O'Neill Nederland Reviews 2,944

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 4 out of 5 stars

For a nylon suit quite warm and flexible. Quick delivery. Was fortunate enough to find my size on sale. Always nice when a wetsuit company has a small tall version, much appreciated as a slender... See more

Rated 1 out of 5 stars

I ordered a few weeks ago, at the begining of the December Sale. Receive an email with a link, but no confirmed date of delivery. Status has not changed since, no reply to my email to Support / Custom... See more

Rated 5 out of 5 stars

Very good experience! Very customer friendly! O'neill made bikinis especially for me as I have a rubber accelerator allergy. This allows me to keep swimming and wear a bikini on holiday, thank you O'n... See more

Rated 5 out of 5 stars

The delivery was on time and the products in great shape. As for the web store itself was easy to navigate and well informative. My only complaint is that i would like to have the same products as the... See more

Company details

  1. Surf Shop
  2. Activewear Store
  3. Clothing Store
  4. Ski Shop
  5. Snowboard Shop

Written by the company

O'Neill, het originele surf-, sneeuw- en lifestylemerk uit Californië, werd in 1952 opgericht toen een jonge man genaamd Jack O'Neill zijn passie voor surfen gebruikte om de strijd aan te gaan met de oceaan. Jacks aanvankelijke visie om functionele en innovatieve surfproducten te maken vormt nog steeds de kern van alles wat het bedrijf doet. Van het eerste neopreen surf wetsuit en boardleash tot 's werelds eerste boardshort zonder naden. O'Neill zal zich altijd blijven inzetten om zijn reputatie als een van 's werelds toonaangevende surf-merken uit te bouwen.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order never received, no support since

I ordered a few weeks ago, at the begining of the December Sale. Receive an email with a link, but no confirmed date of delivery. Status has not changed since, no reply to my email to Support / Customer service and Contact Number is no longer in use. Just hoping and praying that my order will arrive at this point. No customer support at all so why order again!

December 5, 2023
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Rated 1 out of 5 stars

I never received it

November 27, 2023
O'Neill Nederland logo

Reply from O'Neill Nederland

Dear Antonios,

Thank you for your review.

We are sorry to hear that you have not received your order.
According to the tracking information your order shows up as delivered.

We have checked your request and seen that one of our customer service representatives has responded and offered you the best possible compensation.

We apologise for the inconvenience.


Kind Regards,
Team O'Neill Europe B.V

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Rated 5 out of 5 stars

Very good experience

Very good experience! Very customer friendly! O'neill made bikinis especially for me as I have a rubber accelerator allergy. This allows me to keep swimming and wear a bikini on holiday, thank you O'neill!!

June 30, 2023
Unprompted review
Rated 4 out of 5 stars

Epic 6/5/4 hooded

For a nylon suit quite warm and flexible.
Quick delivery.
Was fortunate enough to find my size on sale.
Always nice when a wetsuit company has a small tall version, much appreciated as a slender tall guy.

The chin part of the cap is quite restrictive, could do with a better moulding.

December 15, 2022
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Rated 3 out of 5 stars

I was very happy about the quick…

I was very happy about the quick delivery, the communication per email and the products as well. There is only one point for approvement. I ordered 2 products in sale with extra discount (when you buy 2 products in sale). One of the product turns out to be too big. I can only send it back but it is not possible to receive a smaller size (this acc. to the O'Neill website). And therefor, I have no extra discount which was the reasson to buy 2 products in sale.

September 22, 2022
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Reply from O'Neill Nederland

Dear,

Thank you for your review.

Our advice is to contact our customer service and ask about the possibilities so that they can offer you the best possible solution.


Kind Regards,

Team O'Neill

Rated 4 out of 5 stars

Good experience

Overall, good experience.
I feel like the bikini could fit better though. I am between sizes and even though I sized up, it still digs in the back and underarm area a little bit while the bottoms are a bit lose.
But for the price, it's still pretty good

August 22, 2022
Rated 5 out of 5 stars

Perfect fit

Perfect fit, good quality

July 7, 2022
O'Neill Nederland logo

Reply from O'Neill Nederland

Beste Emilia,

Hartelijk dank voor je review!

Als een bedankje geven we je graag een 10% kortingscode die je kan gebruiken op onze website.

Een van onze support medewerkers zal deze per mail naar je toesturen.

Met vriendelijke groet,
O'Neill Europa

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