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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

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74 reviews in the last 12 months

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Prolozone Therapy

Rated 5 out of 5 stars

Life Enhancing Therapy

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments but nothing helped for long and I found myself living with constant leg, hip and lower back pain.

After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had counselling over the years owing to PTSD and no other specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him!
Everyone who works at Proback Victoria, are lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin and even zumba
life can be so joyless when we experience physical pain and it's crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something can be done about it and there are specialist out there to help. I am so grateful to have discovered Proback because they have provided me with a new way of treating my mind and body. Thank you Proback

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Life Enhancing Therapy

Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.

My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.

My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments such as chiropractic, acupuncture, physiotherapy, deep tissue massages and even reiki. None of said treatments helped for long and I found myself living with constant leg, hip and lower back pain.
After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had psychotherapy and counselling over the years owing to PTSD and NO OTHER specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him...he's like a savant!! And everyone who works at Proback Victoria, are honestly lovely, kind, patient and generous.

To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin, core and even zumba and I LOVE IT!!
life can be so joyless when we experience spinal, joint and hip ailments and it is crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something CAN be done about it and there are specialist out there to help us improve our quality of life. I am so grateful to have discovered Proback Victoria because they have provided me with a new way of treating my mind and body and have given me a refreshed spirit for life. I have never spent money more wisely and I am a believer of 'health over wealth'. Thank you Proback.

May 29, 2024
Unprompted review
Rated 2 out of 5 stars

I went for an initial consultation and…

I went for an initial consultation and follow-up where my x-ray results were shared. Both were friendly and professional just seemed very early career rather than experienced practitioners. I think they were very busy both days so a little chaotic with 2 different therapists seeing me for first appointment and then same with shockwave therapy. I tried shockwave therapy and laser treatment but was given no exercises to do on my own. Given my condition is 3 months on I thought I would give it a go and I may get the more advanced treatments. The shockwave was ok - much like a massage gun and lazer I didnt feel anything. Each treatment was 20 min or so. The next day felt limited improvement and the cost and time to travel into to central was not worth it. I personally found local independent consultants usually charge less and have much more experience in a specific area. No critique of individuals I met with they were positive albeit rushed in their energy - I just didn’t leave with a belief this was the right treatment location for me. I am now focusing on 1:1 pilates which is £25 for 50 minutes and maya facial release ans radio frequency therapy which is £50 for 45 minutes.

August 1, 2024
Unprompted review
Proback Clinics logo

Reply from Proback Clinics

Hi Dev, thank you for you review. We do advise our patients that there may not be much difference after one treatment. As we are not masking symptoms with painkillers or injections we bring about pain relief by treating the underlying condition which does take time to treat and heal. Patients do vary in their response to the first treatment - some do get some immediate relief, others may not feel any difference with just one treatment. It is usually a process of healing and we do give treatment plans for this reason. Overall, we do have a high success rate and tend to see patients that have tried many other therapies before seeing us. And as you can see from previous reviews it can have a huge impact on their lives. We follow Chiropractic principals whereby we go through a pain relief phase first. Once patients are comfortable and their pain reduced we then enter the corrective phase. It is during the corrective phase that we give exercises as this is when patients are able to do the exercises comfortably and correctly - often when patients try to do exercises when in pain they either can’t even do them or do them in a way that causes less pain and could mean they either don’t do them correctly or their compliance is low. In addition to exercises we use medical devises called spinal orthotics to re-establish the correct posture, alignment and curves to enable longer term relief. We do find that our approach works well for the vast majority of our patients but totally appreciate and respect other approaches to spinal health. We do wish you the best for your future care.
Dipa

Rated 5 out of 5 stars

I would highly recommend this place for…

I would highly recommend this place for anybody having back pain.my wife had the. Back issue took some shock therapy and she feels great. the price are reasonable as well also those guys know what they are doing.sadly we couldn’t carry on with further treatment as it was far for us.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Suffered with stubborn back pain for…

Suffered with stubborn back pain for many years and had tried many treatments to no avail, until I found a superb all round successful treatment with Proback! The shockwave therapy worked wonders for me!
Can’t recommend them enough! Staff were excellent to match the treatment too!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Miracle Workers

Proback Clinic has given me my life back, from arriving there in my wheelchair, my back totally out, could not stand up at all and bent towards my left side and over. With the Shockwave Therapy and the Radio Frequency Therapy I am able to walk up straight, bend, move, and am now nearly pain free. From the 1st x-rays and the 2nd x-rays so much improvement. The Staff are all miracle workers. Very professional service. I have referred my parents too for treatment. I would refer anybody to them.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

The Best Back Clinic

Proback has helped me tremendously.

I have experienced great customer service and helpful treatment ever since I started. To be specific, receptionists’ Nesa and Claudia have consistently been very helpful in organising appointments and even fitting me in with the practitioners whenever I wasn’t able to attend at the agreed time. Their attitude towards helping customers is very refreshing. Regarding the service of treatment. Abdul and Dimitar are brilliant practitioners and are very good at what they do. They have helped me decrease the pain in my back enormously.

I would recommend Proback clinic to anyone due to their impeccable customer service from their receptionists and also their Therapy service from all their practitioners.

I have no bad words to say.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

I was not able to walking because of my…

I was not able to walking because of my pain in my left leg. Three weeks was on painkillers but pain was not getting less. Then I finding Proback Clinic Victoria on line. I came here. Staff here is very kind and helpful, doctors very professional and on next day I've got first procedure(radial shockwave therapy). After some weeks pain disappeared and I am happy walking without any pain. I am very grateful to the professional staff, who made my life beautiful. I highly recommend Victoria Clinic to everyone who is looking for help. I am very grateful to the doctors and staff of the Clinic! Thank you very much !

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

I was in pain when I first came to…

I was in pain when I first came to Proback Victoria clinic and they told me that they can help me with my pain I just said ok because I have tried every pain relief and therapy to relieve my pain. Fortunately when I started the treatment in that week the first treatment I felt relief I am still going for my treatments it’s a long journey but I am happy to say I that I am pain free and extremely impressed how helpful it was for me I am also happy with the very pleasant and helpful staff.
Thank you Katerina and everyone who are still helping me through my pain.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny, life changing

This place is awesome 👌 I had the treatment last year with a little added work on my muscle and core strength, which they gave me workout plan for, I am back to 98% recovered. I was in a bad way for three years not able to walk more than 20 metres without crippling pain from sciatica. It is expensive but I would say it worth it. I had decompression treatment and shockwave therapy it was expensive.
Decompression £120
Shock wave therapy £60
I had this twice a week they set out a treatment plan for you so cost might vary as you might have another type of treatment. It in my view a safer option to surgery you might want to try first prior to surgery.

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

I've had disc issues In the past taking…

I've had disc issues In the past taking time off sick due to serious pain and not being able to walk for days thanks to proback that's all changed
I first visited the London City branch over 4 years ago. And now I regularly go for shockwave therapy they are so friendly welcoming and professional they talk you through your treatment after having an x ray
I would recommend them to anyone don't hesitate to give them a call

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Neck, Shoulder and Lumbar

Neck, Shoulder and Lumbar pain I had 12 week of shock wave therapy using denneroll which was given for neck cervical adjustment and thoracic spine adjustment this has reduced my muscular pain significantly and has corrected my sitting posture

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Proback Shockwave Therapy

I have started having treatment at Proback about three years ago following a vertigo attack. I have been offered shockwave therapy and responded very well to it. Part of the problem was calcification in shoulders and neck. The treatment helped to restore my neck mobility. After about 10 weeks of Shockwave treatment, my condition improved markedly. Since then, I go to Proback for maintenance treatments. Arlind and all practitioners at Proback are very friendly, professional, helpful and experienced. The overall experience at Proback has been very positive. All staff and receptionists are welcoming, courteous and helpful. I would highly recommend Proback.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Proback

The Proback team are very welcoming and helpful, they listen to your concerns and always provide a helpful solution. I had shockwave therapy performed as my treatment and it has definitely made a positive impact on my life, i would recommend going to Proback.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Had used proback services years ago and…

Had used proback services years ago and did not hesitate for a second in contacting them again recently after another incident. They put me back on my feet using shockwave and decompression therapy, everybody is professional, prepared and yet friendly and flexible in terms of their approach to my specific problem. Being able to listen to patients is a rare and invaluable skill for anyone involved in the medical profession, thoroughly recommended.

December 11, 2022
Unprompted review
Rated 5 out of 5 stars

I would like to express my gratitude to…

I would like to express my gratitude to the whole team of proback Victoria and especially to Yohanis for the indicated help and the correct treatment. When I entered the clinic before a few months for the first time I had severe pain in my head and lower back. Two weeks after the first therapy I felt significant relief in my lower back. Now for almost four months with the treatment prescribed for me, I can say that the headache that was almost constant and the pain in the lower back have disappeared completely.
Again big thanks to proback team Victoria

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING treatment

AMAZING treatment. Came in with severe back pain and ended up coming out feeling nothing! Over an 18 week period I was given Shockwave Therapy, Laser Therapy and Decompression Therapy. These all helped me out tremendously in my recovery. They give discounts too depending on how you want to pay and they don’t force any plans on you from day 1 so you have time to choose. The staff were absolutely wonderful in their work. I do have to put in a special word in for Yohanis as he was the person who mainly worked on me and I’ve been happy with him every step of the way. He’s very caring and understanding. The information he provided is very informative and I never had any second thoughts. I appreciate everyone who helped me out in my recovery and I would 100% recommend this place for any back related pain. The staff won’t fail you at all and they’re all very friendly.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

I suffered a slipped disk in my upper…

I suffered a slipped disk in my upper back from a climbing injury and got into the system with the NHS who prescribed strong painkillers and put me on a waiting list for surgery, the NHS physio that assessed me also told me not to do any exercise for a year!

I looked for an alternative and found ProBack and I've very glad I did.

After the initial assessment I started treatment with the shockwave therapy and after the 2nd treatment my pain was reduced by 80%, now, after my 8th I'm pain free and rock climbing again, all within a month!

The practitioner in charge of my care, Arlind, is incredibly professional as well as personal, he takes a great interest in my recovery and is tailoring the treatment to my exact situation based on feedback.

All of the staff greet me by name every time I arrive and have made me feel like this IS something I can recover from, after being in severe pain for months it feels like a new lease on life.

The treatment plan I'm in is looking at not just taking the injury pain away but re-aligning my body and back and potentially undoing decades of injuries, I expect that after I complete this I will be in better shape than before my injury.

I know that results will vary from person to person but for me they have nothing short of miraculous, and to think the NHS wanted to operate and fuse my vertebrae!

5 stars is not enough.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

i would love to recommend pro back

i would love to recommend pro back! at first i cant move or turn my head, my left back is in pain that i couldnt sleep, i had muscle spasm at left upper back. now i can move freely but im still on my therapy. i cant thank enough the staffs, special thanks to Abdul and Chris! They are all caring and lovely people! Thank you so much!

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant and effective treatment

Brilliant treatment! For my enraged sciatica nerve, the shock wave therapy and decompression treatments are the only ones that ever really helped. I would recommend this to anyone with a backpain.

May 19, 2022
Unprompted review

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