correct it in your country than go back to Istanbul for a few days paying airplane tickets, hotel, meals and taking days off from work.
Sometimes what looks cheaper is really expensive!

I am writing this so no one goes to Omer Dental of Istanbul. I want this review to be seen every time somebody pulls up their name on here

I made another review which I was forced to during the procedure. Cant remember which Platform to be honest. But I Can Only say RED FLAG! I was traumatized!
I had various problems with them, too—right there on site. They lied to me about the treatment and gave me bad advice; I never should have had more crowns put in, given the condition of my natural tooth structure. Everyone told me something different, and in the end, they tried to force Botox on me, claiming I wouldn't get a warranty otherwise. Once I got home and realized the full extent of the situation, I wrote to ask what should be done. They said they would fix everything for free; when I asked how, they said they would remove all the dead nerves and perform root resections—procedures that my dentists in Germany said wouldn't have saved the teeth anyway. So, I told them I was going to have the whole matter handled elsewhere by a dentist who actually knew what they were doing—whereupon I was subjected to severe threats via WhatsApp and phone. I then had a lawyer friend of mine—who lives here in Germany and is Turkish—draft a letter. That put a stop to it. Things would have likely ended that way sooner or later anyway; after all, what could they really do? There’s no getting your money back. And I couldn't care less about their so-called warranty. Oemer only achieves good results if your teeth are already in good shape—basically healthy to begin with. In that case, they might withstand being ground down drastically. Otherwise, probably not. Apart from that...I asked for Single crowns and got blocked.
Oemer only work for moneyand does not care about Health. Their teeth shine bright Like diamonds but inside its all trash.
Edit: And no, you won't be getting any more information from me! I’ve had enough trouble with you, and you’ve shown yourselves to be more than uncooperative. Case closed!

Outstanding experience with Omer Istanbul – highly recommended!

I had an amazing experience with Omer Istanbul from start to finish. The entire team was professional, welcoming, and made me feel comfortable throughout the whole process.

A special thank you to Yahya, who supported me every step of the way. He was always available to answer my questions, provide guidance, and make sure everything went smoothly. His dedication and care made a huge difference and gave me complete confidence throughout my treatment.

I am absolutely thrilled with the results. My new smile and new teeth look fantastic, and the outcome has exceeded all my expectations. The quality of the work, the professionalism, and the level of care I received were truly exceptional.

I highly recommend Omer Istanbul to anyone considering dental treatment in Istanbul. You will be in excellent hands from beginning to end.

Totally satisfied with the service from the beginning. was initially contacted by an employee called Merve and she followed me up to the end, always available. My transport to the clinic and back to the airport was organized and so was accommodation. This was Very useful. My translater Shirley was also very helpful. My allocated dentist was Esma and she is highly skilled and everything went well with my crowns and implants. Highly recommend.

After many dental problems, I'm finally happy with the final result of my visit to Omer Istanbul Dental Clinic Turkey. The service, professionalism, and courtesy of the staff are luxurious. The clinic and its facilities are excellent. The doctors are very professional and kind. You feel at the center of attention and have complete confidence in the procedures. I'm very grateful and happy with the end result. The doctors are very professional and kind. You feel at the center of attention and have complete confidence in the procedures. I am very grateful and happy with the final result. Thank you very much, Dr. Ömer and Dr. Ömer 😁❣️

Im very happy with my new smile top clinic in istanbul

Dr Adam told me shoe me your teeth and then I see it

Very bad experience and quality had crowns put in not even 2 months later bottom row fell out messaged them on WhatsApp no reply went to a dentist in Sydney for better review and the crowns they put in was the cheapest quality with cheapest glue method highly not recommended

Magnus you are great!

From the day I made my first inquiry to the last day when the crowns were set this was an incredible experience. I will admit coming from the United States to Turkey to get this done made me a bit scared. But once I was here the staff put any fear I had to rest. Their professionalism and attention to detail was incredible. Working with Taylan each day was as smooth and professional as anything I could have done back home. He made sure all of my questions were answered, relayed any messages from the doctors that I wasn’t understanding, and followed up with me each evening to see how I was doing. I ended up with 4 extractions, 6 root canals, and 28 crowns. Each step of the way the care was amazing and my comfort was the number one priority. As we got done with the dental work and moved into the crowns and placement the doctors attention to detail impressed me. I was happy with the way they looked the first time they were put in but they were not satisfied and took the time and made sure each detail was perfect. I could not be more thankful and appreciative of how they took care of me. There is no way to put into words my true appreciation of the way they took care of me and I can already feel the confidence rising as I no longer have to feel ashamed of my smile. I would recommend them to anyone who is interested. The savings from traveling here compared to the states was incredible. Even with my flights it was close to only 25% of the cost back home.

An exceptional experience from start to finish
Rima provided impeccable support — precise attentive and truly reassuring, offering a level of care worthy of a high-end service
Dr Habib Aslan treated me with rare delicacy remarkable patience and outstanding professionalism I felt no pain at any stage and the result is beautiful
The clinic is elegant well-organized and the welcome is warm while maintaining a premium atmosphere
I highly recommend Clinic Omer an address of excellence in Istanbul

It was a good experience with dentists and the place was beautiful and clean.Shirley was amazing too work wit so polite, kind and professional.

I am very happy I chose Omer Istanbul for my veneers. Everything was coordinated very smooth from the transfer, hotel, and the procedure at the clinic. Selma did an excellent job communicating with me through the entire process while I was there and I am very satisfied with my results.