Proback Clinics Reviews 

I have been a patient at Proback since August 2025 following a debilitating L4/L5 disc herniation. After a targeted course of Radial Shockwave therapy and spinal decompression, I feel completely liberated from the sciatic pain that previously dominated my life.

The clinical expertise here is matched only by the exceptional service. The Front of House team, Dipa, Melinda and Nes, provides a true VIP experience, consistently accommodating my complex work schedule and shifting time zones with grace and flexibility- thank you for being patient with my schedule!

A special thank you to my main therapists—Yohannes, Gursy, and Demetar—who didn't just treat my symptoms, but educated me on how to protect my back and prevent future injury. The whole team is wonderful; my apologies for not remembering all your names!

This treatment has been life-changing, and I’m looking forward to continuing with bi-monthly maintenance. I cannot recommend the Proback team highly enough.

My mother had severe disc and back trouble for years. Out of desperation we tried to get her some help and come across Proback online. My mother was treated so much care and was really listened to by the consultant who saw her (Yohanis Kidane) who was very considerate and treated her with so much respect. She then saw Arlind Cela who went through her results with her and again was treated with the utmost respect and care. They actually diagnosed after nearly 2 years that this issue was a worn hip and not the back. They didn't try and push us into any unnecessary treatment and supplied us with a full report and copies of the relative X-Rays. Very honest people to deal with and along with all the staff including the receptionist (Nesa) who could not of been any more helpful. Although they couldn't cure the issue they gave us all the information we needed to take this issue to the correct medical team.

The treatment that Pro Back provided has changed my life.

In April 2024 I visited the clinic after slipping three discs, three months of crippling sciatica, and no help from the NHS.

Having visited many different chiropractors etc over 15 years of back problems, I was sceptical but desperate. I knew that decompression was likely my only potential avenue.

They X-rayed my spine and I was shocked at how much the NHS failed to diagnose. I had issues all the way up my spine, with alignment, curvature and up to 50% reduction in disc height. I started treatment immediatly.

It was obvious after a couple of sessions just how amazing decompression is. It cured my sciatica and gave me back mobiltiy.

After around 20 sessions my spine was X-rayed again. I was shocked. I had recovered disc height, realigned my spine, and increased its curvature.

Do not wait like I did. Put your back before any other costs and go visit the staff right away if you have even early signs of back issues. They use science and modern technology to treat you and are amazing.

I started coming here in June 2024 with a lot of back pain in my lower back which I had been carrying for several years, I couldn't stand up properly, my left foot was raised, I was assessed and given an x-ray and then advised of suitable treatment, my diagnosis was Degenerative disc disease, so basically my lower back needed stretching out, my discs were too close together and nearly touching and that had been resolved by decompression and shockwave, twice a week. This takes time for your body to adjust to, so be patient with yourself.
I had this course of treatment initially for about 6 months, by which time my back had significantly improved and also I had come off pain killers I had been taking.
I was then reassessed and x-rayed again, then started just having shockwave treatment as well as been given some gentle exercises to do away from the clinic.
Coming to the end of 2025, I am feeling so much better, I have had another x-ray of my back and can now do things without aches or pain, and this treatment is non medicated.
The staff have been brilliant, and they are very knowledgeable, and look after you.

If you have a back problem, come here and someone will help and put you in a better position, don't live with pain.

After seeing a physio for several weeks at a different clinic which gave me no support at all for my issues. I met Alex at London Back Pain Clinic who immediately put me at ease that my issue of lower back pain due to a bulging disc was common and he would be able to help me. This he did he understood my issue he knew through his expertise how he could help me and within just a few sessions I started to feel less pain less discomfort and improved mobility. Alex is attentive to detail which supported me physically as well as improving my outlook for the future. I could not be more grateful to Alex and would recommend him to anyone going through pain and discomfort Alex can definitely help you don’t suffer see Alex. Thank you Alex I truly appreciate your support!

I’ve had severe neck pain for 10+ years due to degenerative disc disease. I had all the normal treatments from physio, steroids injections, to hardcore pain medications.
All of the above didn’t help and I was slowly losing my life to the agonising pain I was in.
I saw an advertisement from Proback on social media, offering a range of treatments which looked rather promising. I had nothing to lose by going to see them. It was the best thing I ever did.
The initial consultation was very thorough and it was recommended that I start a course of prolozone injections - 5 in total, due to the severity of my condition. I was sceptical as everything else I tried, hadn’t really helped. Just one day after my 1st injections, I woke up with no pain at all. This was the first time in over ten years that I felt pain free.
It’s minimally invasive with no side effects and the difference is just WOW.
Prolozone has given me my life back. I haven’t had to take any pain medication since completing the course of treatment that was recommended.
The whole team at Proback, Victoria are fantastic. Their efficiency and care are second to none.
Thank you to Chris, Dipa and the whole team. You are all truly amazing and I’m forever grateful.

After years of pain and decreasing mobility due to various injuries, I took my son’s advice and booked an appointment at Proback in Victoria. For 2 years prior to the appointment, I’d been unable to stand or walk for longer than 5-10 minutes without extreme pain. I tried regular visits to a chiropractor and had some relief after each visit, but it was usually short-lived.

After just 4 Shockwave treatments in 2 weeks at Proback I was able to stand and walk for much longer, and I’ve improved with each subsequent visit. I now have more mobility and less pain in my lower back, neck and painful right shoulder than I’ve had in decades – something I believed would never improve.

The absence of pain is allowing me to sleep better, I no longer wake up in pain at night when I turn over, and consequently I have more energy during the day. My mental health has improved – probably due to lack of pain and much-needed quality sleep, but also because I can now see light at the end of the tunnel.

In the space of just 6 weeks, I went from being unable to walk or stand for longer than 10 minutes (and thinking this was permanent), to spending nearly 9 hours on my feet during a day out, only sitting down for a minute here and there. I’m stunned to be honest and very happy, and I wish I’d gone months ago as I’d be all sorted by now. (I have about 10 weeks of treatment left and a plan of exercises).

(Previous issues include a slipped disc that resulted in scoliosis of the spine, degenerative disc disease in my neck and associated nerve pain, and same problem in my lower back. Tight muscles, weak muscles, pinched nerves, tendonitis and I’ve dislocated various joints over the years – all leading to a place of virtual immobility, constant pain and chronic headaches).

I have to say thank you to everyone at Proback - Dipa for always being encouraging, the reception staff for always being helpful. Special thanks to Damanie, Ophelia and the staff involved in administering the Shockwave treatment. Big thanks to Yohanis for treating my son and giving him much-needed relief from pain and immobility. If I hadn’t seen his results with my own eyes, I’d never have booked an appointment for myself. I’m now getting back mobility that I thought had gone for good due to my age and previous injuries.

I herniated the disc in my lower back a few years ago and received excellent treatment from the Proback team with extreme care and attention. I saw one of their senior consultants whom from my X-rays, was able to recommend and put me on a treatment plan which gave me life back.
I recently aggravated my back injury and needed urgent care to which the team responded with such great kindness and support that has helped me a great deal on my recovery journey.
I honestly don’t know what I would have done if I didn’t find the place.

It’s a scam!!!
I went there on november because i was suffering of herniated disc . It was the worst decision of my life they don’t care about you they just want money. I was treated by the main one and other chiropractors no one knew what the problem was. They love using shockwave therapy even if it’s not working on the patients. After i paid 12 sessions i have been told that the only way to fix my problems was with exercise and magnesium that i could have done it before without spending all of these money. If you want to be cured don’t go near there they want the money not your health. If you have any back pain please don’t go over there i am okey to be contacted if you need more explanation

I’d just turned 69 in September 2023 when I injured my lower back while carrying a heavy box up a narrow staircase.
Within two hours the pain in my lower back and down my right leg was indescribable. I couldn’t stand, sit, walk or even lie down without severe and constant pain.
Before my injury I was very active - I visited the gym at least three times a week, swam, rode a bicycle and, in the summer, played cricket every weekend.
But within a day my posture had changed drastically, with my spine bent severely to the right (by 32 degrees).
I saw my GP who prescribed strong painkillers and referred me to a physiotherapist, who merely printed out some exercises - almost all of which I was physically unable or in too much pain to do.
I was left with no option but to pay for my own diagnosis and treatment.
I arranged an MRI scan and x-rays (which indicated that I had one or more prolapsed discs and/or a trapped nerve) and saw three chiropractors, an osteopath and finally an orthopaedic surgeon. The surgeon recommended a laminectomy, the shaving of the vertbra(e) to create space for the prolapsed disc to stop it impinging on the sciatica nerve. The op would involve cutting through three muscles to expose the area to be treated and recovery would take between three and six months.
I asked whether the op would restore my back to the state it was in before I injured it and whether I would be able to continue with my active lifestyle. The surgeon said there were no guarantees.
After my consultation, I Googled details of the op and also spoke to several friends who are GPs. I concluded that, despite the constant agony that I was in, the chances of a successful outcome on my terms was less than 50 per cent. Considering the associated risks involved, I decided that I would do whatever I could to avoid going under the knife.
It was around this time that an advert for ProBack appeared on my iPhone - probably because my of constant internet search for cures/relief of my sciatica/lower back pain. I read about spinal decompression and noted that the aim was to stretch apart the vertebrae to create more space for the trapped disc, or free a trapped nerve. In other words, the aim was the same as the op but without the disadvantages of surgery. ProBack also stated a 90 per cent success rate, which were also much better odds than surgery.
Cost was another consideration. The basic op with some aftercare would have cost between £11,000 and £12,000. While no one at ProBack was able to estimate if my treatment would be successful or how long it would take, from what I had read someone with my injury could expect to pay around £3,000.
The first consultation with ProBack, which included x-rays, was also on special offer, so I signed up.
Despite the agony than I was in, the treatment itself - shockwave followed by decompression - did not hurt. But despite 18 treatments for twice a week I felt no real benefits and was still in constant pain.
But after my eighteenth treatment I woke in the night in intense pain in my lower back and right leg and foot. This lasted an hour during which I took painkillers and applied four ice packs. I eventually fell asleep and woke the next morning feeling that something has eased in my back. The pain was still there but at a much more manageable level.
I have subsequently had five more decompression treatments and my pain has lessened each time.
I have now, at the suggestion of my ProBack treatment supervisor, switched to once a month decompression sessions while I undergo back strengthening exercises at my local gym.
X-rays reveal that the disc spaces between my vertebrae and the lateral displacement of my spine are back to normal.
My pain level has massively reduced and I now have my life back - all without the dangers and uncertainty of surgery.

I've had disc issues In the past taking time off sick due to serious pain and not being able to walk for days thanks to proback that's all changed
I first visited the London City branch over 4 years ago. And now I regularly go for shockwave therapy they are so friendly welcoming and professional they talk you through your treatment after having an x ray
I would recommend them to anyone don't hesitate to give them a call

I have so much to thank Proback for! I came in with a disc herniation causing awful sciatica that I was finding really hard to tackle by myself at 21- I was rapidly losing mobility and getting worse faster than I could manage it. Though I'm not 100% yet (to be expected!) I owe all the improvement to Proback. I found all three treatments to be beneficial - decompression, laser, and shockwave. There was a point where I couldn't straighten my leg or walk for 30 minutes every morning due to nerve pain, and now I do not have any sciatic pain and am back in the gym which was my goal! I do not live close to the clinic at all, and each session would be a 4 hour round trip for me, but I would have travelled for twice that to have the results I achieved. I would recommend this clinic especially if you feel a little exasperated with NHS physio as I did. Going to Proback feels like you're actually healing the root of the problem. Every single staff member I came across or met was lovely, professional, and had a great attitude. It genuinely felt like every practitioner I saw wanted me to get better- they are all just really nice people.

I have slipped disc I've been In too many treatment centers in London none worked better than proback clinic for me. Mid of 2023 i stop working i thought i will never walk again I reached the point where I was barely able to walk i was in bed for months then I stumbled upon this clinic online, after the treatment I feel that I have better sleep, I'm able to walk do my daily activities take my kids out, go out with my friends again and will go back to work after my treatment finishes.thank you very much for all staff who supported me all the way specially Katerina Dipa and Nehir i am not good with names my apologie.

A huge waste of time and money. After spending 1800 pounds for treatment and a diagnosis “hyperlordosis complicated by anterior pelvic tilt and disc involvement” I didn’t notice any significant improvement.

So a doctor recommended me to stop the treatment because it doesn’t help and go to psychologist because “our brain is powerful”. I have been working with a psychologist for three years and not sure if he can explain me what I paid for.

Different staff treating you, everyone is in rush all the time. They don’t do any follow ups after the examination, just plan and prices and I had to write a letter asking to tell me what the diagnosis is.
Deposit 60£ no refund.

0 home exercises, 0 suggestions on a chair, pillow or something else what potentially could help I was asking for. 0 responsibility. That’s ridiculous, I feel cheated by scammers.

I'm sceptical of most places in central London as I often think they're just after your money rather than invested in your wellbeing. I don't feel far off the mark with this one. Overall I would say if you know your back issue is related to your bones then go for it, you're at the right place. But if you think it may be connected to soft tissues then avoid. I got an x-ray which only shows you one part of the overall picture. What was disappointing is they took a front and side image revealing two discs were close together, but the other side would have revealed more - i.e. whether it was a herniated disc. I was recommended two courses of treatments with resulting eye watering prices, even with suggested payment plans. They were overrun with clients and I was hurried into a room, my results were rattled through by a chiropracter who was obviously busy and stressed, and then a receptionist came to talk through prices. I decided to try the suggested treatments to at least see what I thought, and was told it would be five minutes. I waited 20 minutes and debated leaving. I got some more answers but wish I had opted to put the money into an MRI instead.

I suffered a slipped disk in my upper back from a climbing injury and got into the system with the NHS who prescribed strong painkillers and put me on a waiting list for surgery, the NHS physio that assessed me also told me not to do any exercise for a year!

I looked for an alternative and found ProBack and I've very glad I did.

After the initial assessment I started treatment with the shockwave therapy and after the 2nd treatment my pain was reduced by 80%, now, after my 8th I'm pain free and rock climbing again, all within a month!

The practitioner in charge of my care, Arlind, is incredibly professional as well as personal, he takes a great interest in my recovery and is tailoring the treatment to my exact situation based on feedback.

All of the staff greet me by name every time I arrive and have made me feel like this IS something I can recover from, after being in severe pain for months it feels like a new lease on life.

The treatment plan I'm in is looking at not just taking the injury pain away but re-aligning my body and back and potentially undoing decades of injuries, I expect that after I complete this I will be in better shape than before my injury.

I know that results will vary from person to person but for me they have nothing short of miraculous, and to think the NHS wanted to operate and fuse my vertebrae!

5 stars is not enough.

Unfortunately, I sustained a slipped disc in my back from deadlifting at the gym. The GP said the injury would take no longer than six weeks to heal and that it would heal on its own. 12 weeks later, I was still in agony and so I decided to go to a chiropractor at Proback.

I attended three sessions, where I had a consultation and x-ray in the first, treatment in the second and I went back for further treatment in the third to check on my progress. I was given specific exercises to strengthen the weaker areas surrounding my injury, which I did not get through the GP. Three weeks later, I have now played football for the first time in over three months AND gaining my strength back at the gym already.

The team at Proback were amazing. From the girls at reception, to Nicole (my practitioner), who was not only great at her job and was able to have a laugh, but also from a sporting perspective, offered that little extra advice which was much appreciated, to David, who did the dirty work of rearranging my spine which was an experience I have never had before to say the least.

After a solid experience, I will definitely be returning ever so often to maintain healthy bodily functions due to my strenuous job and exercise regimes.

Thank you!

I had a treatment therapy at Proback and I am delighted to say that it was one of the best decisions I have ever made. I was very impressed by their services and courtesey.
The scan carried out at Proback showed multiple issues on the spine including a herniated disc.
Before I started treatment, I was unable to put my feet down or sit not even for 5 minutes. The pain was just unbearable. Now I don't feel any pain on the herniated disc, as if the herniation had never been there before, and I can do almost everything, even cycling!
I received a treatment combination of decompression and shockwave therapy, together with orthotic cushions and some special exercises to do at home to correct the spine anomalies.
The staff there are very professional and are genuinely committed to what they do. They not only treat the symptoms, they actually treat the root or the underlying cause of the pain which I quite like!
A big thank you to everyone who has contributed to this wonderful journey, esp Arlind, Olly and Hannah who genuinely care about their patients and do everything they can to ensure the patient is comfortable, fully recovering and pain-free. I have experienced massive improvement and dramatic change which I am very grateful for and I am hoping I will continue to live pain-free for years to come.
A special thank you to Arlind who was taking care of the cervical part of the spine and who was always there to answer my questions and give a scientific explanation to the issues I was experiencing. He also provided me with some tips and techniques to maintain a healthy spine and avoid potential pain.
The reception staff are all very kind and welcoming! They are very approachable and friendly, yet professional.
I highly recommend Proback for what they do. They know their stuff, they are knowledgeable and result-oriented. So if you experience back or neck pain, give Proback a try. The only thing you might regret is not going there sooner!

I have been regularly attending the Proback Clinic in Victoria for 3 months now with excellent results.
After carrying a slip disk injury for many years and patching it up from time to time with
sessions of osteopathy's massages and a lot of tablets , unable to attend my job regularly
(retail that includes long hours of walking and standing) I finally decided to go for something
more.
From the assessment and the initial X rays I was diagnosed with severe chronic lumbar dysfunction by degenerative disc disease and recommended a course of shockwaves therapy
and spinal decompressions.
I must say that very quickly I felt much better, able to walk straight with much more freedom in my movements and not so much pain.
At today after attending all sessions of the treatment and constantly following the exercises
given I can honestly say I feel like a new person and definitely much younger that my 63s
I HIGHLY recommend everyone at the clinic, from the very friendly and efficient ladies in reception, to Sam who attended at most of my decompression sessions, to Hannah who is extremely skilful at the shockwaves, and of course a big THANKYOU to Arlind who follow me from moment one and is very professional and knowledge.
My journey still carries on in order to reach optimal status with my health which I have no doubts I will achieve as I am in care of the best professionals in London.

I have been suffering from excruciating sciatic pain for weeks due to a prolapsed lumber disc (L5/S1). I have pretty much been told from my consultant that I would need surgery to recover and I have been feeling stressed, anxious and have been on so many painkillers just to try and manage the pain.
I was recommended I contact Proback by a friend, who’s family have been going to them over the years for various neck and back problems.
I got in touch with Proback in Victoria and went in for an assessment.
After the assessment they also took neck and back x-rays. I went back the next day to get my results and to hear Dr Chris’ thoughts on how/if he thought he could help. He went into much detail and made everything very clear on the state of my condition and through the neck x-rays he also discovered that I have degenerative disc disorder in my neck (I had only previously had an MRI scan of my back so this was new information). I found him to be very passionate, open and honest. He told me he thought I had a “fair” chance of being able to recover naturally so potentially avoiding surgery, if this wasn’t the case then at least he could help with pain relief and if I did need surgery further down the line my body would be in a much better place to heal quicker after an operation. When I heard I had a chance of healing to avoid surgery I had to go for it and I was given an 18 week treatment plan.
I have been having a combination of decompression, shock wave and laser therapies and rehab exercises will also be introduced in later weeks. I have now just finished my 3rd week where I had another assessment to check how I was doing. I was told I was responding well to treatment and the prognosis has now gone up from “fair” to “good”. I can’t express how grateful and happy I am. In just 3 weeks I am already feeling the benefits and have started to have a reduction in pain; feeling more comfortable, mobile and energised for longer periods at a time. I have also been able to start lowering the painkillers I am taking and sleeping better. In such a short time my quality of life has already improved. I know I still have a very long way to go but coming into the clinic is the highlight of my week and I am feeling really positive for the first time since the start of my condition, which in itself i know is helping with my recovery. I can not praise the Proback team enough, everyone is so professional and personable. A special thank you to Dr Chris for his guidance through my treatment plan and his therapy work, I know I am in a safe pair of hands. Also a big thanks to the wonderful Sneha for her treatments and also Abdul. You feel there is genuine care from all at the clinic for you to get better and they create an easy and friendly atmosphere. Also the delightful reception team who are so efficient and always there with a warm welcome and Dipa who with all her experience has been so helpful answering any questions I may have.
I would fully recommend Proback to anyone with neck or back pains. I am looking forward to the rest of my course of treatments.