I'm so grateful to the team for helping me regain functionality in my joints. They are like friends who truly care about my recovery. A big shout out to Arlene for his dedication, empathy and compa... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Are you ready to be pain free? Proback Clinic Victoria is a leading multidisciplinary healthcare clinic dedicated to providing innovative, non-surgical solutions for spinal and musculoskeletal conditions. Our mission is to help patients achieve lasting relief from pain, restore mobility, and enhance overall function using the latest in evidence-based therapies and a team-based approach to care.
At Proback Clinic Victoria, we specialize in advanced treatment modalities including:
Shockwave Therapy – A non-invasive treatment that stimulates healing and tissue regeneration for chronic soft tissue injuries and joint pain.
Spinal Decompression Therapy – A safe, effective solution for disc-related conditions, such as herniated or bulging discs, sciatica, and spinal stenosis.
K Laser Therapy – High-intensity laser treatment that accelerates tissue repair, reduces inflammation, and relieves pain.
Radiofrequency Therapy – Targeted treatment for chronic pain by disrupting nerve signals and promoting long-term relief.
Prolozone Therapy – An oxygen-ozone injection therapy that stimulates tissue repair and reduces inflammation in joints and soft tissues.
Prolotherapy – A regenerative injection technique that promotes natural healing and strengthens weakened connective tissues.
Our expert multidisciplinary team includes experienced Chiropractors, Osteopaths, Physiotherapists, and Sports Therapists, working collaboratively to create personalized treatment plans for each patient. Whether you're recovering from an injury, managing a chronic condition, or aiming to optimize physical performance, our integrative approach ensures comprehensive care tailored to your specific needs.
Conveniently located in Victoria, we are proud to be a trusted destination for individuals seeking progressive, patient-centered care in spinal health and rehabilitation.
Proback Clinic Victoria – Restore. Regenerate. Renew.
Flat 4, Evelyn Mansions, Carlisle Place, Westminster, SW1P 1NH, London, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went to proback because I had excruciating pain in my right knee
Dr Chris Allard checked me out
He recommended prolotherapy for small tear in my knee ligaments and ozone injection as well
I had three sessions in all.
There was 80th percent improvement after 1st treatment
The improvement carried on over the other two sessions
I am pain free now
I highly recommend this clinic
Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.
My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.
My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments but nothing helped for long and I found myself living with constant leg, hip and lower back pain.
After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had counselling over the years owing to PTSD and no other specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him!
Everyone who works at Proback Victoria, are lovely, kind, patient and generous.
To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin and even zumba
life can be so joyless when we experience physical pain and it's crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something can be done about it and there are specialist out there to help. I am so grateful to have discovered Proback because they have provided me with a new way of treating my mind and body. Thank you Proback
Firstly, I would like to thank Dr Christian Allard and his gorgeous wife Dipa Allard, for founding this clinic and for having such an awesome team of specialists.
My journey with Proback, Victoria, began at the end of May 2024, and I will arrive at the end of my treatment by the end of October.
I received shock-wave and decompression treatments for sciatica and spinal realignment.
My journey began with my desperate search for someone who could help rid my body of the sciatica I had been experiencing for a number of years. Prior to discovering Proback, I had tried various therapies and treatments such as chiropractic, acupuncture, physiotherapy, deep tissue massages and even reiki. None of said treatments helped for long and I found myself living with constant leg, hip and lower back pain.
After my initial consultation with Proback, I knew I had made the right call; because at Proback, your initial consultation includes two visits: first you have your x-rays taken, secondly you see the results of said x-rays and have a discussion with a specialist.
This is where I had a major epiphany! When I saw my x-rays my jaw dropped because I was then able to see the condition of my spine which clarified the problems I was experiencing with my body. More than that, after my consultation with Probacks Managing Practitioner, Mr Arlind Cela, I reached a better understanding of where my pain was coming from. Mr Cela is no ordinary practitioner; this man is a miracle worker when it comes to the body and mind: I have had psychotherapy and counselling over the years owing to PTSD and NO OTHER specialist has been able to do for my body and mind what Arlind Cela has done. In fact, every multi-disciplined practitioner I came into contact with at Proback, seemed to have something magical about them, so much so that after a few occasions of having
Mr Shola Adedo provide me with shock-wave therapy, I requested to have him as a constant because he just seemed to know were my discomfort was every time I saw him...he's like a savant!! And everyone who works at Proback Victoria, are honestly lovely, kind, patient and generous.
To say that Proback gave me my body and mind back is no overstatement: Arlind Cela, Shola Adedo, Ophelia, Damanie and Dimitar are among the team of amazing specialists that are literally worth more than gold! I have gone from experiencing discomfort in my yoga classes to (now) being able to participate in yoga, pilates, spin, core and even zumba and I LOVE IT!!
life can be so joyless when we experience spinal, joint and hip ailments and it is crazy to think that some people believe that they have to live with it owing to a physical defect, age or wear and tear but Proback clinic proves that we do not have to live with our pain; something CAN be done about it and there are specialist out there to help us improve our quality of life. I am so grateful to have discovered Proback Victoria because they have provided me with a new way of treating my mind and body and have given me a refreshed spirit for life. I have never spent money more wisely and I am a believer of 'health over wealth'. Thank you Proback.
In early 2019, I consulted Proback Victoria over two long-term back issues I had been suffering; spinal stenosis and degenerative disc disease/multiple herniation with classic sciatic pain. These are essentially advanced wear & tear, age-related rather than injury. After an examination including X rays, they recommended their advertised ‘de-compression therapy’ which I then undertook over a 6 week period (I also briefly tried ‘percussion therapy’ but that had only minimal effect). Although there was no recognisable benefit to the stenosis (which I was not really expecting anyway and I have now had treated by another means) the de-compression certainly helped the underlying problem with the discs. After a few weeks, I noticed greater flexibility in my lower back generally and bending has significantly improved with less compaction & stiffness. This overall improvement has continued in the month since I completed the therapy and there has been a 90% reduction in pain while walking.
Overall, Proback’s de-compression worked well for me. I can see that it is not going to work for all back complaints but it does at least offer a possibility of re-generating/healing the spinal discs so is worth trying for anyone with similar pain. The therapy was not cheap but the benefit has been worth every penny. The staff were all very friendly too, as other reviewers have commented.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.