Pacific Packaging Australia Reviews 1,993

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, sometimes even within a day or two. The products are frequently described as high quality, durable, and exactly as advertised, meeting various needs from gardening to commercial use. Many people appreciate the ease of the online ordering process and the helpful customer service, making repeat purchases a common occurrence. However, some customers also noted issues with delivery, including orders not arriving, being delivered to the wrong address, or experiencing complications with delivery points. A few other people also felt that there were problems with incomplete orders or damaged items upon arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Product

Customers consistently note positive experiences with product quality, describing items as great, strong, and... See more

Order

Reviewers mention positive feedback about the order process, frequently highlighting its ease and efficiency.... See more

Service

People report positive experiences with service, often highlighting the ease of dealing with the company,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as very good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order on Monday night and the package was delivered early Wednesday morning. To me, that is pretty good service. I received several emails updating me on the delivery stages. Many thank... See more

Company replied

Rated 5 out of 5 stars

i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... See more

Company replied

Rated 5 out of 5 stars

I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.

Company replied

Rated 5 out of 5 stars

Easy website to use and kept informed of status of shipment while being able to track it. The product arrived in the estimated time frame. Overall, a positive experience.

Company replied


Company details

  1. Packaging Supply Store
  2. Business to Business Service
  3. Packaging Company
  4. Plastic Bag Supplier
  5. Polythene and Plastic Sheeting Supplier

About Pacific Packaging Australia

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery

Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.

From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.

Why Businesses Choose Pacific Packaging Australia

  • Industrial-grade packaging solutions built for demanding Australian conditions
  • ISO 9001:2015 certified quality management systems
  • Fast dispatch and Australia-wide delivery from multiple warehouse locations
  • Bulk pricing and wholesale supply options available
  • Trusted by thousands of Australian businesses nationwide
  • 5-star rated customer service backed by a price beat guarantee

Our Packaging Solutions

  • Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
  • Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
  • Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
  • Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.

Fast Australia-Wide Delivery

With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.

Committed to Quality & Sustainability

We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.

Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.

Shop With Confidence

Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

fast shipping with tracking

fast shipping with tracking, good products

June 12, 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Mathew!

We’re delighted to hear you were happy with the fast shipping, tracking updates, and the quality of our products. We know how important it is to receive orders quickly and stay informed throughout the delivery process, so it’s great to know we delivered on both. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Have bought from them before and as…

Have bought from them before and as always; great service, easy to deal and a great product.

June 10, 2026
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Reply from Pacific Packaging Australia

Hi Colin, glad to hear you're happy with our bags. It's a pleasure to provide you with great service. Thanks for your very kind review.

Rated 5 out of 5 stars

Simple ordering process

Simple ordering process, fast delivery

June 16, 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Kate!

We’re delighted to hear you found the ordering process simple and that your order arrived quickly. Providing an easy online shopping experience combined with fast, reliable delivery is something we work hard to achieve. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Good products and great service

Good products and great service

June 8, 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Steve!

We’re delighted to hear you were happy with both our products and the service you received. Providing quality packaging solutions backed by reliable customer service is what we strive for every day. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Prompt service

Ease of ordering and quick delivery

June 15, 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Jay!

We’re delighted to hear you found the ordering process easy and were happy with the quick delivery. Providing a smooth customer experience from checkout through to delivery is something we work hard to achieve. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, John!

We’re delighted to hear you were impressed with the delivery time. We understand how important it is to receive orders promptly, and our team works hard to dispatch orders as quickly as possible. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

great product fast delivery

great product, fast delivery, exactly what I wanted

June 10, 2026
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Reply from Pacific Packaging Australia

Hi Justin, thanks for your feedback and kind review. It's great to hear how satisfied you are with the bags. Thanks again.

Rated 5 out of 5 stars

Quick and easy purchase

Quick and easy purchase. Fast delivery.

June 8, 2026
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Reply from Pacific Packaging Australia

Hi Russell, great to hear your experience with us was easy and fuss free. Thanks for your feedback and kind review.

Rated 5 out of 5 stars

Good strong bags

Good strong bags. Quick delivery with no problems. Thanks

June 1, 2026
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Reply from Pacific Packaging Australia

Hi Josh, glad to hear you're happy with your firewood bags. Also glad to hear your items were delivered quickly. Thanks for your kind review.

Rated 5 out of 5 stars

Great quality planter growbags, very strong.

The order process very smooth and quick delivery to NSW.

June 4, 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Ian!

We’re delighted to hear you found the planter grow bags to be strong and of great quality. It’s also wonderful to know the ordering process was smooth and that your order arrived quickly in NSW. Providing durable products backed by efficient service is exactly what we strive for. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised

June 5, 2026
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Reply from Pacific Packaging Australia

Hi Ted, thanks for your kind review. Glad to hear your items were delivered as promised.

Rated 5 out of 5 stars

Always arrive in fast time and easy to…

Always arrive in fast time and easy to deal with

June 5, 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Ted!

We’re pleased to hear your order was delivered as promised. Providing reliable service and meeting our delivery commitments is something we take great pride in. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

At the moment I have not received my…

At the moment I have not received my order. Transport a major problem. I have had to stand down my workers not very happy. Big money loss.

June 5, 2026
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Reply from Pacific Packaging Australia

Hi Roger, thanks for your feedback and review. I believe the issue with delivery was due to an incomplete shipping address provided by you when the order was placed. Hence the delay inn delivery. This was eventually rectified and the carrier notified. For future orders, please ensure the full and correct address is entered so as to avoid any issues arising. Glad to see you eventually received your order albeit a few days late. Again, if there are any issues going forward, please do not hesitate to contact us as we'll be most happy to help.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery time, great communication when item arrives.

June 2, 2026
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Reply from Pacific Packaging Australia

Thank you Ryan for your positive feedback much appreciated

Rated 5 out of 5 stars

Super Quick Delivery

Ordered some grain bags online for delivery to Broome and got them within 5 days.

June 2, 2026
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Reply from Pacific Packaging Australia

Thank you Graham for your positive feedback much appreciated

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, so no disruption to my business, so service was outstanding. Thank you

June 2, 2026
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Reply from Pacific Packaging Australia

Thank you Suzanne for the positive feedback much appreciated

Rated 5 out of 5 stars

Reliable

Quick and reliable

June 1, 2026
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Reply from Pacific Packaging Australia

Thank you Nathan for the positive feedback much appreciated

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