Banner for Proback Clinics

Proback Clinics Reviews 

562
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional, extremely attentive, and caring staff for providing exceptional therapies that successfully reduce long-term chronic back and joint pain. Many individuals deeply appreciate the thorough clinical explanations of their complex diagnoses alongside carefully tailored care plans designed to fully restore overall mobility. Though some reviewers were not happy with the frequent staff rotation, noting that constantly changing practitioners made ongoing sessions feel inconsistent. A few consumers also encountered disappointing therapeutic outcomes, reporting that their specific health concerns were unfortunately dismissed during medical consultations.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire team demonstrates exceptional... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Product

Clients share positive opinions on product, highlighting significant relief and improved mobility. Consumers... See more

Customer service

Customers had positive experiences with customer service, noting that the team is helpful, responsive, and... See more

Quality

Consumers find quality to be positive, highlighting high standards of care and effective treatments that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more

Company replied

Rated 5 out of 5 stars

Found Proback Clinic on Instagram with an offer for a consultation. The process was smooth and the team was very helpful and responsive Yohanis mg assigned practitioner is a gem! He’s thorough with... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Proback Advanced Back Care - Prolotherapy and Prolozone Clinic Flat 4, Evelyn Mansions, Carlisle Pl, London SW1P 1NH Chiropractor Debbie B 58 points 4 days ago I ca... See more

Rated 5 out of 5 stars

Proback, life changer. After years of lower back pain and costly visits to the chiropractor, I heard about Proback. Very hesitant to go at first but all the staff were amazing. All very professiona... See more


Company details

  1. Chiropractor
  2. Osteopath
  3. Physical Therapist
  4. Sports Medicine Physician

About Proback Clinics

Written by the company

Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.

At Proback Clinic Victoria, we specialize in advanced treatment modalities including:

Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.

Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.

K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.

Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.

Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.

Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.

Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.

Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.

Proback Clinic Victoria – Restore. Regenerate. Renew.


Contact info

Promotion box for Proback Clinics

Proback Clinic Victoria

Book a consultation today to start your journey to a pain free life!

4.8

Excellent

TrustScore 5 out of 5

562 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(562)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Neck Pain

Rated 5 out of 5 stars

Hi,I found this clinic in website,at…

Hi,I found this clinic in website,at this moment I was unable to stand up from my bed,by my self.First I call them,reception team,very nice and professional,explain me first cost of my consultation.I book apoitment,and at next day I saw my amazing doctor Maria G.She examined my pain,did x rays,and after 1 day I come back,to her my result and see my course of treatment.Later I started to do my treatment course,all team,doctor and nurse name Costa,was amazing,very helpful.Now,I did 4 days of treatment,I feel amazing.Every one here is helpful,professional and nice.Thanks guy for you job.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

I suffered a slipped disk in my upper…

I suffered a slipped disk in my upper back from a climbing injury and got into the system with the NHS who prescribed strong painkillers and put me on a waiting list for surgery, the NHS physio that assessed me also told me not to do any exercise for a year!

I looked for an alternative and found ProBack and I've very glad I did.

After the initial assessment I started treatment with the shockwave therapy and after the 2nd treatment my pain was reduced by 80%, now, after my 8th I'm pain free and rock climbing again, all within a month!

The practitioner in charge of my care, Arlind, is incredibly professional as well as personal, he takes a great interest in my recovery and is tailoring the treatment to my exact situation based on feedback.

All of the staff greet me by name every time I arrive and have made me feel like this IS something I can recover from, after being in severe pain for months it feels like a new lease on life.

The treatment plan I'm in is looking at not just taking the injury pain away but re-aligning my body and back and potentially undoing decades of injuries, I expect that after I complete this I will be in better shape than before my injury.

I know that results will vary from person to person but for me they have nothing short of miraculous, and to think the NHS wanted to operate and fuse my vertebrae!

5 stars is not enough.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

strongly recommend them for their professionalism and nice attitude

I had serious issues with by back and legs after pregnancy. No help from NHS, so I asked Proback Clinics to help.
Very grateful to Dr Dimitris and to Jasmine for their thorough and professional help - they supported me on the way to recovery.
When we started, I was not able to sleep because of the pain in my right leg, can't lay on my back, had numbness in my fingers and some other problems.
The result of 12 sessions - I can sleep on my back, pain in the leg has almost gone, I can feel my fingers again. If I would do exercises carefully prepared for me, the results would be much better.
Many thanks to the Proback Clinics Team, I strongly recommend them for their professionalism and nice attitude

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Greetings i strongly recomend Proback…

Greetings i strongly recomend Proback Clinic at Victoria
All the staff is great
my back and neck improved i would say,
from 60% good to around 85%,
my life overall is mutch bether now, pain i would say lowered from 85% to 35%
In general my life is 80% bether i fell agility, energie, i sleep proper, sexual life improved as well,i fell less tired because my body is not allways in pain like befour. Most importante all my column and neck is more straigth, and thate improved all kinds of aspects on my body.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

i would love to recommend pro back

i would love to recommend pro back! at first i cant move or turn my head, my left back is in pain that i couldnt sleep, i had muscle spasm at left upper back. now i can move freely but im still on my therapy. i cant thank enough the staffs, special thanks to Abdul and Chris! They are all caring and lovely people! Thank you so much!

July 21, 2022
Unprompted review
Rated 3 out of 5 stars

Excellent clinic but not so excellent staff

I made a previous review before but deleted it due to the positive treatments from maisie and abdul.

Previously, in my other review i mentioned how kat is not so good.

She rushes too much (In and out of the room) and her treatment doesn't seem to address my pain (unless giving me more pain is supposed to fix my pain). Maybe she is still new? 

I have numerous times been placed in the treatment room by kat but had to wait an additional 5 minutes before being seen. Other practitioners have started my treatment the moment i enter the room.

I have tried to give a fair opinion on everyone.

But i don't see the customer service from kat at all. i know i am not the only one with this opinion.

To end it with a good note.

Dr christian is a miracle worker. He has made me finally sleep after 10 years.

Maisie is an absolute gem in this clinic
You definitely can see the experience and knowledge she brings to the clinic.

Her customer service is 5 out of 5 star, out of all the physio and chiroprators I have been to before, she surely takes the cake.

Abdul is amazing as he does so much to show he cares and he figure things out like putting me in different positions to give me a better stretch. He is very good at giving examples of why things are happening to me.
Everything is relatable. You can see and hear he is knowledgeable, as you will always hear him give advice and teach other newer staff.

The other staff I would like to say is very good would be rui and shola! You can see the apple does not fall far from the tree.

But rotten apples ruin the bunch!

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

My sincere thanks to the staff at ProBack clinic

I am 67 years old & was suffering from sciatica for few weeks. Pain in my right leg was absolutely unbearable. My son initially booked an appointment with ProBack clinic & I should say that I cannot thank him enough for doing that 🙏.

I had too much pain, could not sit, stand up or walk for long & sleeping was absolute torture 😫. Now, I am half a way through my treatment & I feel amazing, I can walk almost pain free & back to my cycling as well, how wonderful is that 😊😊😊.

My special thanks to all the staff at ProBack clinic, who are always very welcoming, kind & helpful, they are amazing, especially handsome Yohanis 😜, who helped me all the way through in the last 4 weeks with my treatment: shock wave, decompression & laser, in addition he gave me some exercises to do at home for sciatica, lower limb & lower back for improving the condition of my neck & back.

I definitely recommend ProBack any time, any day 😊😊😊👍👍👍

ProBack Team 🙏🙏🙏🙏

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks Pro Back!!

When I walked in Pro back in December I could barely stand up or walk, x-rays showed I was basically a crocked mess.
6 months later and after following Johanis plan, pain is gone,and my skeleton is starting to look normal ISH.
I'm so thankful to Johanis,he customised the plan perfectly to suit my needs ,and to all the team that has taken care of me.
Thanks also to the recepción team for
being so accommodating and make me feel at home .
Best decision ever!!

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Wow wow wow

Wow wow wow
I'm halfway through 12 week treatment but back to work and look after my family. I was suffering from low back pain when i was workout in the gym and decided to visit proback. When i went there staff were wonderful and professional especially yohanes . happy with the analysis session which explained to me exactly why I am suffering from low back pain. After treatment improve from the pain. Special thanks to handsome yohanes (Jone) and the rest of the team for their support.
Little tip it's not easy to get pay display parking spots in Victoria area please come early before appointment or public transport is very easy. 2 minutes walk.

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great clinic. Helped a lot with my pain

I was suffering from low back pain for years and decided to visit proback. The staff were wonderful and professional in every aspect. I was especially happy with the analysis session which explained to me exactly why I am suffering from low back pain. After that, I noticed significant improvement from the treatment sessions and noticed a lot of the pain had subsided. Special thanks to Demanie, Dipa, Maise and the rest of the team for their support.

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Well deserved 5 star

Before visiting the clinic, I was having a lower back pain. I feel much better after a few treatments. I would like to thank Yohanis, the receptionists and the whole team in Proback. You guys are amazing!
I highly recommend proback.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Well deserved 5star would like to give…

Well deserved 5star rating would like to give 10rating
I came to your clinic not able to walk with lower back pain also on a lot painkiller
Yohanis nice young man explained all the procedures
Which I didn't understand due to the pain in my back
Within 3sessions. I was walking without pain only pressure
After 6sessions I was walking over the park and having lunch with family without pain
I would like to thank all the team who done my laser treatment there professional and caring well done
And now for your team on reception there professional
And caring first time I have seen this on reception areas great job

April 18, 2022
Unprompted review
Rated 5 out of 5 stars

Qudos to Proback Clinic for what they do!

I can't thank them all enough for helping me getting back on my feet so quick. I felt improvments after every session.
The staff is very professional, welcoming, accomodating and attentive. Special thanks to Johannis, Rui and Dipa. You are brilliant!
And I'm only half way with the treatment! I went there in crutches and 3 weeks later I was walking on my feet without crutches. Pain faded dramatically after only 3 sessions. Pain and numbness completely gone after less than a month. Still a few weeks to go to fully recover, now continuing with the next phases, stabilizing and improving my overall spine condition.😉
I would strongly recommend the treatments they do for their efficency first of all. And don't wait until pain kicks in if you know you have a back condition. And if it happenes don't have second thoughts if/when to go and have these treatments. Preventive care is even better.
I sure won't hesitate to go again to Proback Clinic from day 1 if sciatica hits again.
Thank you once again Proback!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

I've been suffering from up back pain

I've been suffering from up back pain, shoulder and stiff neck for all my life. I just started my treatment one month ago and
already feeling a big difference. They are so good.
I feel better every time I go, I am already feeling the benefits.
Thank you so much!!!

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

I have had two treatments so far and I…

I have had two treatments so far and I feel amazing, I wasn't able to stand up when I arrived at the clinic without being in pain. After my first treatment I was pain free for a whole week. Only with mild aches. My second treatment was was the same I feel amazing I can't stand straight. Only with mild pain. I haven't had to take any pain killers. This feel such a good achievement and I can't wait to get my life back

Thank you guys

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend

Would recommend. I came to proback after I hurt my back in June, where I was struggling to walk around and bend down. I was able to get an appointment straight away. I had x-rays and found many alignment issues with my back. They created a plan to deal with the long term issues. After 4 months of 1 or 2 appointments as well as orthotic pillows I had another x-ray and found vast improvement in my spine, neck and hips positions. Before hurting my back, I would occasionally suffer with pain down my left side. I haven't had it since. The staff are very friendly, they are always accommodating when I have to cancel or move an appointment. They would also adjust my treatments if I thought they weren't working as well.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

To all of you that are reading this…

To all of you that are reading this review I would like to start off by saying DO NOT DISMISS PROBACK.

They are amazing.

Having had sciatica for nigh on four months with pain ranging from 7 to 10 out of 10 (with 10 being excruciating) I was recommended Pro Back. Like you are now, I was sceptical. Mainly because I had tried other independent chiropractors which did nothing and yet cost quite a bit of money.

I eventually took the plunge and booked Pro Back. The service and booking process was first rate and on my 1st appointment I truly believed that this treatment was going to work. I booked my course in and could pay over 3 instalments which really helped. I was booked in twice a week.

Please note that results are NOT instant.

That said, in just over 2 weeks my pain had eased significantly. I am now 7 weeks in and I have no pain whatsoever and will be continuing at ProBack once a week from now for the next 4 weeks.

The results have been AMAZING and I highly recommend ProBack. Not only have they sorted my sciatica you also get to learn about your bones, neck and spine and realise how much we all overlook these. They have given me exercises to improve my posture which all of us neglect.

All I can say is that whatever doubts or concerns you may have please go to ProBack. THEY WILL LISTEN TO YOU. THEY WILL SORT YOUR PROBLEM. My only regret is that I didn’t address my sciatica sooner!

Thank you ProBack.

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

Victoria ProBack- Outstanding service

I want to thank Dr Chris and all staff for helping to stop my suffering of lower back pain and neck problem. I always went to ProBack Victoria and the staff there are exceptionally professional, knowledgeable, supportive and caring. I have found it far more superior than any other that I have been treated by. I received a shockwave and decompression and there is a huge difference than when I started here. It helped improve my posture and the pain is majorly reduced. I am now sleeping peacefully and painlessly. I recommend ProBack to anyone with back problems. Administratively, the front of house staff are warm, friendly and caring.

March 13, 2022
Unprompted review
Rated 5 out of 5 stars

A massive thank you to all proback team…

A massive thank you to all proback team for taking the time to understand my back issue & its various roots. I have been suffering from lower back when i come to them for a few months back and i felt a real relief for the first week of my 18 weeks sessions and i  now know how to manage & address the pain. I highly recommend this practice!
Great service, super professional and approachable, my back felt better after a couple of sessions.
Daud Hirsi.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very professional. My problem was diagnosed and dealt with timely manner. Staff are friendly , polite and cheerful. Well informed of treatment, appointments and receiving reminders text msg a day before.
My pain has eased at least 40-50% and this only after 6 sessions. Yohanis is very professional throughout the treatment , always making sure that the treatment is right for me on each visits and Rahmeena was really kind in supporting and explaining. I am Highly recommended Proback. ❤️

March 2, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look