Old Republic Home Warranty Reviews 

Very helpful! Always takes good care of my family.

The wait time of over 2 hours to get a representative on the phone to set a call-back of a technician was absolutely ridiculous.

Fast, Reliable & great customer service
Indoor Quality Service was the company sent to repair Ac they were excellent the technician that came Matt was Great
Would highly recommend

Very good and timely service!

If there is less than one star I would choose it ,
This is my first year with them and I will not renew them or recommend them to even my enemies . They lack professionalism and they don’t have any customer support they only stand by their vendors not the customers .
First issue , I called them 35 days after the service order was completed with the same problem and instead of ordering a new service with No charge but Nope they didn’t care and charged me again for a new service, then here is the big surprise,They charge me deductible and the account shows the work was completed for a service I never even received.
I can’t believe this would ever happen
This is fraud and I can’t get a hold of anyone to help me out. What a scammers
If I have to sue them and the repair company who allegedly fixed my appliance I will .

Honest , quick repair . Polite.professional

The service man was the best person we have ever had

Quick, fast service.

I filed my claim online. Quick and easy.

He came out immediately and worked until it was repaired. This is the fastest response ever

Service was prompt. Technicians extremely knowledgeable and polite. We had to wait about a week for a part, but as soon as they received the part they scheduled a time to complete the repair. Excellent customer service.

I was on the phone simply waiting,,, for over an hour three times.
The contractor Pipe Medic, was telling me the pipe leak was outside the house therefore I was to pay him directly if I wanted it to be fixed,,,,, this same pipe was suppose to have been repaired by him before,,,, just 60 days prior,,, he never said it was a NOT covered job then, I had to have H&M plumbing come out and do the repair ….. this all cost me service fees. And time.
I have no idea where you get your repair men but this kind of service is not what I signed up for.
The pipe leak above was in my basement not outside the structure,,,, look at your complaint records which I had to stay on the phone and wait till someone picked up the line.
As an added note; H&M plumbing also had to be called back as the pipe under my sink was leaking again after the plumber left,,, I call them asked them to come back and fix it, but they said they needed a new job number and then they would repair their leak.
I pay $840 a year for your warranty but it appears I am not getting much for it.

Great phone conversations to setup service and then the service providers called right away and scheduled right away. Thank you.

I had a repair job that ORHP's contractor could not address in the tome required. Therefore I was given permission to hire an outside contractor to do the work. The job cost me $4000+ dollars. I am being reimbursed only $1300+ dollars. Halfway would have been nice.

Repair person was very knowledgeable and knew exactly what to do in a timely manner

This was one of the worst service experiences I’ve had. The technician claimed the AC problem was fixed, but the unit still does not cool properly and the original issue was never resolved.

What is even more frustrating is the complete lack of accountability. I have called the office multiple times, but no one answers the phone. I left several voicemail messages, and not a single call has been returned. No one has contacted me to acknowledge the problem, apologize, or arrange a follow-up visit.

A company should stand behind its work and take responsibility when a repair doesn’t fix the issue. Instead, I was left with a malfunctioning AC unit and absolutely no customer support. If a company cannot be reached after taking your money and refuses to respond when their repair fails, that says everything about their commitment to customer service.
I cannot recommend this company based on my experience.
I was referred to another company, who did the initial check , again never heard from them , when I call your customer service, stay on hold for hour and half then respond to call the company which not answering the phone , I am stuck , I don’t know what to do , why I west my money to get useless home warranty don’t help , I would contact with privet third party more convenient. If any one reading my review, please contact me to solve this suffering .

They were efficient, knowledgeable, and polite. I will definitely use them again.

Worst experience of my life
No one contacts me. Please call me I need to change deliver date of washer machine