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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

All reviews

(562)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Back Pain

Rated 5 out of 5 stars

Excelllent Consultation, Review and Results.

I was recommended Proback by a friend and contacted the clinic. I was offered an appointment the next day and had the assessment/consultation done. The following day had the assessment results and a first treatment session and a treatment plan was set-out.

The end-to-end process was very easy, and efficient and customer service was excellent. Staff were very knowledgeable and explained everything in detail and understood my concerns and answered all questions with confidence and knowledge.

The first treatment of Shockwave therapy relived me of the pain and felt normal. There was no pain the following morning.

I am glad that I decided to call the clinic.

January 8, 2026
Rated 5 out of 5 stars

The staff are very friendly and…

The staff are very friendly and helpful, I had problem walking and standing for too long and sleepless night they tell me the best treatment for my joint pain I have Shockwave and prolozone it helps my joint now I sleep very well in I can't stop thanking them for they help in my recovery

January 7, 2026
Rated 5 out of 5 stars

Do not wait to visit ProBack!

The treatment that Pro Back provided has changed my life.

In April 2024 I visited the clinic after slipping three discs, three months of crippling sciatica, and no help from the NHS.

Having visited many different chiropractors etc over 15 years of back problems, I was sceptical but desperate. I knew that decompression was likely my only potential avenue.

They X-rayed my spine and I was shocked at how much the NHS failed to diagnose. I had issues all the way up my spine, with alignment, curvature and up to 50% reduction in disc height. I started treatment immediatly.

It was obvious after a couple of sessions just how amazing decompression is. It cured my sciatica and gave me back mobiltiy.

After around 20 sessions my spine was X-rayed again. I was shocked. I had recovered disc height, realigned my spine, and increased its curvature.

Do not wait like I did. Put your back before any other costs and go visit the staff right away if you have even early signs of back issues. They use science and modern technology to treat you and are amazing.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Probak gave me back the will to live.

After so many years spending money on medication, massage devices, and osteopaths, I finally found relief from my suffering and restored my will to live!
I found this clinic on Facebook. When I saw the spinal decompression videos, I thought, "This is what I always said I needed (someone to pull me by the feet and head) to straighten my spine."
The team is fantastic! Everyone is very welcoming!
I feel like a "baby" since I started walking again, haven't stopped!
I recommend Proback 100%!
Thank you all so much!

December 4, 2025
Rated 5 out of 5 stars

Very friendly and welcoming…

Very friendly and welcoming establishment with very nice people. Every staff has positive attitude when dealing with your queries and provides very beneficial information to help you understand your pain, highly recommend.

December 19, 2025
Rated 5 out of 5 stars

Proback Review June 2024 to December 2025

I started coming here in June 2024 with a lot of back pain in my lower back which I had been carrying for several years, I couldn't stand up properly, my left foot was raised, I was assessed and given an x-ray and then advised of suitable treatment, my diagnosis was Degenerative disc disease, so basically my lower back needed stretching out, my discs were too close together and nearly touching and that had been resolved by decompression and shockwave, twice a week. This takes time for your body to adjust to, so be patient with yourself.
I had this course of treatment initially for about 6 months, by which time my back had significantly improved and also I had come off pain killers I had been taking.
I was then reassessed and x-rayed again, then started just having shockwave treatment as well as been given some gentle exercises to do away from the clinic.
Coming to the end of 2025, I am feeling so much better, I have had another x-ray of my back and can now do things without aches or pain, and this treatment is non medicated.
The staff have been brilliant, and they are very knowledgeable, and look after you.

If you have a back problem, come here and someone will help and put you in a better position, don't live with pain.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I came to Proback in 2016 after seeing…

I came to Proback in 2016 after seeing an advert in the Metro - whilst searching for help with some severe physical injuries I sustained several years earlier.

I got in touch and had a consultation, an X-ray and manipulation treatment and found some benefit and continued weekly for three months after this time I decided to stop the treatment as I felt I had achieved the outcome I needed at that time.

Now, here we are in 2025 - ten years on from my first encounter - along with more physical difficulties I needed to review my physical well-being - I returned to Proback - booking a session , had a consultation , an X-ray and started treatment with Shockwave treatment.

Since commencing the treatment in early November I can honestly say that Shockwave treatment is working very well and I am benefiting enough to reassure my confidence enough to continue this treatment as a game changer for me. I am sleeping better, my pain is a different level of experience and my physical awareness and well being is improving all the time.

I am very happy to recommend Proback as a treatment.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

As a driver

As a driver, I was suffering back pain since I drive long hours . After buying session on proback , they gave a report of X-ray and follow u treatment, they gave me more than enough time per session with the right support.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Lower back pain bulging disc

After seeing a physio for several weeks at a different clinic which gave me no support at all for my issues. I met Alex at London Back Pain Clinic who immediately put me at ease that my issue of lower back pain due to a bulging disc was common and he would be able to help me. This he did he understood my issue he knew through his expertise how he could help me and within just a few sessions I started to feel less pain less discomfort and improved mobility. Alex is attentive to detail which supported me physically as well as improving my outlook for the future. I could not be more grateful to Alex and would recommend him to anyone going through pain and discomfort Alex can definitely help you don’t suffer see Alex. Thank you Alex I truly appreciate your support!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

shoulder pain

"I was suffering from shoulder pain and visited Proback Clinic. The doctor was very professional and gave me an injection that relieved most of my pain. I’m truly grateful for the excellent care and highly recommend this clinic to anyone dealing with similar issues."

November 4, 2025
Rated 5 out of 5 stars

I can't thank Proback enough

I can't thank Proback enough. From the very beginning I've been treated so good.
All the ladies at reception really care and always have a welcoming smile when you walk through the door.
I can't thank Shola enough, the way he broke down my xray, to working on getting my back pain to a bare minimum. His attention to detail is amazing and I can't thank him enough for helping me get back on track. Ganish also helped to assist Shola with my recovery and he too really care and took time to figure why I was having the back pain.
Hands down 10 out of 10, I will always recommend Proback.

November 12, 2025
Rated 5 out of 5 stars

100% Recommend

I came in with such bad back pain not only have they made that disappear but my back has never felt better. Arlind always with a smile and very knowledgeable has helped me with my neck and posture so much and I have learned good practises and exercises to continue this. Everyone I come in contact with at Proback is always so lovely. I will continue to come here and can’t recommend it highly enough. I feel great after. :)

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been dealing with neck and back

I’ve been dealing with neck and back pain for a while and after a few sessions here, I feel so much better. The staff are professional, kind and make you feel comfortable and heard. I appreciate how they explain everything and tailor the treatment to what you need. I would definitely recommend.

November 5, 2025
Rated 4 out of 5 stars

Staff are very kind and professional…

Staff are very kind and professional caring about customers. They are very friendly and good hospitality. The rooms for the treatment are very clean and organised well.
They practiced a good job on me and i m so grateful that they helped to making me feel better with my back problems. Only thing I don't like much is the changing of person that treat you. I would like to have the same person who started the session to me from the beginning and knows my problem.

November 10, 2025
Rated 5 out of 5 stars

After years of Pain, I finally found real help at Proback clinic thanks to Dr. Christian Allard

I suffered a serious spinal injury in 2019 and, for years, I felt lost. I didn’t receive any clear guidance or pathway to recovery through NHS services, and it left me feeling hopeless. I was physically in pain and mentally exhausted, ready to give up because nothing seemed to help.

That all changed when I met Dr. Christian Allard at ProBack Clinic. From my very first appointment, everything started to make sense. Dr. Chris truly took the time to understand my condition. My body was chronically inflamed and sensitive due to nerve damage, spine misalignment, and a fracture that had never properly healed. Although the start of my treatment was challenging, the care and expertise I received were exceptional.

After a thorough consultation, complete with full x-ray imaging and a detailed report, Dr. Chris created a personalized treatment plan specifically for my complex needs. With a few targeted procedures and by following all the advice given, I’ve seen an incredible transformation in my health and overall vitality. I went from being bedbound to standing on my own two feet again — something I once thought impossible.

ProBack Clinic is a private service, and as someone without health insurance who’s been out of work for a while, I really appreciate their flexible payment plans and pay-as-you-go options. It makes high-quality care accessible and truly worth it.

This has been a long and difficult journey, but I am deeply grateful to have found Dr. Chris, a doctor who genuinely knows what he’s doing and cares about his patients. The ongoing treatments I receive weekly or monthly continue to help me progress. I feel seen, heard, and supported — something I never experienced elsewhere.

The physiotherapists and staff at ProBack Clinic are also amazing — skilled, attentive, and professional. They reflect Dr. Chris’s level of excellence and ensure every patient receives outstanding care.

Thank you, Dr. Chris and the entire ProBack team, for giving me my life back. I can’t wait for my next treatment!

November 5, 2025
Rated 5 out of 5 stars

I cannot recommend Proback more highly

I cannot recommend Proback more highly. I went in there walking like a person who had an ‘accident’ and over the weeks of treatment I can now enjoy walks with my dogs again. The care and attention from everyone is beyond caring. You should all be very proud of yourselves. This is the best value for money and I now can enjoy my life. I can’t thank you all enough for giving me my dignity back.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

A very helpful establishment

Open app
Your location

Proback Advanced Back Care - Prolotherapy and Prolozone Clinic
Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH
Chiropractor
Debbie B
58 points
4 days ago
I cannot thank Proback enough for making my life so much easier with less pain. The staff are incredibly professional and caring and they always try to accommodate me when booking appointments. The shock wave therapy is great for all my aches and pains on various places on my body. I am, at present, also having prolotherapy injections in my knee as I have been experiencing bad knee pain when ascending and descending the stairs. I can walk much more with ease now and have much less pain than before. I would definitely recommend Proback to everyone who has mobility issues. They have certainly helped me.

November 3, 2025
Unprompted review
Rated 4 out of 5 stars

After a year of significant lower back pain

After a year of significant lower back pain, two sets of steroid injections, two courses of physiotherapy and a few osteopathy appointments I was a bit desperate. I’ve got bulging discs pressing on nerves which made climbing stairs and slopes and uneven surfaces very painful. A friend had recommended shockwave therapy for another part of the body and I thought I’d give it a shot. I was skeptical to start with but after 7 sessions of shockwave and K Laser treatment I was beginning to notice a significant improvement in my back and pain levels. Stairs and slopes are no longer so painful and I can straighten my back when I try. I’m on the maintenance path now which includes exercising at home. The staff at the Proback clinic are very helpful and professional.

October 20, 2025

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