Optery Reviews 

218
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers had a great experience with this company. Customers deeply appreciate how thoroughly the service removes personal information from the internet, saving them countless hours of tedious work. People also find the regular progress updates, detailed summaries, and visual screenshots very helpful for confidently tracking their digital footprint. Reviewers frequently mention how easy the platform is to use for keeping sensitive data safe. Some reviewers were not happy with the results, noting that their personal details were still visible online after months of active service. Others felt that the ongoing subscription model was frustrating when information frequently reappeared over time.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as fast, professional, and... See more

Website

Reviewers mention ambiguous feedback about website features and accessibility. While many consumers praise... See more

Subscription

Users describe ambiguous interactions with subscription, with some customers expressing high satisfaction... See more

Product

Customers had ambiguous experiences with the product. While many reviewers highly recommend it and report a... See more

User experience

Reviewers have mixed experiences with user experience. Some consumers report that logging in is a nightmare... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge shout-out to Optery and their whole team! Your service is amazing: fast, professional, and thorough. I also want to acknowledge Optery for expanding services to South Africa, Australia... See more

Company replied

Rated 5 out of 5 stars

Since joining Optery, my robo calls have stopped. I ws getting six to ten a day, every day. Once subscribed, they have stopped. Been over six months. Money well spent. The amount of web sites that lis... See more

Company replied

Rated 5 out of 5 stars

Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more

Company replied

Rated 5 out of 5 stars

So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more

Company replied


Company details

  1. Security Service

Written by the company

With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.


Contact info

4.1

Great

TrustScore 4 out of 5

218 reviews

5-star
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1-star

No recent history of asking for reviews

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4.1

All reviews

(218)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service! Optery has made a huge difference since launching in South Africa

A huge shout-out to Optery and their whole team! Your service is amazing: fast, professional, and thorough.

I also want to acknowledge Optery for expanding services to South Africa, Australia, and New Zealand on 18 March 2026. Before they launched here, we knew our data was being sold, but we had no reliable company to help us remove it.

If you haven't tried Optery yet, give them a shot. Highly recommended! I joined in April 2026, a month after the SA launch, and I haven't looked back. Try a free scan to see how many data brokers hold your personal information, then join and get your data removed.

I'd personally recommend going with the Ultimate tier. It covers custom removals for even the most stubborn data brokers, plus you get 24/7/365 support directly on their website.

Thank you, Optery, for the amazing work you do!

August 9, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for the kind words and for being with Optery since shortly after our launch in South Africa! We’re glad to hear the service has made a meaningful difference for you.

Please feel free to reach out anytime if there’s anything we can help with!

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Rated 5 out of 5 stars

Since joining Optery

Since joining Optery, my robo calls have stopped. I ws getting six to ten a day, every day. Once subscribed, they have stopped. Been over six months. Money well spent. The amount of web sites that listed my personal information was totally unknown to me. Wow, there's a lot of companies that buy your information. Have even used their report marketers service to report the few companies that got through their scans. Best money I ever spent, just for a silent phone.

January 8, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your experience.

It’s great to hear that the unwanted calls have stopped and that you’ve been able to see just how much of your personal information was available online.

We also appreciate you making use of the reporting tools for anything that needed additional attention.

Thank you for trusting Optery with your privacy and for taking the time to share your results.

Rated 3 out of 5 stars

It looks like they removed things, but....

It looks like they removed things, but my Spam emails and calls actually increased. I'm on my third and final year. It isn't worth $200 per year to me.

August 7, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations.

While removing personal information from data broker sites can help reduce online exposure and potential sources of unwanted contact, there are many other sources of spam calls and emails that fall outside of data broker removals.

We’d like to review your account directly to better understand the removals completed over the course of your subscription and your current exposure. We’ve requested your contact information through Trustpilot so we can locate your account and take a closer look.

You can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.

Rated 5 out of 5 stars

The absolute best

The absolute best. I had used others who have nowhere near the clout Optety has and thus was not expecting the great results. I was exposed everywhere and now I’m not. They are worth every penny.

August 3, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your wonderful review!

Protecting your privacy is an ongoing effort, and we're grateful you chose Optery to help with that journey. Hearing that you feel we're worth every penny means a lot to our team.

Thank you again for your trust and support!

Rated 5 out of 5 stars

The support staff were in constant…

The support staff were in constant contact with me with assistance for cancelling my subscription to their service. Not that there is anything wrong with the service, it just wasn’t for me. The support was great and much appreciated

July 29, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for your kind words! We're glad we could assist and appreciate your feedback. Thanks for trying Optery!

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Rated 1 out of 5 stars

horrible experience with the website

horrible experience. after a year of ok service I got a notice that it would auto-renew. I did not want to do that. The links provided in the email did not work. I attempted to sign on to the website and was confronted with one of those GD gotcha screens with tiny blurry pictures that as a 78 year old I could not read nor enlarge. I am enraged by those and cancel any organization that uses them. I cant cancel my account because I cant sign into it. I tried resetting the password twice and both times it times out in less than 30 seconds, something I have never seen before. Customer service is only by email. We'll see if they will cancel it. Frankly the results they provided, about 50%, are not worth the hassle.

July 27, 2026
Unprompted review
Optery logo

Reply from Optery

We're sorry the cancellation process was frustrating. That's not the experience we want you to have, and we'd like to help make this right.

If we're understanding correctly, the main thing you need is to cancel your account so it doesn't auto-renew. To get that sorted quickly, please email us at support@optery.com with the email address associated with your account, and our team can help you directly. (We've also requested your contact info via Trustpilot in case that's easier.)

We send the auto-renewal reminders so customers have a heads-up and the chance to make changes before being billed. The image verification step (CAPTCHA) is intended to protect accounts from unauthorized access. We understand that it adds friction and certainly don't want it to feel like a barrier.

We're sharing your feedback with our product team, since we want every part of the experience, including cancellation, to be as easy as possible. Please reach out when you can so our team can resolve this matter for you promptly. We appreciate you taking the time to flag this.

Rated 1 out of 5 stars

Absolute garbage service

Absolute garbage service. I paid for 2 months and STILL had my information ALL OVER the internet.

July 20, 2026
Unprompted review
Optery logo

Reply from Optery

We're sorry to hear this was your experience.

Removals don’t happen instantly. Each data broker has its own process and timeline, and some are known to be more difficult or slow to update. In some cases, profiles can also reappear, which is why we continuously monitor and re-submit removals while your plan is active.

You can learn more here: https://help.optery.com/en/article/after-upgrading-how-long-does-it-take-for-my-profiles-to-be-removed-zk72f4/

We just requested your contact information through Trustpilot. With that we can locate your account and investigate your concern further.

If preferred, you can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.

Rated 5 out of 5 stars

Optery is thorough and methodical

Optery is very thorough, going state-by-state to remove your information where you might not have thought to look. I would have kept the plan if I could have afforded it. I can't right now, but I do recommend it for people who wish to guard their privacy, especially their physical location. They are methodical, and that helps me to feel a little bit safer in this world.

July 15, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for taking the time to share this review. We're glad to hear that our state-by-state approach gave you a sense of security, and that you noticed the level of detail we put into finding where your information may be listed.

Thank you again for your kind words and for trusting us with your privacy.

Rated 5 out of 5 stars

Even the $3.99 month option was very…

Even the $3.99 month option was very effective. Within one month's time so much of my information was removed. When I Google search for my name, the results are much cleaner and only show what I don't mind being public.

July 12, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing this. We're glad to hear the $3.99 plan has already made such a difference and that your search results are looking cleaner. That's exactly the kind of result we work hard for. If you ever need anything, our support team is here 24/7. Thanks again for choosing Optery.

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Rated 5 out of 5 stars

Thank you, Optery!

Optery keeps you up to date with the status of your data removal from so many different websites. I was unaware of how many websites were showing my info everywhere online, and feel much better for having used them.

July 6, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing this. We're glad Optery has helped you get a clearer picture of where your information was showing up online.

Protecting your privacy is exactly what we set out to do, so it means a lot to hear it's made a real difference for you. Feel free to reach out to our support team at support@optery.com anytime if you need assistance.

Rated 5 out of 5 stars

They helped me during a difficult time

This company really helped me when I was being harassed by someone online, they had found all of my previous addresses and were able to get ahold of my Mother and Fathers phone numbers including mine aswell, I cant speak on their customer service as I never had to contact anyone in support but the subscription really gave me peace of mind while that whole ordeal was going on, I would honestly reccomend this service

December 1, 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your feedback. We're really glad Optery could be there for you during such a challenging time and help bring you some peace of mind.

It means a lot to know our service made a real difference when it mattered most. Thank you for trusting us, and please know our customer support team is available 24/7 if you ever need any assistance.

Rated 4 out of 5 stars

It works fine, quick , easy

It works fine. Unable to verify past work emails or old emails tied to old LinkedIn accounts.

July 5, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for the feedback! We appreciate you flagging the issue with verifying past work emails and old LinkedIn accounts — that's helpful for us to know. We'd love to dig into this further with you to see what's going on; feel free to reach out to our support team with more details so we can look into it and improve that experience.

Rated 5 out of 5 stars

Highly recommend their software

Highly recommend their software. Does what they suggest.

July 3, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for the kind words and the recommendation! We're really glad to hear that Optery is delivering exactly what you expected. If you ever need anything or have suggestions for how we can make it even better, don't hesitate to reach out. We appreciate you taking the time to share your experience!

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Rated 5 out of 5 stars

The timely reports kept me abreast of…

The timely reports kept me abreast of the progress. They were able to do what I had tried to do for years. Thank you for great quality and courtesy.

June 30, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you, Wanda! We're so glad the reports kept you updated and that we could finally help you get this done. Really appreciate your kind words. Please feel free to reach out to support@optery.com if you have any questions.

Rated 5 out of 5 stars

Optery has really help to protect my…

Optery has really help to protect my privacy - and acted quickly and efficiently. Honestly I was surprised at the number of data providers out there that share private information. Thank YOU Optery - you rock!!!

June 26, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for the wonderful review! We're glad Optery has been effective in protecting your privacy. You're right — the number of data brokers sharing personal information can be surprising. We're here to handle it so you don't have to. We appreciate your trust and support!

Rated 5 out of 5 stars

Customer service is prompt in replying

June 24, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for the kind words! We always aim to respond as quickly as possible. If you ever need anything, don't hesitate to reach out to us at support@optery.com.

Rated 5 out of 5 stars

I don’t usually take the time to write…

I don’t usually take the time to write reviews, but I am absolutely hopping mad.

I signed up for [Optery], and they managed to remove my personal information from 400+ data broker sites.

What makes me angry is what happened afterward.

Once they removed me, I realized my spam dropped to almost nothing. I used to get absolutely mail-bombed with spam emails. It was so bad that I had to move my domain to [Fastmail) just to have any hope of controlling my inbox.

Now it’s obvious what was happening: bots, spammers, and other automated systems were pulling my information directly from the data broker databases that Optery removed me from.

Even my spam calls finally started going down.

I am furious that I found this out so late. I’ve been dealing with endless spam calls and email bombardment for years, and all this time my personal data was just sitting out there, feeding these systems.
It takes a while to get off those 400+ data broker sites but be patient, it is worth the wait!!!!!

June 24, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing this! We know it's frustrating to realize how long data brokers were fueling your spam, you shouldn't have had to deal with that for so long.

We're glad Optery made a real difference, and we appreciate your patience through the process.

If you have any other questions, please feel free to reach out to us at support@optery.com.

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Rated 1 out of 5 stars

OPTERY WILL EXPLOIT YOU FOREVER!!!!

I used Optery to check whether my personal information was available online. Before using the service, I searched for my name on Google and could not find any results containing my personal information.

After running an Optery scan, the service reported only one result on Bing related to my name. Since there was only a single result, I cancelled my subscription.

Exactly one week later, I searched my name on Google again. This time, my name, email address, phone number, employer, and job title all appeared on the first page of search results. I have never publicly shared that information myself.

It's a scam that'll exploit you to hook you on a subscription forever.

May 5, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback.

We want to be clear that Optery does not add, publish, sell, or share customer information with search engines, data brokers, or other third parties. In fact, we mask customer data when submitting opt out requests to protect our customers. More information here: https://help.optery.com/en/article/how-optery-secures-your-data-a1uw2d/

We just requested your contact information through Trustpilot. With that we can locate your account and investigate your concern further, e.g. review your exposure report, the Google search results you mentioned, etc.

If preferred, you can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.

 We take feedback like this seriously and appreciate the opportunity to review your account and address your concerns properly.

Rated 5 out of 5 stars

Great customer service

Great customer service! Quick response and able to solve the issue I was facing while enrolling.

June 5, 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback.

It's great to hear that the issue was resolved quickly and that your enrollment experience ended on a positive note.

We appreciate your support and the opportunity to help protect your privacy.

Rated 1 out of 5 stars

If your life is on the line lower your expectations

Had it for almost a year now and it can't seem to finish the job.
Dont expect much if your life is in danger!

For several years now these companies have existed and the entire industry is one big scam.

The laws in California make it to where your private information is available again a year after meaning that you have to pay a subscription service to have privacy.

God forbid you have a stalker or somebody trying to kidnap your kid or if you have somebody in another country looking up your public records with a simple search and deciding to steal your parents retirement.

The sites even make extrapolations that people that lived in your house 10 years before you were there or somehow your sibling.

Let's not pretend that internet services are hard work.

They are initially and then they have difficulties as they arrive but the majority of it is automated.

10 months in and still a lot of sites have no results.

It really does seem like they draw out the process especially during the first three to six months in order to milk you for more money while making it look like they're doing something.

With as much heinous criminal activity and mental illness in the world today it is unacceptable how long this process takes.

The fact that my life wasn't taken while waiting for them to get their crap together is a miracle.

October 10, 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations, especially given the concerns you’ve raised around personal safety and privacy.

When we help customers remove information from data broker sites, our goal is to reduce online exposure and make personal information more difficult to find. However, removals are not always permanent. Data brokers have different policies regarding opt-out requests, and some may republish information or stop honoring previous opt-outs after a period of time. This is one of the reasons ongoing monitoring and repeat removals are an important part of the service.

We also want to clarify that Optery does not sell or share customer information with data brokers or other third parties. Our role is to help customers reduce their online exposure by identifying and removing personal information from sites where it appears.

We would like to review your account directly to better understand your current exposure, verify the removals completed to date, and identify any listings that may still require attention. We’ve requested your contact information through Trustpilot so we can locate your account and investigate further.

You can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case. We take feedback like this seriously and appreciate the opportunity to review your account and address your concerns properly.

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