Proback Clinics Reviews 

Very friendly and welcoming establishment with very nice people. Every staff has positive attitude when dealing with your queries and provides very beneficial information to help you understand your pain, highly recommend.

I started coming here in June 2024 with a lot of back pain in my lower back which I had been carrying for several years, I couldn't stand up properly, my left foot was raised, I was assessed and given an x-ray and then advised of suitable treatment, my diagnosis was Degenerative disc disease, so basically my lower back needed stretching out, my discs were too close together and nearly touching and that had been resolved by decompression and shockwave, twice a week. This takes time for your body to adjust to, so be patient with yourself.
I had this course of treatment initially for about 6 months, by which time my back had significantly improved and also I had come off pain killers I had been taking.
I was then reassessed and x-rayed again, then started just having shockwave treatment as well as been given some gentle exercises to do away from the clinic.
Coming to the end of 2025, I am feeling so much better, I have had another x-ray of my back and can now do things without aches or pain, and this treatment is non medicated.
The staff have been brilliant, and they are very knowledgeable, and look after you.

If you have a back problem, come here and someone will help and put you in a better position, don't live with pain.

I came to Proback in 2016 after seeing an advert in the Metro - whilst searching for help with some severe physical injuries I sustained several years earlier.

I got in touch and had a consultation, an X-ray and manipulation treatment and found some benefit and continued weekly for three months after this time I decided to stop the treatment as I felt I had achieved the outcome I needed at that time.

Now, here we are in 2025 - ten years on from my first encounter - along with more physical difficulties I needed to review my physical well-being - I returned to Proback - booking a session , had a consultation , an X-ray and started treatment with Shockwave treatment.

Since commencing the treatment in early November I can honestly say that Shockwave treatment is working very well and I am benefiting enough to reassure my confidence enough to continue this treatment as a game changer for me. I am sleeping better, my pain is a different level of experience and my physical awareness and well being is improving all the time.

I am very happy to recommend Proback as a treatment.

As a driver, I was suffering back pain since I drive long hours . After buying session on proback , they gave a report of X-ray and follow u treatment, they gave me more than enough time per session with the right support.

Helped me to get Fit again and less back pain the team are friendly, but is does take time and you have to make effort too. Im pleased with the result and will return if needed

After seeing a physio for several weeks at a different clinic which gave me no support at all for my issues. I met Alex at London Back Pain Clinic who immediately put me at ease that my issue of lower back pain due to a bulging disc was common and he would be able to help me. This he did he understood my issue he knew through his expertise how he could help me and within just a few sessions I started to feel less pain less discomfort and improved mobility. Alex is attentive to detail which supported me physically as well as improving my outlook for the future. I could not be more grateful to Alex and would recommend him to anyone going through pain and discomfort Alex can definitely help you don’t suffer see Alex. Thank you Alex I truly appreciate your support!

"I was suffering from shoulder pain and visited Proback Clinic. The doctor was very professional and gave me an injection that relieved most of my pain. I’m truly grateful for the excellent care and highly recommend this clinic to anyone dealing with similar issues."

I can't thank Proback enough. From the very beginning I've been treated so good.
All the ladies at reception really care and always have a welcoming smile when you walk through the door.
I can't thank Shola enough, the way he broke down my xray, to working on getting my back pain to a bare minimum. His attention to detail is amazing and I can't thank him enough for helping me get back on track. Ganish also helped to assist Shola with my recovery and he too really care and took time to figure why I was having the back pain.
Hands down 10 out of 10, I will always recommend Proback.

I came in with such bad back pain not only have they made that disappear but my back has never felt better. Arlind always with a smile and very knowledgeable has helped me with my neck and posture so much and I have learned good practises and exercises to continue this. Everyone I come in contact with at Proback is always so lovely. I will continue to come here and can’t recommend it highly enough. I feel great after. :)

I’ve been dealing with neck and back pain for a while and after a few sessions here, I feel so much better. The staff are professional, kind and make you feel comfortable and heard. I appreciate how they explain everything and tailor the treatment to what you need. I would definitely recommend.

My pain has improved decently since coming here.

I suffered a serious spinal injury in 2019 and, for years, I felt lost. I didn’t receive any clear guidance or pathway to recovery through NHS services, and it left me feeling hopeless. I was physically in pain and mentally exhausted, ready to give up because nothing seemed to help.

That all changed when I met Dr. Christian Allard at ProBack Clinic. From my very first appointment, everything started to make sense. Dr. Chris truly took the time to understand my condition. My body was chronically inflamed and sensitive due to nerve damage, spine misalignment, and a fracture that had never properly healed. Although the start of my treatment was challenging, the care and expertise I received were exceptional.

After a thorough consultation, complete with full x-ray imaging and a detailed report, Dr. Chris created a personalized treatment plan specifically for my complex needs. With a few targeted procedures and by following all the advice given, I’ve seen an incredible transformation in my health and overall vitality. I went from being bedbound to standing on my own two feet again — something I once thought impossible.

ProBack Clinic is a private service, and as someone without health insurance who’s been out of work for a while, I really appreciate their flexible payment plans and pay-as-you-go options. It makes high-quality care accessible and truly worth it.

This has been a long and difficult journey, but I am deeply grateful to have found Dr. Chris, a doctor who genuinely knows what he’s doing and cares about his patients. The ongoing treatments I receive weekly or monthly continue to help me progress. I feel seen, heard, and supported — something I never experienced elsewhere.

The physiotherapists and staff at ProBack Clinic are also amazing — skilled, attentive, and professional. They reflect Dr. Chris’s level of excellence and ensure every patient receives outstanding care.

Thank you, Dr. Chris and the entire ProBack team, for giving me my life back. I can’t wait for my next treatment!

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Proback Advanced Back Care - Prolotherapy and Prolozone Clinic
Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH
Chiropractor
Debbie B
58 points
4 days ago
I cannot thank Proback enough for making my life so much easier with less pain. The staff are incredibly professional and caring and they always try to accommodate me when booking appointments. The shock wave therapy is great for all my aches and pains on various places on my body. I am, at present, also having prolotherapy injections in my knee as I have been experiencing bad knee pain when ascending and descending the stairs. I can walk much more with ease now and have much less pain than before. I would definitely recommend Proback to everyone who has mobility issues. They have certainly helped me.

After a year of significant lower back pain, two sets of steroid injections, two courses of physiotherapy and a few osteopathy appointments I was a bit desperate. I’ve got bulging discs pressing on nerves which made climbing stairs and slopes and uneven surfaces very painful. A friend had recommended shockwave therapy for another part of the body and I thought I’d give it a shot. I was skeptical to start with but after 7 sessions of shockwave and K Laser treatment I was beginning to notice a significant improvement in my back and pain levels. Stairs and slopes are no longer so painful and I can straighten my back when I try. I’m on the maintenance path now which includes exercising at home. The staff at the Proback clinic are very helpful and professional.

I first visited Proback back in 2019 and had great results, but my care was unfortunately interrupted by Covid. Over the next few years, I tried more local providers, but I never achieved the same level of progress or diagnostic clarity, so I always came back to the team I trusted at Proback.
However, for the last three months, I have been dealing with a new, debilitating flare-up of my lower back pain that has been far more stubborn than anything before. It got to the point where I could not even sit for more than 10 minutes without significant pain and was relying on a daily combination of ibuprofen and paracetamol just to get through basic tasks. The pain was so severe that it significantly impacted a holiday I had already booked. I came to Proback with this constant, burning nerve impingement on my right side.
For most patients and even myself in the past, their excellent "tried and tested" methods like shockwave therapy and spinal decompression have been enough. This time, my progress was incredibly slow. We even tried Prolotherapy, and while I could feel it was beginning to strengthen my back, it ultimately couldn't solve the core problem. The "rebuilding" process couldn't be successful while the nerve impingement had not been completely eradicated.
This is where everything changed and why I am writing this review.
Instead of giving up, my case was escalated to the founder, Dr. Chris Allard, who originally treated me back in 2019. He performed a deep physical assessment and, crucially, used a diagnostic ultrasound to get a real-time look at my back. This was the absolute game-changer. He discovered that the root cause was "huge amounts" of deep, chronic scar tissue that was physically trapping the nerve.
Because nothing else was working for my stubborn case, Dr. Chris used his expertise to bring in a procedure I had never heard of, as they don't advertise it: Ultrasound-Guided Hydrodissection. He explained that this was like a "mini-surgery" without the cutting, using an anaesthetic to numb the area and then injections of fluid to precisely break down and separate the scar tissue in a way that the shockwave therapy just couldn't break through.
The impact has been huge. While we haven't reached the end goal yet and more sessions will be needed to completely free the nerve, the hydrodissection has been far more effective than any of the other treatments this time around and I wanted to share my experience. Most people probably are not aware of the procedure and how successful it can be. It has begun to dismantle the core problem that was holding me back.
What sets Proback apart is not just their standard tools, but their ability to escalate when necessary. They don't give up. When a case is complex like mine, they bring in their top expert, use advanced diagnostics to find the real root cause and innovate using a highly specific, cutting-edge treatment to fix it. This process has given me genuine, tangible hope for the first time in a long time and I hope my nerve pain will continue to improve to the point I am completely free of it.
My deepest thanks to Dr. Chris and the entire team for their persistence, their honesty and for having the advanced skills needed to tackle the most difficult cases.

I came to ProBack after being a chronic back pain sufferer for over 10 years, and - since seeing Dr Chris and the team - I can honestly say this is the first time I have felt pain free.

I had an hip / back injury when I was 26 years old, which has meant that as I've got older it started to affect my life in every way. I couldn't sit down for long periods of time - so couldn't drive longer than 30 minutes. Or sit in a meeting without standing up every 30 minutes. Or have a meal. Long haul was a nightmare. And then I started to get pain in all the things I love doing too. Like picking up my small daughter. Or going to the gym.

And I've tried EVERYTHING (I mean, everything) and spent so much money to try and fix my problems. Physiotherapy. Yoga and Pilates. Acupuncture. Osteopath. Homeopath. Manual therapy. Weekly sports Massage. Shockwave therapy. And I even tried an expensive round on the IDD machine (the thing that stretches out your back). I had some relief of symptoms for a week or so. But they always came back.

And it wasn't until I said to my husband that I need a last resort. I was going to turn to anyone who would give me surgery, or steroids, but then I found Dr Chris at ProBack. The team did an in-depth analysis, and told me that surgery was not going to fix my problems, and told me about the regenerative injections called prolotherapy. And I needed to have 5 rounds or so.

I was a bit sceptical at first. But I had nothing to lose - my painful life not being able to sit down had to stop one way or another. And so I tried it.

I did the first, and it was really sore. The second started to get better. And by the third - I walked into the room and gave Dr Chris a hug and said 'thank you so much, I had forgotten what it was like to feel pain free, and now I can remember again!'.

In every treatment session - Dr Chris is so attentive and thorough - and wants to make sure that he was going the very best job each session (He even spent 1.5 hrs with me on my last one). And his team are all really supportive.

We're still finalising the last few areas and ironing out the last bits of pain, but the progress my back has made is incredible. And I can honestly say, to anyone who has been suffering for years, go and see these guys! Might be the best thing you ever do for your pain.

On Friday I received my last x-ray results after a "hard" 6-month spinal therapy! I say the word hard because a sick body does not heal from one minute to the next, there was also pain in it, because it is part of the healing! I cannot express in words how much I can thank the staff of the proback clinic! I would like to mention the dearest and most precise doctor Yohanis by name! Yohanis's miraculous hands improved my condition by 70 percent, which I did not even dare to dream of! (sick vertebrae, constant pain, numbness, tense muscles, damaged nerves, etc.) no.. I do not want to advertise the clinic, I am talking about the experience that we went through together during the 6 months! At Yohanis' suggestion, I have to go back in the near future because there is still something to improve! but my gratitude will never end!! gratitude and thanks for everything!!🫂💪❤️ I be back soon!!☝️🫡❤️

I had an amazing experience with Proback from the moment I book my first appointment. I tried so many other clinics in the past, spent so much money and I couldn’t get anything close to the results I had with Proback. The most incredibly caring staff I ever met. The team is super professional. BIG thank you to the whole team specially my senior practitioner who took the time to explain in rich level of technical detail everything that was happening with neck issue based on the clinical assessment. I left Proback no just feeling MUCH better, but also knowing much more about how to deal my injury. Strongly recommend the shockwave treatment and the spinal decompression treatments.

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professional and knowledgeable.
I had a course of 18 shockwave and spinal decompression, which eased the pain but didn’t resolve the issue. I was then informed about Prolozone therapy. I was nervous due to a needle phobia, but was reassured by the staff.
The prolozone worked wonders and the pain is no longer there.
I would 100% recommend Proback to anyone with back pain.

For years, I suffered from agonising shoulder and neck pain that impacted every part of my life. I tried countless treatments, including chiropractic care and physiotherapy, but nothing provided lasting relief. It was incredibly frustrating and disheartening to live with constant discomfort and limited mobility.

Discovering Prolozone therapy at this clinic was truly life-changing. After just two sessions, I noticed a significant reduction in pain and an improvement in my range of motion. The treatment comes with a little discomfort from the needles but remarkably effective, and for the first time in years, I felt hopeful about my recovery.

Today, I am virtually pain-free and able to enjoy daily activities without the limitations I once had. I am deeply grateful to the team here for their expertise and care — they gave me my quality of life back. I would highly recommend Prolozone therapy to anyone struggling with chronic pain as I once did.