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Post Lake Lending Reviews 16,770

•
TrustScore 4.5 out of 5

4.3

Financial Institution
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, respect, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the patience, knowledge, and professionalism of representatives. The overall service is frequently described as excellent, with consumers appreciating the ease and speed of the application and approval processes. However, some customers expressed dissatisfaction with the payment process, specifically regarding the time it takes for funds to be deposited into their accounts. A few other people also felt that the website was not user-friendly, and some mentioned issues with making payments online or receiving support outside of business hours.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the helpfulness,... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the staff for being helpful, polite, and... See more

Service

Clients share positive opinions on service. Many reviewers highlight the quick, easy, and efficient process,... See more

Payment

People report ambiguous experiences with payment. Many customers express frustration over significant delays... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease and speed of the... See more

Based on these reviews

Rated 5 out of 5 stars

Once I repaid my 1st loan, I was offered a higher amount for my next one. This came when I needed the help & thankful for the simple instructions, speedy transaction & kind service.

Rated 5 out of 5 stars

Representative was very respectful and patient. Explained everything in great detail. This wasnt my first time doing business with Post Lake. My other experiences were just as pleasant. I will continu... See more

Rated 5 out of 5 stars

They are good at what they do and helped me when I was originally denied. The representative actually looked into it and approved the loan. No other company would have went out of their way

Rated 5 out of 5 stars

The company treats me with kindness and respect. The staff are extremely helpful and always a step ahead of me. It's nice to be treated with compassion, treated nicely and I find everyone seems to be... See more

Company details

  1. #74 of 103 best companies in Financial Institution
  2. #71 of 83 best companies in Loan Agency
  3. #199 of 249 best companies in Non-Bank Financial Service

Written by the company

Your credit score is not what Post Lake Lending looks at, despite that it can be a plus, but Post Lake Lending determines your eligibility based off your ability to repay the money and the information you provide. They have their own lending standards that does not depend on your credit score but on other factors that give them an idea that you are borrower who will be able to pay your loan on the schedule set out in your loan agreement.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

Your team did a great job today with…

Your team did a great job today with assisting with your terms and general knowledge of the program that was explained in the contract agreement form thank you so much for the support and understanding appreciate your patience with me and I’m glad that you have been successful with getting me the opportunity of working with you

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

They were very friendly and quick to assist me and make sure I had everything I needed to get approved I would definitely recommend the company.

April 16, 2026
Unprompted review
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Rated 3 out of 5 stars

I wish the payment was lower

I wish the payment was lower

April 15, 2026
Unprompted review
Post Lake Lending logo

Reply from Post Lake Lending

Thank you for sharing this—we appreciate the feedback and will review how we can improve.

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