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Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

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Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

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4.8

All reviews

(562)

74 reviews in the last 12 months

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Back Pain

Rated 5 out of 5 stars

I would highly recommend this place for…

I would highly recommend this place for anybody having back pain.my wife had the. Back issue took some shock therapy and she feels great. the price are reasonable as well also those guys know what they are doing.sadly we couldn’t carry on with further treatment as it was far for us.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

A Possitive Experience & Outcome

I came to the clinic with chronic sciatica and in great pain. I found Proback to be very efficiently run and its staff concerned and caring. After 18wks of treatment I am functioning again so my experience has been a very positive one.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

A clinical magician !!

Frankly speaking I've been to multiple Chiropractor's but the first consultation with Dr. Chris was so amazing, the level of damage I have is very severe and he confidently represented with clear care plan which he implemented as said and within just 2 weeks of treatment I'm feeling much better than I was and most importantly his thorough knowledge about this profession,experience along with the jolly nature makes him stand apart and I'm really short of superlative to praise him more and even in future I'll go no where but to him if me or anybody around me needs Chiropractic help.
Now the other good thing is back bone of this clinic is Deepa who is very meticulous about every little thing when it comes to customer service. She takes utmost care from the moment you call to book in for the first appointment and it just doesn't stop there but goes long way every time when you see the smiley face, along with that she takes the feedback very seriously and spot on with the implementation of the feedback which is paramount and it is indeed a class apart. I'm so happy that I made right choice joining Proback clinic and strongly recommend.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve got my life back after ten months of agony

I’d just turned 69 in September 2023 when I injured my lower back while carrying a heavy box up a narrow staircase.
Within two hours the pain in my lower back and down my right leg was indescribable. I couldn’t stand, sit, walk or even lie down without severe and constant pain.
Before my injury I was very active - I visited the gym at least three times a week, swam, rode a bicycle and, in the summer, played cricket every weekend.
But within a day my posture had changed drastically, with my spine bent severely to the right (by 32 degrees).
I saw my GP who prescribed strong painkillers and referred me to a physiotherapist, who merely printed out some exercises - almost all of which I was physically unable or in too much pain to do.
I was left with no option but to pay for my own diagnosis and treatment.
I arranged an MRI scan and x-rays (which indicated that I had one or more prolapsed discs and/or a trapped nerve) and saw three chiropractors, an osteopath and finally an orthopaedic surgeon. The surgeon recommended a laminectomy, the shaving of the vertbra(e) to create space for the prolapsed disc to stop it impinging on the sciatica nerve. The op would involve cutting through three muscles to expose the area to be treated and recovery would take between three and six months.
I asked whether the op would restore my back to the state it was in before I injured it and whether I would be able to continue with my active lifestyle. The surgeon said there were no guarantees.
After my consultation, I Googled details of the op and also spoke to several friends who are GPs. I concluded that, despite the constant agony that I was in, the chances of a successful outcome on my terms was less than 50 per cent. Considering the associated risks involved, I decided that I would do whatever I could to avoid going under the knife.
It was around this time that an advert for ProBack appeared on my iPhone - probably because my of constant internet search for cures/relief of my sciatica/lower back pain. I read about spinal decompression and noted that the aim was to stretch apart the vertebrae to create more space for the trapped disc, or free a trapped nerve. In other words, the aim was the same as the op but without the disadvantages of surgery. ProBack also stated a 90 per cent success rate, which were also much better odds than surgery.
Cost was another consideration. The basic op with some aftercare would have cost between £11,000 and £12,000. While no one at ProBack was able to estimate if my treatment would be successful or how long it would take, from what I had read someone with my injury could expect to pay around £3,000.
The first consultation with ProBack, which included x-rays, was also on special offer, so I signed up.
Despite the agony than I was in, the treatment itself - shockwave followed by decompression - did not hurt. But despite 18 treatments for twice a week I felt no real benefits and was still in constant pain.
But after my eighteenth treatment I woke in the night in intense pain in my lower back and right leg and foot. This lasted an hour during which I took painkillers and applied four ice packs. I eventually fell asleep and woke the next morning feeling that something has eased in my back. The pain was still there but at a much more manageable level.
I have subsequently had five more decompression treatments and my pain has lessened each time.
I have now, at the suggestion of my ProBack treatment supervisor, switched to once a month decompression sessions while I undergo back strengthening exercises at my local gym.
X-rays reveal that the disc spaces between my vertebrae and the lateral displacement of my spine are back to normal.
My pain level has massively reduced and I now have my life back - all without the dangers and uncertainty of surgery.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Suffered with stubborn back pain for…

Suffered with stubborn back pain for many years and had tried many treatments to no avail, until I found a superb all round successful treatment with Proback! The shockwave therapy worked wonders for me!
Can’t recommend them enough! Staff were excellent to match the treatment too!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

A life changing experience

I honestly thought after weeks of treatment elsewhere, lack of help from the NHS and other so called professionals, that I would never go back to a normal life where I could function in society. Thankfully, I was recommended ProBack and the treatment, albeit painful at the start, has been life changing. I can now walk pain free and stand upright. The practitioners are all lovely, especially Yohanis and I will be forever grateful that I am now myself again, rather than the terrified individual who walked through their doors in Victoria! Thank you all so much!

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

This clinic was a God send

This clinic was a God send, the staff were really friendly, professional and kind. I was in a lot of pain, I was misdiagnosed with sciatica so had been doing the wrong things to recover. This was addressed straight away and proper treatment was taken. I've been feeling so much better and can move without pain again. I highly recommend this clinic.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly People, Highest Level of Care

I had been struggling with very sharp neck pain for a few years now, finally I decided I had enough and booked an appointment here at Proback Victoria. They were able to get me an appointment on the same day and I have been getting treatments for the last seven months. Since I started treatments I have had no neck pain whatsoever. Everyone at this clinic is friendly, kind and know exactly what they are doing. I never had a bad experience despite visiting sometimes more than once a week. They allow you to book appointments months in advance which was helpful for me to plan a regular time for my appointments. I cannot recommend Proback Victoria more. They provided the highest level of care and I am so grateful.

May 22, 2024
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

My experience at Proback Clinic has been one of great relief from pain. At my first appointment I was close to tears as my pain had got the better of me. Few weeks later, I felt mentally and physically better and my anxiety had disappeared.

The customer service provided is extremely professional. Everyone from reception staff to the practitioners are friendly and caring. They provide a personalised service which is very refreshing. I am thankful to all the practitioners, especially Arlo who has been really great with helping me with
my treatment. Thank you.

I would definitely recommend Proback clinic without a doubt.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Miracle Workers

Proback Clinic has given me my life back, from arriving there in my wheelchair, my back totally out, could not stand up at all and bent towards my left side and over. With the Shockwave Therapy and the Radio Frequency Therapy I am able to walk up straight, bend, move, and am now nearly pain free. From the 1st x-rays and the 2nd x-rays so much improvement. The Staff are all miracle workers. Very professional service. I have referred my parents too for treatment. I would refer anybody to them.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

The Best Back Clinic

Proback has helped me tremendously.

I have experienced great customer service and helpful treatment ever since I started. To be specific, receptionists’ Nesa and Claudia have consistently been very helpful in organising appointments and even fitting me in with the practitioners whenever I wasn’t able to attend at the agreed time. Their attitude towards helping customers is very refreshing. Regarding the service of treatment. Abdul and Dimitar are brilliant practitioners and are very good at what they do. They have helped me decrease the pain in my back enormously.

I would recommend Proback clinic to anyone due to their impeccable customer service from their receptionists and also their Therapy service from all their practitioners.

I have no bad words to say.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Proback saved my back

I’m a landscape gardener and in early December 2023 I was experiencing very painful lower back problems.
Unfortunately my doctor was unable to help and the NHS waiting list was going to be several months.
I found ProBack on the internet late on a Thursday evening, called them and had my first consultation and X-rays the next day.
My treatment started 2 days later and every week for the next 4 months.
I had lost much of the curve in my lower spine and had compacted discs.
Every Tuesday afternoon I would arrive at the clinic for shockwave treatments and decompression. I was always on time and never had to wait. The reception staff were amazing. They were beyond polite and the most efficient team I’ve ever met.
The therapists were absolutely incredible and over the ensuing weeks and months they worked their magic. I was massaged, stretched and given an exercise regime as well as a rather unique lumber cushion.
I had my final consultation and X-ray results a week ago and despite feeling amazing I was a little nervous.
I couldn’t believe it when I compared the before and after X-rays of the curve in my spine. It had corrected itself by 30% and was almost back to where it should be.
I have another check up in a few weeks time and in the meantime I will continue with the exercises and lumber cushion. I’m no longer in pain and my posture has improved significantly.
The team at ProBack in Victoria are absolutely amazing and I would recommend them 100%. Thank you.
Andrew Morris.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Spinal stenosis

I would like to say thank you very much to Damanei Dipa and Shana .when I came to your clinic I couldn’t walk few steps had to come to yours on Uber. Now i can walk,all sleepless nights are gone and very less pain . Also pins and needles I had are gone now..
thank you once more to all the hard working team..Illa

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional clinic with clear…

Very professional clinic with clear recovery stages. All the caregivers are excellent and especially Johannes is so skilled, experienced and kind. There’s no substitute for personal responsibility in recovery from back issues ( Yoga, flexibility, strength training), but they get you on your feet, they do a fine job.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

I was not able to walking because of my…

I was not able to walking because of my pain in my left leg. Three weeks was on painkillers but pain was not getting less. Then I finding Proback Clinic Victoria on line. I came here. Staff here is very kind and helpful, doctors very professional and on next day I've got first procedure(radial shockwave therapy). After some weeks pain disappeared and I am happy walking without any pain. I am very grateful to the professional staff, who made my life beautiful. I highly recommend Victoria Clinic to everyone who is looking for help. I am very grateful to the doctors and staff of the Clinic! Thank you very much !

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with the Proback Clinic…

My experience with the Proback Clinic is great, I still have few sessions till completion. I’am very satisfied with all the treatments. my back and sciatica pain is almost completely gone the whole team is friendly and helpful. Thank you all the team ! 😊
Recommend to anyone who suffers with back and sciatica pain!!!
Thank you

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

I was in pain when I first came to…

I was in pain when I first came to Proback Victoria clinic and they told me that they can help me with my pain I just said ok because I have tried every pain relief and therapy to relieve my pain. Fortunately when I started the treatment in that week the first treatment I felt relief I am still going for my treatments it’s a long journey but I am happy to say I that I am pain free and extremely impressed how helpful it was for me I am also happy with the very pleasant and helpful staff.
Thank you Katerina and everyone who are still helping me through my pain.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny, life changing

This place is awesome 👌 I had the treatment last year with a little added work on my muscle and core strength, which they gave me workout plan for, I am back to 98% recovered. I was in a bad way for three years not able to walk more than 20 metres without crippling pain from sciatica. It is expensive but I would say it worth it. I had decompression treatment and shockwave therapy it was expensive.
Decompression £120
Shock wave therapy £60
I had this twice a week they set out a treatment plan for you so cost might vary as you might have another type of treatment. It in my view a safer option to surgery you might want to try first prior to surgery.

March 18, 2023
Unprompted review

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