Particle Reviews 6,240

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,780 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, with many noting visible improvements in skin texture and overall appearance. The delivery service is frequently highlighted for being timely and efficient, and the customer service team is commended for their excellent support and responsiveness. However, some people mentioned issues with the ordering process, including difficulties with the website and unexpected additions to their carts. A few other people also felt that certain products, like eye creams and anti-aging creams, did not deliver the promised results or had dispensing problems.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the products, noting they... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy, quick,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the exceptional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Buying the eye cream wasn't a problem:however, it dries a shade of brown and is a very different shade from mu skin tone. There is also a little bit of stinging within a few minutes of application. Un... See more

Company replied

Rated 4 out of 5 stars

Excellent product. Do order directly from their website and no where else, though. I found what was supposed to be Particle product from Walmart (at half the price), ordered it, and immediately discov... See more

Company replied

Rated 5 out of 5 stars

I wanted to try the products after seeing the commercials. After using them for 1 month I began to see results, a smoother refreshed face.The company has delivered what it said it could Also they ar... See more

Company replied

Rated 5 out of 5 stars

Had ordered a Face Wash and Hair Vitamin Gummies. Received consistent text/email notifications on order and received timely in a nice well-packaged box. Face wash is a bit liquidy, but feel comfo... See more

Company replied


Company details

  1. Beauty & Well-being

About Particle

Written by the company

Logo

particle

Particle takes a scientific and thoughtful approach to skincare and personal grooming for men. Our mission is clear: to help men look and feel their best. We follow the latest research to create top-tier formulations with high-grade ingredients. What also sets us apart is our unwavering commitment to addressing the unique concerns men have in terms of skincare, haircare, and body care. Men's skin and hair differ significantly from women's, making generic solutions ineffective. Our product line is meticulously crafted from premium components, each chosen to target specific male concerns. We bridge the gap between science and nature, fusing these elements in our products to provide comprehensive solutions tailored for men. Our offerings span a wide range, including anti-aging technologies, deeply hydrating elements, and science-based blends of antioxidants, vitamins, and minerals. Particle is dedicated to elevating the grooming experience for men by combining industry knowledge and scientific excellence. With Particle, men no longer have to visit a store and spend exorbitant amounts of money to satisfy their personal care and grooming needs. Available online, we ship around the world in discreet packaging and offer exceptional value for money. Thousands of reviews agree: Aesthetic science is what we do, and we do it well for men.

30 Day Money Back Guarantee

Try Particle Risk Free

At Particle we are so confident that you will love our products, we offer a 30 day money back guarantee - not from the day you purchase, but from the day you receive your items. We want you to have the best opportunity to trial the products and see the results for yourself!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

WOW!

I knew it would smell good but OH MY GOODNESS!!! I actually bought this for my son’s birthday, but it’s not until July. So I hacked into the bottom of the box. Wow!
I’m very pleased and impressed with this cologne. I’m sure he will be too!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Even though I didn’t get my product you…

Even though I didn’t get my product you guys replaced it without any questions!!
Great customer service!!
Thank you , Mickey

May 19, 2026
Particle logo

Reply from Particle

Hi Mickey,

Thank you so much for the awesome review! We’re sorry your original package didn’t arrive, but we’re very happy we could help get things sorted out quickly for you.

We truly appreciate your support and hope you enjoy your products!

Warm regards,
Cait
Customer Service Manager
Particle

Rated 2 out of 5 stars

I placed an order and did not receive…

I placed an order and did not receive my complete order, only part of it. I am still owed the shave gels that I ordered, and the third body wash. There is no phone number to call regarding customer service, nobody to speak to regarding the issue. I have enjoyed their products, but this kind of handling and having to waste my time on this is definitely not acceptable customer service. Order status indicates complete, and it is definitely not complete.

May 27, 2026
Unprompted review
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Reply from Particle

Hi David,

We’re very sorry for the frustration and confusion surrounding your order.

I can see that our support team has already followed up with you via email to help clarify the situation. Because your order was quite large, it was split into multiple shipments and sent in separate boxes. You should have received tracking information for each shipment, and our team has also resent all tracking details directly to you for convenience.

We completely understand how concerning it can be when an order shows as “complete” while items are still in transit, and we apologize for the inconvenience and concern this caused.

We truly appreciate your support and kind words about our products, and we’re sorry this experience did not reflect the level of service we aim to provide.

Warm regards,
Cait
Customer Service Manager
Particle

Rated 4 out of 5 stars

Particle for Men is the best. The others are CRAP!!

Particle for men is an excellent product. But it is imperative that it be used consistently to get the best results. If you ae being lax with its use, expect lax results. As with everything, you get out, what you put in. I am so glad I ordered particle, it is well worth the investment.

May 19, 2026
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Reply from Particle

Hi Jody,

Thank you so much for the amazing review and for sharing your experience with Particle!

You’re absolutely right, consistency really does make a difference, and we appreciate you highlighting that for others considering the product. We’re glad to hear that Particle has been worth the investment for you and that you’re seeing great results.

Your support truly means a lot to our team. Thanks again for being part of the Particle family!

Warm regards,
Cait
Customer Service Manager
Particle

Rated 4 out of 5 stars

The pump on the sunscreen stopped…

The pump on the sunscreen stopped working. It's still full and I can't use it.

May 18, 2026
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Reply from Particle

Hi Kenneth,

We’re so sorry to hear about the trouble with your sunscreen pump. That’s definitely frustrating, especially when the bottle is still full.

We’ve followed up with you via email to assist further. Please know that if you ever have any trouble with your products, you can always reach us through the Contact Us page on our website or by emailing us directly at support@particleformen.com.

We appreciate you bringing this to our attention and look forward to helping make this right.

Warm regards,
Cait
Customer Service Manager
Particle

Rated 5 out of 5 stars

Great products that really work great and affordable to have or try out

Affordable products that have real results

May 24, 2026
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Reply from Particle

Thank you so much, Russell! We really appreciate you taking the time to share your experience. We’re so glad to hear you’re seeing great results and finding the products affordable as well. That’s exactly what we aim for. Thanks again for your support and welcome to the Particle family!

- Cait from Particle for Men

Rated 2 out of 5 stars

Nothing went wrong I just don't like …

Nothing went wrong I just don't like ordering stuff through the online way I would rather talk to someone on the phone what it wrong with that you guys ask alot for your products what i have used is ok put talking to a phone with not much service really does not turn me on ok hugh

May 18, 2026
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Reply from Particle

Hi Hugh, thanks for your feedback. We completely understand that some customers prefer speaking with someone directly over the phone when placing an order. While we currently don’t offer phone support or phone ordering, we’ve worked hard to make our website as simple and user-friendly as possible.

That said, if you ever have any questions or need help with an order, our support team is always happy to assist at support@particleformen.com. We really appreciate you giving our products a try and sharing your thoughts with us.


- Cait from Particle for Men

Rated 4 out of 5 stars

The good & bad shaving gel

I absolutely love the shaving gel! The thing that kept me from five stars is the container/dispenser for the shaving gel. It’s horrible! There has to be a better delivery system. I have to manually pull the plunger to the top to be able to pump additional gel out. Frustrating! Other than that, I’ve been very happy with all the other Particle products I have purchased.

May 18, 2026
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Reply from Particle

Hi Jeff, thank you so much for the honest feedback! We’re so glad to hear you’ve been happy with the shaving gel itself and with the other Particle products you’ve tried.

We’re really sorry to hear the dispenser experience has been frustrating, though. Feedback like this is genuinely helpful, and we’ll be sure to share your comments with our product team as we’re always looking at ways to improve both our formulas and packaging.

We truly appreciate your support and thanks again for taking the time to share your experience with us!

- Cait from Particle for Men

Rated 5 out of 5 stars

No customer service issues whatsoever

No customer service issues whatsoever. Very helpful. Only just started using product so time will tell, but great reviews I see on that too.

May 26, 2026
Unprompted review
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Reply from Particle

Thank you so much for your awesome review! We’re really happy to hear you had a great experience with our customer support team. We hope you continue enjoying the products as you use them more, and we truly appreciate you taking the time to share your feedback. Thanks again for giving Particle a try!

-Cait from Particle for Men

Rated 5 out of 5 stars

It was a game changer

Early in my 30s, I realized that not all moisturizers are created equal. As I started learning more about skincare, I came across articles explaining that many moisturizers fail to deliver results for men because male skin is naturally thicker and requires formulations specifically designed to penetrate and work effectively. I also read that some products marketed to men were simply repackaged versions of women’s moisturizers with different branding. That explained why so many products I had tried in the past felt ineffective.

With the rise of men’s skincare brands heavily promoted on social media and endorsed by big-name magazines like Men's Health and GQ, I remained skeptical. The advertisements were convincing, but continue to doubt because I said models can be paid to advertise the product in the market. I I questioned whether the products would actually live up to the hype. Eventually, the generous guarantees and hassle-free return policies gave me enough confidence to finally give them a try. Earning reward points was also a very good perk because I have accumulated so many points that I finally was able to get deeper discounts in addition to sales, promotional ads, and holiday discounts.

My first experience with Particle was mixed. Their face moisturizer did not work well for me because it turned out to be comedogenic for my skin type. However, I was pleasantly surprised by how easy and hassle-free the return process was.

What truly changed my opinion of the brand was the Particle Neck Cream. I understood that the skin on the neck is thinner, more delicate, and often one of the first areas to show signs of aging, so I decided to give it a chance. To my amazement, I noticed visible improvements after about 30 days of consistent use, two times a day. One in the morning and one at night.

The cream helped delay the appearance of crepey skin, softened and firmed the fine lines that were beginning to develop, and noticeably improved the texture of my skin. My neck felt smoother, firmer, and more supple overall. It was one of the few skincare products that genuinely delivered noticeable results for me.
Because of its effectiveness, I started stocking up to make sure I never run out, and I even subscribed to save money on future purchases. If you are searching for a moisturizing product that actually delivers visible improvements, especially for the neck area, Particle has been a worthwhile investment in my experience.

May 17, 2026
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Reply from Particle

Thank you so much for taking the time to share such a thoughtful and detailed review, Jack. We really appreciate your honesty about your skincare journey, including the fact that not every product works the same for every skin type.

We’re especially happy to hear that the Neck Cream delivered the visible results you were hoping for and became such an important part of your routine. It means a lot to know you noticed real improvements in texture, firmness, and fine lines with consistent use.

We also appreciate you highlighting our return policy and rewards program. We truly want customers to feel confident trying our products and supported throughout the experience.

Thanks again for your trust and support and for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

I received excellent customer service

I received excellent customer service! And I love their products!

May 25, 2026
Particle logo

Reply from Particle

Hi David, thank you so much for the great review! We’re so happy to hear you had an excellent experience with our customer service team and that you’re loving the products as well. We truly appreciate your support and hope to keep exceeding your expectations in the future!

- Cait from Particle for Men

Rated 1 out of 5 stars

Package and products got lost in…

Package and products got lost in shipping. They said it was hand delivered to some individual at the address given the package was never found by neighbors both on the north or the south it’s been two weeks. I’ve had a couple emails stating that they would take care of the problem and haven’t heard back. The communication with particle sucks at this point. I’ll probably not ever use their products again. We’ll see if I get another answer in the next couple hours as it says on their website, they will answer in a couple hours on their messaging protocol. They don’t have a phone number on the website so you could actually talk to a human agent. I’m sure it’s happening many times before.

May 18, 2026
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Reply from Particle

Hi Michael, we’re very sorry for the frustration this situation has caused. We completely understand how upsetting it is when a package still cannot be located after checking with neighbors and family members.

Our support team has been in contact with you throughout the process and has already arranged a replacement order to be shipped to the same address as requested. We also understand your disappointment regarding the response times and the fact that we do not currently offer phone support, especially in urgent situations like this.

We truly appreciate your patience while we worked to resolve this, and we hope the replacement order helps make things right.

- Cait from Particle for Men

Rated 5 out of 5 stars

Terrific products and they work

Terrific products and they work. I am please that there is something out there I can used and is safe on the skin and makes me look better.

April 13, 2026
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Reply from Particle

Thank you so much, Brian! We’re really happy to hear you’re enjoying the products and that they’ve been working well for you. Creating skincare that is both effective and gentle on the skin is incredibly important to us, so your feedback truly means a lot. Thanks again for your support and for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

Shampoo

The shampoo is great. The delivery was smooth and quick.

May 25, 2026
Particle logo

Reply from Particle

Thanks so much, Don! We’re so happy to hear you’re enjoying the shampoo and that your delivery experience was smooth and quick as well. We really appreciate you taking the time to share your feedback and hope you continue loving Particle for Men!

- Cait from Particle

Rated 5 out of 5 stars

Particle 1 face cream, sun screen and beard oil

Very pleased with Particle 1 face cream, sun screen and beard oil. Excellent products.

May 17, 2026
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Reply from Particle

Thank you so much, William, for your great review and support! We’re thrilled to hear you’re enjoying the Particle Face Cream, Sunscreen, and Beard Oil. It means a lot to know the products are delivering a great experience for you. We truly appreciate you taking the time to share your feedback!

– Cait from the Particle Team

Rated 5 out of 5 stars

The buying process was no problem, the products themselves have not worked for me yet.

The buying process was no problem. This was my second order of products. Maybe the last time, as I have been using the face cream for some time now, and it has not worked as advertised. Nothing has changed. The same goes for the neck cream, no change. So, giving it one more chance before I give up.

May 25, 2026
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Reply from Particle

Hi Steven,

Thank you for your feedback and for the great review of our products. We’re really glad to hear you’re enjoying them.

We’re sorry to hear the delivery experience didn’t meet the same standard. We know how important fast and reliable shipping is, and we’re continuously working with our delivery partners to improve this part of the experience as well.

We appreciate you taking the time to share your thoughts, and we hope to provide you with an even smoother experience next time.

Best,
Cait from the Particle for Men Team

Rated 5 out of 5 stars

The products are awesome, however, the delivery of the items can use some improvement.

The products are awesome, however the delivery of the items can use some improvement.

May 25, 2026
Particle logo

Reply from Particle

Hi Steven,

Thank you for your feedback and for the great review of our products. We’re really glad to hear you’re enjoying them.

We’re sorry to hear the delivery experience didn’t meet the same standard. We know how important fast and reliable shipping is, and we’re continuously working with our delivery partners to improve this part of the experience as well.

We appreciate you taking the time to share your thoughts, and we hope to provide you with an even smoother experience next time.

Best,
Cait from the Particle for Men Team

Rated 5 out of 5 stars

Great smelling Gravite Cologne

This is the 2nd bottle of Gravite I bought for my husband. We both love the smell and he has gotten compliments from others. Your website is user friendly and shipping is always very quick. Nice packaging. Highly recommend!

May 24, 2026
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Reply from Particle

Thank you so much for your wonderful review, J! We’re happy to hear that Gravité has become a repeat favorite for your husband and even better that he’s getting compliments on it too.

It also means a lot to hear that you’ve had a great experience with our website, shipping, and packaging. We work hard to make every part of the experience feel smooth and enjoyable from start to finish.

We truly appreciate your recommendation and your continued support!

- Cait from Particle for Men

Rated 5 out of 5 stars

I am currently trying a few products

I am currently trying a few products. The eye cream seems to be working as well as the hand cream I am starting to see an improvement. Too early for the ab forming cream . Sometimes however I don’t feel any tingling. Maybe I’m doing it wrong. Time will tell.

May 16, 2026
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Reply from Particle

Hi George, thank you for sharing your experience with us! We’re so pleased to hear you’re already noticing improvements with the eye cream and hand cream.

With the Ab Forming Cream, it can take a little more time before visible results appear, and the warming or tingling sensation can vary from person to person depending on skin type and application amount. You’re definitely not doing anything wrong 😊 Consistent daily use tends to give the best results, so we’d love to hear how you get on over the next few weeks.

Thanks again for giving our products a try!

- Cait from Particle for Men

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