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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

All reviews

(562)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Prolozone Therapy

Rated 5 out of 5 stars

Painful back &Neck

Great customer service , nice staff, approach, very kind and supportive.
Results are great , not over with my therapy but I will continue in the future
Would recommend Dr.Chris , Arland, Olly , Dipa and others - I don’t know all names )

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

The Pro Back clinic has been a life…

The Pro Back clinic has been a life changing experience.
20 minutes of shockwave therapy clears inflammation and restores more range of movement than a yoga session and 1.5 hour sports massage.
As the treatment gets more effective with the inclusion of spinal corrective movements and tools, I find that sensitivity has returned to all of my extremities. This has also made a difference to how food tastes, much more enjoyable.
A heartfelt Thank You to all of the team. Life looks much more positive for the future.
Tim Q

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

Great place and very professional…

Great place and very professional staff. I have started my therapy one month ago and it's really working for me.
Nice and friendly environment they are always ready to help you out as best as they can.
Hugely suggested!!!

May 28, 2020
Unprompted review
Rated 5 out of 5 stars

Recomend the clinic

I feel very good after 4 weeks of Shockwave and Laser therapy, i recomend this clinic and thank you for Dr. Chris how helped me so much and the rest of the team as well. Very good nice costumer service especially from Melinda.
Really recomend it the clinic !

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

I had severe back pain and was…

I had severe back pain and was recommended to take several sessions of shock therapy. Now I feel so much better and my back doesn’t hurt anymore. Special thanks to Chi and Maria for taking a really good care of me! Very professional and friendly staff!!!

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

This place turned out to be blessing…

This place turned out to be blessing to…
This place turned out to be blessing to me. I am 40 years old, suffering from severe back pain since 16, got diagnosed with Ankylosing Spondylitis when I was 27. In last many years I have tried lots of delivery things like : Thai massage, Swedish massage, acupuncture, acupressure, cupping, hydro therapy,etc. But the results that I got with Shockwave and Laser are outstanding. I have not felt this good in many many years. I am in much less pain at age of 40 than what I was at 30. It has given me good hope for my future life. I got the confidence that I can manage my normal life with living with Ankylosing Spondylitis. I would highly recommend this for all sort of pains but very very highly recommended for AS patients as from my experience, there nothing better than this for helping with AS.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

This place turned out to be blessing to…

This place turned out to be blessing to me. I am 40 years old, suffering from severe back pain since 16, got diagnosed with Ankylosing Spondylitis when I was 27. In last many years I have tried lots of delivery things like : Thai massage, Swedish massage, acupuncture, acupressure, cupping, hydro therapy,etc. But the results that I got with Shockwave and Laser are outstanding. I have not felt this good in many many years. I am in much less pain at age of 40 than what I was at 30. It has given me good hope for my future life. I got the confidence that I can manage my normal life with living with Ankylosing Spondylitis. I would highly recommend this for all sort of pains but very very highly recommended for AS patients as from my experience, there nothing better than this for helping with AS.

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Me and my mum having treatment at proback victoria clinic for sciatica and neck pain. My mum recovered very well then i started having treatment with shockwave and IDD therapy. I am halfway through treatment now. Before sotting was the worse position for me now able to sit without pain and my sciatica pain gone as well.
I just want to say thank you to all the staffs and each practitioner which help me to get better. I want to say many thanks to Maria she is very caring and wonderful person.
Definitely i am gone recommend proback to my family and friends.

Massy&Mehrangiz

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

Fast improvement of pain and inflammation resistance

I have chronic pain and inflammation on my neck, shoulders, legs and low back area. After several shockwave therapies, I have been feeling pain elimination, better movement and my body light. Now, I sleep better, feel the energy to do something positive that I was not able to do due to my symptoms. I am very satisfied with the therapy and all the staff in the Clinic who are friendly, and Dr Chris really cares of me that makes me feel confident in therapy. I thank all of you in the clinic.

December 8, 2019
Unprompted review
Rated 4 out of 5 stars

You only get one body - look after it and do so with ProBack!

The only reason I haven't added the last star is that I haven't finished the treatment programme yet!

(Sorry if this is a long review, simply writing that they are great is not enough!)

As for now - I am halfway through the 9 week therapy programme to heal, stabilise and improve my strength after having 2 bulging discs at the beginning of summer.
In the past I have seen chiropractors, physio therapists, joined Pilates and generally tried a good amount of "short term" fixes which have ultimately ended in my needing to keep up regular exercises and good posture independently. All have been good but I am feeling particularly confident with ProBack as they have been balancing therapy sessions with encouraging exercises in a friendly manner; building my strength back slowly and with confidence.
If you are ever worried about the cost involved in Decompression therapy of Shock-Wave therapy then rethink it - Would you rather a short term cost to rejuvenate and get your life back on track or run the risk of longer term cost of surgery effecting time spent at work, with children, doing the things you love? I cycle to work and the cost involved in having to drive, alone, is annoying - ProBack are giving me the opportunity to cut this cost sooner and permanently (assuming I also put the work in to keep up my strength and stability!)

So to summarise
Review on the work being done - A Star
Review on the staff being friendly - Absolutely!
Review on setting - calm and clean.
Review on therapies - Brilliant. Well worth the money.
Review on my own input in getting better - Work in Progress.

October 13, 2019
Unprompted review
Rated 5 out of 5 stars

Proback Surbiton - helpful and extremely professional

Proback Surbiton are helpful and extremely professional. Like many others these days we all know that 16 hours a day sat hunched over a computer is not healthy. When I first visited Proback Surbiton, I like so many other business professionals had poor posture causing neck pain, back pain and the symptoms of sciatica. The chiropractors at Proback Clinics Surbiton, along with the sports therapy team helped me no end and got me moving! I'd recommend this clinic to anyone - you will be welcomed with a smile and leave with a skip in your step

October 13, 2019
Unprompted review
Rated 5 out of 5 stars

Good results

I am having ongoing treatment with Proback Victoria - (Shockwave therapy) - Maria is my practitioner and she is great. She is very caring and practical as well. I have seen the steady improvement in my posture over the last couple of months. It does take time to re-educate the body and for the pain to lift. Would recommend Proback and in particular Maria.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

De-compression therapy

In early 2019, I consulted Proback Victoria over two long-term back issues I had been suffering; spinal stenosis and degenerative disc disease/multiple herniation with classic sciatic pain. These are essentially advanced wear & tear, age-related rather than injury. After an examination including X rays, they recommended their advertised ‘de-compression therapy’ which I then undertook over a 6 week period (I also briefly tried ‘percussion therapy’ but that had only minimal effect). Although there was no recognisable benefit to the stenosis (which I was not really expecting anyway and I have now had treated by another means) the de-compression certainly helped the underlying problem with the discs. After a few weeks, I noticed greater flexibility in my lower back generally and bending has significantly improved with less compaction & stiffness. This overall improvement has continued in the month since I completed the therapy and there has been a 90% reduction in pain while walking.

Overall, Proback’s de-compression worked well for me. I can see that it is not going to work for all back complaints but it does at least offer a possibility of re-generating/healing the spinal discs so is worth trying for anyone with similar pain. The therapy was not cheap but the benefit has been worth every penny. The staff were all very friendly too, as other reviewers have commented.

July 25, 2019
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, ProBack Victoria have been amazing! Dan & Rishi who do my shockwave therapy always make my back and neck feel much more relieved after each session. Jo at front desk is always lovely too! Moreover, love the ambiance at ProBack Victoria, always clean and tidy. Couldn't recommend them enough. Thank you!

June 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

If you are in pain, want greater mobility/ flexibility, want to maintain a healthy lifestyle you have to check out Proback Victoria!

This is a safe and inviting place where the health care professionals and front desk staff are warm and friendly and genuinely care about you and your health.

The type of chiropractic is different from others, they don't do adjustments instead they use technology such as laser, radial shockwave and decompression equipment to improve your health. Before any treatment happens, they do a neurological test and x-ray which unable the practitioner to identify any issue with your back and neck, once they have discussed with you all treatment options then you are ready to start with your journey to recovery.

All the practitioners are excellent they make sure you are comfortable with the treatments and help you understand what to expect before proceeding with the therapy. In particular I would recommend Maria Georgiu, she is phenomenal!!! Maria has shown to be very experienced and knowledgeable, genuinely passionate about her work, she definitely practices top class customer service (I say that because I worked as Customer Service Manager for many years).

l will definitely recommend Proback Victoria to all my friends. Thanks again for your kind gestures to Joanna, Rishi, Damanie, Mitch, Naomi, Chi, Daniel and Maria.

Antonio

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!
I've only had two treatments so far but it has already made a massive difference. Huge thanks to Dr Christian Allard and his team for developing this fantastic treatment (Radial Shockwave Therapy and Spinal Decompression), all delivered with immaculate professionalism and positivism.

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent result

I am so pleased to have found Dr.Christian Allard. He is excellent in shockwave therapy. My spine lost its proper curvature and is very uncomfortable. Dr. Allard was able to help the spine regain flexibility and releive much tension in just one session. I feel so much more hopeful for a full recovery with the new found method. Thank you, Dr.Allard, for your zeal to help me get well. God bless you.

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

Sciatic nerve pain - a nightmare ended by Proback

When I was hit by Sciatic nerve pain in Jan 2018, I visited my local Chiropractor and was informed there were limited options outside of surgery and that I would pretty much have to live with it. The pin was constant and intolerable so I looked further afield and came across Pro Back in London. A long story short, a combination of spinal decompression, electroshock therapy, stretching and the use of orthotics, means I am now pain free and my back feels better than it has in the past decade. Many thanks to Reece and his colleagues for literally changing my life.

November 21, 2018
Unprompted review
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