Podia Reviews 

155
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the intuitive platform, highlighting how simple and reliable it is to manage online courses, build professional websites, and handle digital products. Consumers also appreciate the responsive team, noting that staff members provide prompt, kind, and extremely helpful assistance whenever questions arise. However, some customers also noted frustrating experiences involving unexpected account locks, blocked websites over the weekend, and unhelpful chatbot interactions. A few reviewers were not happy with rigid sales page templates, conflicting guidance from support agents, and delayed email replies during their important business product launches.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is clean, intuitive, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consumers consistently... See more

Website

Users describe ambiguous interactions with website features, as while some reviewers praise the quick set-up,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their promptness, reliability, and... See more

Product

Customers consistently note positive experiences with product, highlighting the great interface and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Podia platform is integral to the platform that I have established. There is a bit of a learning curve of course, but the AI bot and the Human Representatives help out a great deal. I am happy w... See more

Rated 5 out of 5 stars

I have used Podia to host a number of my online courses and communities for years. Their platform is user friendly and my students get to grips with it very easily. The Podia team are always super hel... See more

Rated 5 out of 5 stars

I so appreciate that the Podia real-person team responds so immediately, and I mean within a minute or two, when the docs or AI aren't answering my question, and that they help me with such patience a... See more

Rated 5 out of 5 stars

I've been using Podia for two different websites for a long time, and I can say without hesitation that I’m extremely satisfied with their service. The platform is reliable, intuitive, and perfe... See more


Company details

  1. Software Company
  2. also in
  3. Email Service Provider
  4. Internet Marketing Service
  5. Web Hosting Company

Written by the company

Podia is where 15,000+ creators run their businesses: courses, community, coaching, events, email, and a website, all in one place. Together they’ve earned more than $900M. We’ve been at this since 2014, profitable and independent. And we still think an online business should feel human: real conversations, people who show up, a place your people can call home. Try everything free for 30 days. No credit card required. podia.com


Contact info

4.0

Great

TrustScore 4 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(155)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Podia is no longer the platform I signed up for

After several years with Podia, I’ve decided to leave.
The recent changes have fundamentally altered the relationship between creators, customers and the platform. Shared accounts, shared passwords, mixed notifications and one-click access between different creators’ communities — including competitors — are simply not what I signed up for.
I chose Podia as a tool to run my own business, not as a social network.
What is most disappointing is that these major changes were imposed with no warning, despite the many concerns raised by creators.
I’m now facing a long and difficult migration because I no longer feel comfortable building my business on a platform whose strategic direction I no longer trust.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

I chose Podia over Thinkific/Kajabi- read why

I chose Podia over Thinkific, Kajabi (the "big" names) for a few reasons:
1 - ease of set-up. It beats both Thinkific and Kajabi for both course and website set-up
2 - pricing. Thinkific and Kajabi seem to constantly change their pricing and set what I believe are unreasonable limits or force a move up to a much higher priced tier (think $299 per month to get what I get in Podia at $80 per month)
3 - they are evolving and improving all the time, so much so that I was able to get off my GetResponse email software at approx. $95 CAD per month and move to Podia email for about $11 CAD per month
4 - their support is OUTSTANDING. Do not underestimate the importance of quick response times when you are grinding through course, website and backend admin set-up
5 - Built with intuitive use in mind. They have a team that knows how user unfriendly some of the more established (read that to mean older and unnecessarily complex) tools are out there such as "Confusionsoft" aka Infusionsoft, and also GetResponse. Podia email is the richest email tool I have tried out that has most features and retains an intuitive ease of use.
As a former IT Project Manager of over 15 years I've done my due diligence on over 6 learning management systems and over 10 email automation tools and Podia offers the best for all of these.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

I love podia - they are the best!

I love podia - I've been with them 6 years and I love that they let me run my business, create and build my programmes with an audience first approach. I always feel very looked after by them - their customer service is incredible - I'm very grateful.

October 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Podia sets the standard for customer service

I so appreciate that the Podia real-person team responds so immediately, and I mean within a minute or two, when the docs or AI aren't answering my question, and that they help me with such patience and provide such clear solutions. No support tickets, no waiting, no sending boilerplate responses... Their customer service is extraordinary, and adds a lot to their already user-friendly platform.

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

Finally stopped juggling five broken tools, support actually helps

We spent forever trying to duct-tape random forum plugins, email tools, and payment setups together, and it was driving my mod team crazy. Moving over here cut out all that backend noise, and the automated sales pages made opening up new tiers painless since members can actually navigate them without DMing us for help. The highlight was fixing our custom domain DNS—Rodrigo on chat sorted the records in literally two minutes without hitting me with a useless generic script. If you're sick of babysitting broken integrations just to run a private group, this is definitely the move.

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Before Podia

Before Podia, I had a hodgepodge of platforms, apps, and software duct-taped together. Podia let me eliminate most of that costly tech stack and move much faster. I learned the value of speed the hard way years ago when I spent almost a year learning the technology to launch a membership, and by the time I launched, the crest of that wave had passed. Now I can literally build a course in five minutes—and have! Podia handles the money and delivery, and my business is open 24/7, allowing me to travel almost half the month without interrupting services for my members.

Podia isn't just where I sell courses. It's become the backbone of my full-time business and part of how I've redesigned my practice so technology handles more of the repetitive work. I now recommend it to clients launching online products and to clinicians who want to automate parts of what they do, even with in-person clients. I accomplish more in far less time because I'm doing my work instead of managing technology.

September 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly Recommend Podia

I have used Podia to host a number of my online courses and communities for years. Their platform is user friendly and my students get to grips with it very easily. The Podia team are always super helpful and if I have a query or concern they get back to me very quickly and always explain things in a really simple manner. There are also loads of Podia help guides available for me to explore. I would highly recommend Podia to anyone looking to create an online business that runs courses and communities.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

🙌🏽 LEGENDARY 🏆 I've been with Podia for over 4 years…

I've been with Podia for over 4 years now! in the past it felt like an impossible and overwhelming task to run my business online. Originally all my work was done offline - I used to perform on stage and teach flesh & bone classes... Podia made it possible for me to run my business completely online from literally anywhere! I could not live without Podia - they are making it possible for me to continue making a living out of my skills.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Podia for five years…

I've been using Podia for five years now to support the growth of my business and everything I do with my clients.

Not only do I host very practical and detailed B2B business courses on Podia for my clients, companies of all sizes, from very small businesses to large organizations, which they can access and watch independently, but I also use the platform to provide dedicated spaces and resources for the clients I work with on a daily basis, whether one-to-one or one-to-many.

Everything is very easy to use, from promoting the courses to accessing them. The whole experience is clean and efficient. It perfectly matches the high standards my clients expect, as well as the level of quality and efficiency I expect when it comes to growing my business.

So I'll definitely continue using Podia for years to come!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

One Place for Everything!

By having everything under one umbrella, I've been able to streamline my business and not be distracted by different platforms. The easy to use interface helped me to design a wonderful website, and the new email and blog features are wonderful additions to personalise my website even more!

June 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I've used Podia for 5 years and am so…

I've used Podia for 5 years and am so glad I chose this platform for my business. I'm a coach and host an online membership community. The platform has been easy to use for me as a creator and I've received feedback from my community members they love the interface as well. As a creator, the templates, customization options and ease of use helps me save time, money and energy when I'm creating new products and working on my site. Highly recommend!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

I have been a certified Podia Pro for a…

I have been a certified Podia Pro for a few years now and I can honestly say I don't want to build for my clients on any other platform. Not only is it incredibly easy to use as a designer... but I can actually hand over a website to my client that THEY can edit afterwards (I can't say the same for when I was building on other platforms). Their team is always incredibly responsive to support requests, and they iterate on their features as users share their feedback which feels like something very rare these days for other companies. I'm about as loyal as loyal can get to Podia - I love it!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle-free online business experience

It's my third year using Podia and I'm super thrilled with how all online business needs are being met at once in one place. I have a super beautiful website that I can update whenever I want, I blog and sell my digital products in any formats all on Podia. The customer service team is also top notch - fast to respond, quick to fix issues. I highly Podia for hassle-free online business experience.

August 25, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Podia Help Chat is Amazing! Rodrigo from Podia was so responsive…

Rodrigo from Podia was so responsive and helpful. I was having trouble setting up DNS records and in two steps he resolved the issue.

Also, I have to rave about Podia in general. I just switched from a much more complicated platform. It was holding me back because I couldn't get it just right with the email automations, links etc. and I'm pretty tech savvy. With Podia, I was able to set up my website in a weekend! When you add products, they automatically create a sales page! So much is already preset and done for you I'm blown away! Call me a new THRILLED Podia customer.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Very basic and restrictive

The backend is clunky and basic.
I have tried to get help on multiple occassions when i have started to send emails for a launch where they restricted my reach. I understand trying to teach how to not spam, but i was trying to send different emails to different groups of people. The chatbot was unhelpful and i had to wait 6 hours and still no response from a human. Frustrating after paying for a membership and still having restrictions.

July 14, 2026
Unprompted review
Podia logo

Reply from Podia

Hi! Sorry to hear you had a frustrating experience getting up and running.

Our team is primarily staffed during U.S. East Coast business hours, so if you’re based in Australia there can unfortunately be a longer wait for a response. We know that’s not ideal, and we appreciate your patience.

We’re always here to help, and we’re all ears for any product feedback. We’ve been hard at work shipping features based on what creators have been asking for: https://changelog.podia.com/en

Rated 1 out of 5 stars

A strange experience

Got some problems with AI. Guess support needs to get better.

July 2, 2026
Unprompted review
Podia logo

Reply from Podia

Thanks for taking the time to share your feedback.

We’re continuously improving Penny based on real customer conversations and feedback. Today, she successfully resolves about 70% of support conversations on her own, and her performance continues to improve over time.

That said, we know AI isn’t the right fit for every situation, which is why you can always ask to speak with a member of our support team if you’d prefer human assistance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look