Proback Clinics Reviews 

I first visited Proback back in 2019 and had great results, but my care was unfortunately interrupted by Covid. Over the next few years, I tried more local providers, but I never achieved the same level of progress or diagnostic clarity, so I always came back to the team I trusted at Proback.
However, for the last three months, I have been dealing with a new, debilitating flare-up of my lower back pain that has been far more stubborn than anything before. It got to the point where I could not even sit for more than 10 minutes without significant pain and was relying on a daily combination of ibuprofen and paracetamol just to get through basic tasks. The pain was so severe that it significantly impacted a holiday I had already booked. I came to Proback with this constant, burning nerve impingement on my right side.
For most patients and even myself in the past, their excellent "tried and tested" methods like shockwave therapy and spinal decompression have been enough. This time, my progress was incredibly slow. We even tried Prolotherapy, and while I could feel it was beginning to strengthen my back, it ultimately couldn't solve the core problem. The "rebuilding" process couldn't be successful while the nerve impingement had not been completely eradicated.
This is where everything changed and why I am writing this review.
Instead of giving up, my case was escalated to the founder, Dr. Chris Allard, who originally treated me back in 2019. He performed a deep physical assessment and, crucially, used a diagnostic ultrasound to get a real-time look at my back. This was the absolute game-changer. He discovered that the root cause was "huge amounts" of deep, chronic scar tissue that was physically trapping the nerve.
Because nothing else was working for my stubborn case, Dr. Chris used his expertise to bring in a procedure I had never heard of, as they don't advertise it: Ultrasound-Guided Hydrodissection. He explained that this was like a "mini-surgery" without the cutting, using an anaesthetic to numb the area and then injections of fluid to precisely break down and separate the scar tissue in a way that the shockwave therapy just couldn't break through.
The impact has been huge. While we haven't reached the end goal yet and more sessions will be needed to completely free the nerve, the hydrodissection has been far more effective than any of the other treatments this time around and I wanted to share my experience. Most people probably are not aware of the procedure and how successful it can be. It has begun to dismantle the core problem that was holding me back.
What sets Proback apart is not just their standard tools, but their ability to escalate when necessary. They don't give up. When a case is complex like mine, they bring in their top expert, use advanced diagnostics to find the real root cause and innovate using a highly specific, cutting-edge treatment to fix it. This process has given me genuine, tangible hope for the first time in a long time and I hope my nerve pain will continue to improve to the point I am completely free of it.
My deepest thanks to Dr. Chris and the entire team for their persistence, their honesty and for having the advanced skills needed to tackle the most difficult cases.

I came to ProBack after being a chronic back pain sufferer for over 10 years, and - since seeing Dr Chris and the team - I can honestly say this is the first time I have felt pain free.

I had an hip / back injury when I was 26 years old, which has meant that as I've got older it started to affect my life in every way. I couldn't sit down for long periods of time - so couldn't drive longer than 30 minutes. Or sit in a meeting without standing up every 30 minutes. Or have a meal. Long haul was a nightmare. And then I started to get pain in all the things I love doing too. Like picking up my small daughter. Or going to the gym.

And I've tried EVERYTHING (I mean, everything) and spent so much money to try and fix my problems. Physiotherapy. Yoga and Pilates. Acupuncture. Osteopath. Homeopath. Manual therapy. Weekly sports Massage. Shockwave therapy. And I even tried an expensive round on the IDD machine (the thing that stretches out your back). I had some relief of symptoms for a week or so. But they always came back.

And it wasn't until I said to my husband that I need a last resort. I was going to turn to anyone who would give me surgery, or steroids, but then I found Dr Chris at ProBack. The team did an in-depth analysis, and told me that surgery was not going to fix my problems, and told me about the regenerative injections called prolotherapy. And I needed to have 5 rounds or so.

I was a bit sceptical at first. But I had nothing to lose - my painful life not being able to sit down had to stop one way or another. And so I tried it.

I did the first, and it was really sore. The second started to get better. And by the third - I walked into the room and gave Dr Chris a hug and said 'thank you so much, I had forgotten what it was like to feel pain free, and now I can remember again!'.

In every treatment session - Dr Chris is so attentive and thorough - and wants to make sure that he was going the very best job each session (He even spent 1.5 hrs with me on my last one). And his team are all really supportive.

We're still finalising the last few areas and ironing out the last bits of pain, but the progress my back has made is incredible. And I can honestly say, to anyone who has been suffering for years, go and see these guys! Might be the best thing you ever do for your pain.

On Friday I received my last x-ray results after a "hard" 6-month spinal therapy! I say the word hard because a sick body does not heal from one minute to the next, there was also pain in it, because it is part of the healing! I cannot express in words how much I can thank the staff of the proback clinic! I would like to mention the dearest and most precise doctor Yohanis by name! Yohanis's miraculous hands improved my condition by 70 percent, which I did not even dare to dream of! (sick vertebrae, constant pain, numbness, tense muscles, damaged nerves, etc.) no.. I do not want to advertise the clinic, I am talking about the experience that we went through together during the 6 months! At Yohanis' suggestion, I have to go back in the near future because there is still something to improve! but my gratitude will never end!! gratitude and thanks for everything!!🫂💪❤️ I be back soon!!☝️🫡❤️

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professional and knowledgeable.
I had a course of 18 shockwave and spinal decompression, which eased the pain but didn’t resolve the issue. I was then informed about Prolozone therapy. I was nervous due to a needle phobia, but was reassured by the staff.
The prolozone worked wonders and the pain is no longer there.
I would 100% recommend Proback to anyone with back pain.

For years, I suffered from agonising shoulder and neck pain that impacted every part of my life. I tried countless treatments, including chiropractic care and physiotherapy, but nothing provided lasting relief. It was incredibly frustrating and disheartening to live with constant discomfort and limited mobility.

Discovering Prolozone therapy at this clinic was truly life-changing. After just two sessions, I noticed a significant reduction in pain and an improvement in my range of motion. The treatment comes with a little discomfort from the needles but remarkably effective, and for the first time in years, I felt hopeful about my recovery.

Today, I am virtually pain-free and able to enjoy daily activities without the limitations I once had. I am deeply grateful to the team here for their expertise and care — they gave me my quality of life back. I would highly recommend Prolozone therapy to anyone struggling with chronic pain as I once did.

I first came across Pro-Back in 2017 after giving up with the NHS, I found that I could view my X-ray the very same day, with a trained Therapist to explain my condition. The stages were proactive, laying down a plan of action. The professional tools I had not seen or experience before and the were very effective. By far they are different from others in their space. The Therapist are trained and assisted by qualified people. I had interested motivated staff to support my journey, giving me confidence in Pro-Back. Their service now go beyond 'the back' of which I use today. Each visit giving me hope for my condition, thank you Pro-Back.

After days of worsening pain, I woke one morning with debilitating discomfort in my neck, shoulders, and mid-back. The intensity was overwhelming, causing numbness in one arm, impaired vision, and difficulty breathing.
Thankfully, I received treatment from Shola and Ganesh. Shola’s skilled treatment and Ganesh’s expert physiotherapy provided immediate relief, reducing my symptoms by at least 90%. I was astonished by the results.
Words cannot fully express my gratitude for Shola and Ganesh’s exceptional care and professionalism. Thank you!

I came to proback with lot of back pain. I was in bed for 6month. Non treatment helped me. Surgeon advised me for surgery but I don’t want to do it. I saw google and saw the advertisement and came here. Had a consultation with them, they gave the best for me. I have prolozone and prolotherapy injections for my back pain. Felt better immediately. Dr. Mudasir who treated me is the best. Thank you so much doctor for your care and treatment. Thank you proback team.

I originally went to ProBack 2 years ago after being diagnosed with seven bulging discs in my spine. I was in extreme pain and couldn't sit down or stand up without extreme pain. Proback took X-rays and discovered I had lost the curvature in my spine, and my prosthetic hip was situated much higher than my own hip, which may have aggravated my spine, causing these issues. I had been going to my doctor for 3 years, since having a hip replacement, as I had experienced constant pain in my hip and back, and I was only offered a steroid injection, which, after research, is not recommended in a prosthetic hip. So I was desperate for some pain relief.
Proback put me on a 12-week plan, incorporating shockwave and laser treatment. They gave me a back cushion to recreate the curve in my spine and an insole to help correct my misaligned prosthetic hip. After a couple of weeks, I noticed a large reduction in pain, and after the 12-week plan, I was pain-free. At this time, the pain in my prosthetic hip and my own hip had increased so much that I could not work. I finally saw a surgeon who put me on a 10-week waiting list for my prosthetic hip treatment, and a 9-month waiting list to have my own hip replaced.
I went to Proback for my back treatment, very upset and confused, as my back was getting better, but now my hips were so painful that I could not work. They looked at my X-rays again and advised that they can help with both hips, and my own hip does not need a replacement, as it's not bone-on-bone, but they can alleviate the inflammation and pain.
I had prolozone therapy and hydra-dissection therapy, which has been life-changing. My pain had reduced by 60%. I am still having treatment, but the reduction in pain is remarkable. I can work, walk without limping, and more importantly, I don't think I will need another hip replacement for a while. They are worth every penny.

There was some initial improvement in the first few session. Two months of treatment later, I was given a different diagnoses and the head doctor was brought in. When I was reporting no improvement all through, nobody took the time to review my report. While the staff were fine, they rotated so often it was almost irritating to have your treatment stalled. All pain problems returned

My name is Craig and for the past 16 years I have lived with chronic back pain due to a serious motorbike accident in which I broke 4 vertebrae in my spine and neck.
I have to take a number of painkillers each day and sleeping pills at night in order to deal with the problems.
Despite seeing a number of specialists over the years, nothing has worked to alleviate the symptoms. However, a family friend suggested I contact Proback so I made an appointment with their clinic 5 weeks ago.
I met with Chris (who runs the clinic) and had a lengthy discussion with him, an in-depth physical examination, and several x-rays done.
The following week, I returned and Chris explained all the results in great detail and I started, there and then, on his recommended treatment plan. To my amazement, I felt a change in my pain from that very first treatment and have improved considerably with each appointment.
My family and friends have all remarked on my obvious improvement and I am now able to walk upright, handle steps with ease and sleep comfortably.

Disappointing Experience with Injection prolozone

I recently visited Proback clinics Victoria for an injection, hoping it would alleviate my pain. Unfortunately, the treatment did not have any effect, and I ended up paying £800 for what feels like nothing. Instead of relief, my pain actually worsened following the procedure.

The lack of results was incredibly frustrating, especially given the high cost. I expected a professional service and effective treatment but left feeling disappointed and in more discomfort than before. I cannot recommend this service based on my experience.

I had lower back pain, especially around my tailbone, and Shola at Proback was amazing. He was friendly, professional, and tailored a treatment plan that worked wonders. The whole clinic is welcoming and well-run, and after just a few weeks my pain had improved a lot. I highly recommend Shola and Proback to anyone needing effective, caring physiotherapy.

After a period of illness, I decided to try ozone therapy at Proback to help restore my health. I cannot emphasise enough how effective it has been. My energy levels have soared, I feel younger, and it has even given me the strength to get back into my running routine – which has created an upward spiral for my health. The team at Proback are professional, knowledgeable, and supportive throughout the process. I would recommend ozone therapy to anyone looking to aid their recovery and/or boost vitality.

I’ve had severe neck pain for 10+ years due to degenerative disc disease. I had all the normal treatments from physio, steroids injections, to hardcore pain medications.
All of the above didn’t help and I was slowly losing my life to the agonising pain I was in.
I saw an advertisement from Proback on social media, offering a range of treatments which looked rather promising. I had nothing to lose by going to see them. It was the best thing I ever did.
The initial consultation was very thorough and it was recommended that I start a course of prolozone injections - 5 in total, due to the severity of my condition. I was sceptical as everything else I tried, hadn’t really helped. Just one day after my 1st injections, I woke up with no pain at all. This was the first time in over ten years that I felt pain free.
It’s minimally invasive with no side effects and the difference is just WOW.
Prolozone has given me my life back. I haven’t had to take any pain medication since completing the course of treatment that was recommended.
The whole team at Proback, Victoria are fantastic. Their efficiency and care are second to none.
Thank you to Chris, Dipa and the whole team. You are all truly amazing and I’m forever grateful.

I was suffering for over a year with severe sciatica to the point I was unable to walk, any normal day to day activities and at a loss of how to ease my back pain. I'd visited my GP multiple times and was working with a physio through the NHS. My pain reached a point where I couldn't take much more, and was irritable and depressed with little hope of a cure.

A friend recommended Proback. My consultation booking was quick and easy, I called and within 48hrs I was being seen for my initial xray and consultation. Within a week, I had started the 18 week treatment plan with spinal decompression and shockwave therapy - the cost was high but I can wholly say it was the best investment I've ever made.

I saw results even after the first session, my symptoms relieved and walking became easier and pain subsided - I religiously followed the advice of the team and within a month I noticed serious progress that without Proback's support wouldn't have happened.

At the beginning of my care, I'd come off an 11hr flight from San Francisco, my pain relapsed as a result of the flight and again I was limping. The next morning I visited Proback for spinal decompression and immediately the pain disappeared. It feels hard to write this since before booking I was sceptical of the reviews and comments thinking it may not work for me but important I share this experience if you are suffering as Proback spinal decompression and shockwave therapy really is a miracle! It really did work for me instantly and I am so grateful for the support I received.

If you are experiencing back pain, Proback will get you back on your feet again - I'm now fully recovered, back to my exercise regime with a greater appreciation for rest and recovery as well as an ongoing monthly check up to assure I can avoid any relapses and remain healthy for the long term.

++++

To the whole team at Proback, every single person I have interacted with is a credit to your team - offering such a friendly welcome, a kind and caring approach clearly explaining complicated technical details with patience. I received a professional experience throughout - I honestly cannot thank each and every one of you enough for helping me get better, stronger and back to fitness, but some key spotlights for the following team members:

Arlind - you are incredible and one of the best practitioners I've ever worked with. Thank you for your fun anecdotes, your sense of humour and always seeing the positive side of life, you really did inspire me and motivate me to keep going on the darkest days - please never lose this, its so very special and rare as well as extremely valuable to your patients. I've learnt a huge amount in a short time working with you - big thank you for sharing your smarts.

Ophelia - I so enjoyed our chats and getting to know you. You're going to go on to great things and I wish you all the best for your studies and next adventures. Each session with you always made me smile. Never lose that positive energy, you have a beautiful soul! Stay in touch

Kyra, Melinda, Klaudia, Nesa - thank you for your warm welcome as well as helping me source all details needed for my insurance provider with patience and supportiveness - it really didn't go unnoticed, you're all excellent!

Many, many thanks, Annabelle x

I was in constant pain for 2 years, and NHS couldn't find the reason.I started believing I'm beyond help and will be on the painkillers forever.
At Proback, during first session, I was given the reason for my pain...and one shockwave therapy stopped the pain. It was unbelievable. I left the clinic without the pain...I am continuing my visits and am very happy with the care I'm receiving. I cannot recommend enough. The staff are lovely and sessions pleasant. Give them a try and you won't regret

Whatever I say will be little about this clinic and the people in it. I will start by saying that for 8 years I have been suffering from chronic pain in the spine and neck as a result of professional sports. I have about 4.5 herniated discs, protrusions and a damaged peripheral nervous system. I visited many hospitals and sanatoriums for treatment, but the result was for about 2 weeks and then the pain returned again.Until I found ProBack Clinic. From the phone call to make an appointment, I felt the warmth and care from Melinda. She was very thorough in answering my questions and made an appointment for me. My first visit to the clinic was to have an X-ray done to see the problem and to prescribe a specific treatment for my condition. That day, I also met one of the physiotherapist Johannes, who was extremely attentive and explained everything to me very carefully, because my English is not perfect and he was so good at repeating or finding a way to explain everything in a simpler way.And so began my great adventure with all these wonderful people. Every day the reception was filled with big smiles and despite the pain I was feeling, I forgot about it for a moment. The clinic team is very kind, friendly, attentive and always responsive when I needed help. When I was admitted to the clinic, I was very weak, I could barely move my head and legs, and it was extremely difficult to make any rotational movements. I felt pain with every step and had lost all hope for a normal and mobile life (a year before I met them, I had paresis on the entire left side of my body). We started treatment with shock wave, laser and spinal decompression. This treatment literally saved my life because now I enjoy every movement. I walk without problems, jump, run and dance like before. Johannes was my physiotherapist and together with him we built a wonderful connection and trust in each other and with small steps we achieved big results. Thank you ProBack Clinic for being there, for your professionalism and the love to every single person. Now I am firmly on my own two feet and I am training according to a plan prepared by Johannes. For these 4 months you have become like part of my family. Deep gratitude to everything you do, because without you I would not be able to do it.

had a great experience with the shockwave therapy sessions with my amazing consultant Arlind Cela. I came in with a lot of tension and soreness, and after just a few sessions, I noticed a big improvement. The therapist was really knowledgeable and took the time to understand where the pain was coming from. They used a mix of techniques that really worked for me. I feel more mobile, relaxed, and less pain. Highly recommend! Still got few sessions left and i’m sure before the session finished all the pain were gone.

A very friendly welcome on arrival, they had a good knowledge and professional approach to the problems surrounding my back and spinal health. I feel very well looked after.